Welcome to Hersey Silversmiths. We are a family owned business that first started making silverware back in 1955. Now over 59 years later we are one of the few real manufacturers of silverware, silver jewellery and gifts in the U.K.

At Hersey Silversmiths, we pride ourselves on two things, quality and customer service. When it comes to quality our silver products are 'best in class' with only the finest sterling silver used and great attention to detail and finish. Customer service is also very important to us, and our friendly, helpful staff are ready to help you either by email or telephone.

If you are looking for a special silver gift, you have definitely come to the right place.

 

 

Filter

This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

12,782 Verified Customer Reviews

12,782 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
9975
(78%)
4 Shopper Approved - Review Star
2352
(18.4%)
3 Shopper Approved - Review Star
398
(3.1%)
2 Shopper Approved - Review Star
37
(0.3%)
1 Shopper Approved - Review Star
20
(0.2%)

Delivery Time
4.9
5 Shopper Approved - Review Star
2339
4 Shopper Approved - Review Star
165
3 Shopper Approved - Review Star
30
2 Shopper Approved - Review Star
11
1 Shopper Approved - Review Star
11
Product Satisfaction
4.8
5 Shopper Approved - Review Star
2152
4 Shopper Approved - Review Star
323
3 Shopper Approved - Review Star
59
2 Shopper Approved - Review Star
16
1 Shopper Approved - Review Star
6
Would Buy Again
4.8
5 Shopper Approved - Review Star
9760
4 Shopper Approved - Review Star
2047
3 Shopper Approved - Review Star
431
2 Shopper Approved - Review Star
29
1 Shopper Approved - Review Star
18
Would Recommend
4.7
5 Shopper Approved - Review Star
10K+
4 Shopper Approved - Review Star
2230
3 Shopper Approved - Review Star
473
2 Shopper Approved - Review Star
31
1 Shopper Approved - Review Star
21
Customer Service
4.6
5 Shopper Approved - Review Star
241
4 Shopper Approved - Review Star
22
3 Shopper Approved - Review Star
16
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
11
Price Satisfaction
4.6
5 Shopper Approved - Review Star
1801
4 Shopper Approved - Review Star
612
3 Shopper Approved - Review Star
121
2 Shopper Approved - Review Star
19
1 Shopper Approved - Review Star
3
SHOW DETAILS

5-star reviews
9,500+

5-star reviews

9 years collecting reviews

About this Company

Welcome to Hersey Silversmiths. We are a family owned business that first started making silverware back in 1955. Now over 59 years later we are one of the few real manufacturers of silverware, silver jewellery and gifts in the U.K.

At Hersey Silversmiths, we pride ourselves on two things, quality and customer service. When it comes to quality our silver products are 'best in class' with only the finest sterling silver used and great attention to detail and finish. Customer service is also very important to us, and our friendly, helpful staff are ready to help you either by email or telephone.

If you are looking for a special silver gift, you have definitely come to the right place.

 

 

Filter
J
johanne
11/02/2011

I was a little anxious about this order as it was a very important gift that I wanted to make to a friend in Australia. Living in France, I thought things might get complicated and I would never have it on time to send to Australia. Iam so pleased with the quality of the bracelet along with the rapid responses to my anxious emails and also the fact that I communicated with a real human being who was just as worried about me being happy than I was about receiving the product. What can I say? quick, effective and great quality for money. Thank you!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

A
A L.
11/01/2011

Quality products

Would Recommend
5/5
Would Buy Again
5/5

A
Anonymous Customer
10/31/2011

Need to have examples of the fonts as i had to look them all up.

Would Recommend
5/5
Would Buy Again
5/5

N
Nigel
10/26/2011 , Bedfordshire

The order was completed promptly and the engraving was high quality and very well received by my wife

Would Recommend
4/5
Would Buy Again
5/5

S
sue L.
10/21/2011

Lovely choice, just hope it comes soon

Would Recommend
5/5
Would Buy Again
5/5

S
Susan N.
10/16/2011 , East Sussex

Very happy with product, engraving and speed of delivery. Thank you.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

T
teresa N.
10/13/2011

Very happy with delivery time and packaged safely

Would Recommend
5/5
Would Buy Again
5/5

P
Philippa G.
10/10/2011 , Rutland

Locket ordered for my daughter's 12th birthday arrived promptly. The locket itself is perfect, but the chain is finer than I expected and we will probably substitute another stronger chain until she is older. I thought the charge for engraving a bit steep, especially as there is a set rate for engraving each side and we only required one letter on the front of the locket. I believed that I had ordered my daughter's name to be engraved on the back and her initial on the front, but the finished product was engraved in the reverse.

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
3/5
Delivery
5/5

A
A G.
10/03/2011 , london

very helpful staff on the phone

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

J
Justin C.
10/02/2011 , Shropshire

Last time I bought a salt mill as a wedding present, the screw fell out of the bottom. It has been repaired but may be a common defect

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

M
Michelle J.
09/30/2011 , Berkshire

Excellent service and high quality goods. I ordered on-line late Monday and the item arrived by mid-day Wednesday. Keep up the good work!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

A
Agneta U.
09/26/2011 , London

I would have been good to be able to see the different fonts to chose between

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
4/5

C
cass
09/22/2011

Really great and I've ordered a bracelet form you before, the only thing is I think the added cost of engaving is a bit cryptic. It says '17 letters free' but i seemed to get none free and had to pay an extra £10. For the price, it would be fair to include the engraving i think.

Would Recommend
5/5
Would Buy Again
5/5

A
Anonymous Customer
09/19/2011

Difficult to see shipping time

Would Recommend
4/5
Would Buy Again
4/5

L
Lucy M.
09/17/2011

lovely choice of products, very easy to use the website, so as long as the delivery is swift too I shall be extremely happy!

Would Recommend
5/5
Would Buy Again
5/5

G
Gerard C.
09/16/2011 , West Yorkshire

Smooth transaction. Very good site. Prompt, helpful customer service.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

S
SJ G.
09/14/2011

Good website and clear payment. Will offer more feedback once the item arrives.....

Would Recommend
5/5
Would Buy Again
5/5

F
frances
09/12/2011

Really impressed with the fast efficient service. I was very pleased with the gift bought for my husband. It was beautifully made and packaged to a superior quality than the average high street jewellers. It arrived the day after i ordered it. I will definately use hersey.co.uk again and highly recommend.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

C
Coral G.
09/12/2011

Quick and easy site to use, despite personalising my item. If I get my order exactly as requested I will be a very happy customer.

Order arrived, engraved, looking wonderful within 24 hours. More than happy to recommend

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

C
Claire S.
09/05/2011

On other sites it requires you to include a * or / to denote a new line for engraving purposes. This site doesn't so I was concerned as to how the engraving would be done. This would be helpful in future.

Would Recommend
5/5
Would Buy Again
5/5

Why Trust Verified Reviews?

Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.

Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.

As a consumer, here's how you can tell the difference:

Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.

Unverified Reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.

So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.

Are you a Business?

See What Shopper Approved
Can Do For You

Inactive Business
Website

© 2024 ShopperApproved.com. All rights reserved. Learn more about Shopper Approved.

This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2024