Welcome to Hersey Silversmiths. We are a family owned business that first started making silverware back in 1955. Now over 59 years later we are one of the few real manufacturers of silverware, silver jewellery and gifts in the U.K.

At Hersey Silversmiths, we pride ourselves on two things, quality and customer service. When it comes to quality our silver products are 'best in class' with only the finest sterling silver used and great attention to detail and finish. Customer service is also very important to us, and our friendly, helpful staff are ready to help you either by email or telephone.

If you are looking for a special silver gift, you have definitely come to the right place.

 

 

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

12,782 Verified Customer Reviews

12,782 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
9975
(78%)
4 Shopper Approved - Review Star
2352
(18.4%)
3 Shopper Approved - Review Star
398
(3.1%)
2 Shopper Approved - Review Star
37
(0.3%)
1 Shopper Approved - Review Star
20
(0.2%)

Delivery Time
4.9
5 Shopper Approved - Review Star
2339
4 Shopper Approved - Review Star
165
3 Shopper Approved - Review Star
30
2 Shopper Approved - Review Star
11
1 Shopper Approved - Review Star
11
Product Satisfaction
4.8
5 Shopper Approved - Review Star
2152
4 Shopper Approved - Review Star
323
3 Shopper Approved - Review Star
59
2 Shopper Approved - Review Star
16
1 Shopper Approved - Review Star
6
Would Buy Again
4.8
5 Shopper Approved - Review Star
9760
4 Shopper Approved - Review Star
2047
3 Shopper Approved - Review Star
431
2 Shopper Approved - Review Star
29
1 Shopper Approved - Review Star
18
Would Recommend
4.7
5 Shopper Approved - Review Star
10K+
4 Shopper Approved - Review Star
2230
3 Shopper Approved - Review Star
473
2 Shopper Approved - Review Star
31
1 Shopper Approved - Review Star
21
Customer Service
4.6
5 Shopper Approved - Review Star
241
4 Shopper Approved - Review Star
22
3 Shopper Approved - Review Star
16
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
11
Price Satisfaction
4.6
5 Shopper Approved - Review Star
1801
4 Shopper Approved - Review Star
612
3 Shopper Approved - Review Star
121
2 Shopper Approved - Review Star
19
1 Shopper Approved - Review Star
3
SHOW DETAILS

5-star reviews
9,500+

5-star reviews

9 years collecting reviews

About this Company

Welcome to Hersey Silversmiths. We are a family owned business that first started making silverware back in 1955. Now over 59 years later we are one of the few real manufacturers of silverware, silver jewellery and gifts in the U.K.

At Hersey Silversmiths, we pride ourselves on two things, quality and customer service. When it comes to quality our silver products are 'best in class' with only the finest sterling silver used and great attention to detail and finish. Customer service is also very important to us, and our friendly, helpful staff are ready to help you either by email or telephone.

If you are looking for a special silver gift, you have definitely come to the right place.

 

 

Filter
R
rose B.
12/21/2011

good service!

Would Recommend
5/5
Would Buy Again
5/5

S
Sylvia R.
12/20/2011 , London

Very clear website

Would Recommend
4/5
Would Buy Again
3/5
Product Satisfaction
3/5
Price
3/5
Customer Service
5/5
Delivery
3/5

B
Becky
12/19/2011

The perfect product at a reasonable price-website easy to use,brilliant for a new mum pushed for time with Xmas shopping!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

L
Louisa
12/19/2011

This is my second purchase and i have every faith it will be as excellent quality as my first

Would Recommend
5/5
Would Buy Again
5/5

M
Michelle C.
12/18/2011 , London

I absolutely love the product and the engraving looks suberb!
The speed of delivery, packaging and customer service was faultless except - I emailed at the time of ordering to ask if the product would reach me before 23rd Dec as I am going away for Christmas.
Even though the product arrived in plenty of time, and you probably knew that it would, I never received any feedback to confirm whether it would or not, should I have needed to find an alternative gift!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
1/5
Delivery
5/5

D
Dickon
12/17/2011 , London

Very straightforward, a well-designed shopping experience. Thank you!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

A
Anonymous Customer
12/17/2011

Thank you for your over the phone advice and help when placing the order

Would Recommend
5/5
Would Buy Again
5/5

G
Georgina
12/17/2011

Fantastic

Would Recommend
5/5
Would Buy Again
5/5

I
Ian M.
12/17/2011

Website is poor

Would Recommend
3/5
Would Buy Again
4/5

M
Mike L.
12/15/2011

verg good

Would Recommend
4/5
Would Buy Again
4/5

S
Sara
12/15/2011

Beautiful items perfect for the individual gift we all search for!

Would Recommend
5/5
Would Buy Again
5/5

A
Anjuli K.
12/14/2011

quick response to email

Would Recommend
5/5
Would Buy Again
5/5

C
C E.
12/14/2011

Until i receive the items I cant really comment on service or quality can I. SO ask me again in the future

Would Recommend
5/5
Would Buy Again
5/5

C
Claire L.
12/10/2011

Easy to use wesite.paypal makes it easy to pay.good feedback from customers gives me confidence in the site.hopefully the bracelet will live up to my expectations

Would Recommend
5/5
Would Buy Again
5/5

T
Tara O.
12/10/2011

Website very user friendly. Fast and easy to place order.

Would Recommend
5/5
Would Buy Again
5/5

A
Anonymous Customer
12/09/2011

As soon as I rung your helpline to ask if I would receive my order before Christmas I was immediately reassured and there was no tricky customer services process to deal with! Thank you

Would Recommend
4/5
Would Buy Again
4/5

A
Anonymous Customer
12/06/2011

I shall wait to see the silver frame before I make a comment.

Would Recommend
5/5
Would Buy Again
5/5

W
william
12/04/2011

lovely products nice site lay out.

Would Recommend
4/5
Would Buy Again
4/5

K
k C.
12/02/2011

absolutely excellent service!! product came within 2 days of ordering it, even with engraving! would recommend Hersey to anyone interested in buying silver products!! amazing!!!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

M
Mrs E.
12/02/2011

Clear and easy to use website

Would Recommend
5/5
Would Buy Again
5/5

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