handicappedpets.com Reviews
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4.6
Overall Star
Rating
About this Company
Amy - 03/06/2022
Feel it was a great buy. Are dog is still getting use to it as this is something new for all of us, but find it to be very helpful for our dog when she is having a rough day getting around.
Company Response
Thank you for your feedback, we really appreciate it!
1 Company Review
03/06/2022 - MI
Over all very happy with my purchase
Rick - 02/22/2022
was tired of seeing my German Sheperd falling at times and even though this was a big hit in me buying it after overtime bought it and happy with the way my dog took to it now, she can walk and unless she goes down a slope at an angle (only happened once) the wheel chair keeps her stable and up right on our walks
Company Response
Thank you for your feedback, we really appreciate it!
02/22/2022 - IN
already wrote in earlier question
Cari - 02/21/2022
Bailey adapted to the wheels pretty quickly. I needed to go back to the instructions a few times to help make adjustments for fit and I will also need to make a phone call with some questions but I am happy with my first purchase such as this.
Company Response
Please feel free to send in some photos of your pup in the wheelchair so we can evaluate the fitting! [email protected] or 775-573-8742
02/21/2022
Quick and easy. Hopefully the cart works as recommended!
Karena L - 01/30/2022
Thank you
01/30/2022
Thank you
Kate - 01/26/2022
Gonzo has wheels & he's loving life!!
Company Response
Thank you for your feedback, we really appreciate it! Please feel free to send us any photos of Gonzo in his wheelchair!
01/26/2022
Easy and efficient - Order through website
Taryn - 01/11/2022
Great product, relatively easy to set up and use with the exception of the leg stirrups. Partly because my dogs back legs are stiff and partly because she’s used to trying to use them we had a lot of trouble getting her comfortable and she just ends up pushing them through the stirrups and trying to use her back legs anyway. Otherwise love seeing our sweet girl walking and playing until she’s tired and her tongue hangs out sideways and love not having to help her outside to the bathroom
Company Response
We are so happy you had a good experience with our customer service, thank you for sharing!
01/11/2022 - GA
Excellent experience! They contacted me to ensure my dog had the right fit even after using the calculator on the website and I was very glad they did!
Tonya - 01/02/2022
Everything was good but the harness that we received is too large for my dog! So it doesn’t work as it should
01/02/2022
Great!
Jenny - 12/12/2021
The instructions and the videos were difficult to understand, but Morgan did a zoom call with me and talked me through it. That made all the difference.
Company Response
We are so happy you had a good experience with our customer service, thank you for sharing!
12/12/2021
Sizing was easy and checkout was fast.
Miguel - 12/09/2021
My dog was diagnosed with a spinal tumor so his was unable to walk, but now with this product we can go out and take him for some walk, the quality of the materials is great. Very pleased with the product and the customer service.
Company Response
Thank you so much for sharing! We wish you and your pup the very best.
12/09/2021 - Aguascalientes
Excellent buy
Pamela - 12/09/2021
it is wonderful
Company Response
We are so happy to hear that! Thank you for sharing your positive experience with us.
12/09/2021 - Texas
thank you
Kathy - 11/29/2021
It is sturdy wheelchair. I like 5 year warrant that comes with it.
Company Response
Thank you for sharing your experience with us, we appreciate it very much and wish you and your dog the very best!
11/29/2021 - Arkansas
Great!
Lauren - 11/20/2021
This is my second wheelchair for my dog this one fits so much better and my dog loves it. Extremely satisfied
Company Response
Thank you for sharing your experience with us, we appreciate it very much and wish you and your dog the very best!
11/20/2021 - TX
Super fast delivery using the Free option, great product had my vet do a professional fitting and all the options for add on's like the belly band are super helpful. Have tried other brands this is the best!
Tanner - 11/15/2021
AMAZING! My high energy dog Daisey took right to it! This is giving her mobility after a spinal injury paralyzed her rear end! Excellent build quality, powdercoating, fit and finish! Packaging is excellent! It is very adjustable to fit any dog probably with all the extra extenders! The lock mechanism is solid, and simple on the wheel stuts. I also added the front and rear harnesses. A must have!! Not that the ones included are not good! I've not tried them. The separate harnesses are easy to get on Daisey and is extremely helpful with mobility and getting her attached to the cart as the rear harness has handles that allow me to hold up her rear end and the front has a handle so she can be lifted off the ground qith ease. The rear harness connects to the wheelchair in the 4 simple connection points which is awesome! I think she likes the extra padding of the additional harness and definitely the added style of the pink camo the match the pink frame. I'm going to be adding the larger blue 12" wheels just because they look cool! Very Happy and Thankful for these mobility assistants for Daisey! It will increase her quality of life!
Company Response
Thank you for sharing your positive experience with us, we appreciate it very much! If you have any questions regarding your purchase, we are always happy to help. 888-253-0777 M-F 8-5 EST
11/15/2021 - IA
Very easy to navigate! Laid out well. Good pictures and videos.
Dale Cheryl - 09/30/2021
this is a blessing......our dog can get out again.....she seems a lot happier
Company Response
We are so happy to hear that, thank you for sharing!
09/30/2021 - IA
i am in a panic for my dog...you are saving me! the products you offer are at a great price and help fill in the blanks
Michael - 09/10/2021
The wheelchair works perfect for our dog.
Company Response
Thank you for your feedback, we really appreciate it!
09/10/2021 - IN
Smooth transaction, it was shipped right away...great company & highly recommend them to anyone who has a pet that needs help.
Neil - 08/16/2021
She loves it.
Company Response
We are sorry to hear you experienced issues with our website, we are forwarding your message to our IT department to help resolve this as quickly as possible. Please let us know if there is anything we can assist with. Thank you 888-253-0777 M-F 8-5 EST
08/16/2021
Website is clunky. Very clunky. The buttons (pixels) to click on do not align with the area where the mouse recognises it. This is on Firefox. Seemed better on Safari.
Dailia - 08/13/2021
Awesome ! My dog Andre is over the moon happy ! He’s able to be mobile Again and enjoy the park!!!!! Thank you so much!
Company Response
We are so happy to hear that, thank you for sharing!
08/13/2021 - Ct
Excellent ,easy, great service !!!!
Anna - 08/07/2021
We bought this fantastic wheelchair for our senior dog and it is wonderful to see him running around again like he used to. We were very nervous about making such a big purchase but it is so worth it! Morgan the fitting specialist was very helpful recommending what wheelchair we needed.
Company Response
We are so happy to hear that, thank you for sharing!
08/07/2021 - New Jersey
Thank you very much for helping our beloved dog get back to running around outside, just like a puppy again!!
Diana - 07/22/2021
Taking a bit to get used to it, because Lily is still trying to use her corgi legs at times.
Company Response
We are so happy you had a good experience with our shipping services, thank you for sharing!
07/22/2021 - New Hampshire
Very prompt delivery, ordered one day, arrived the next! Better than Amazon!
Marcia - 07/16/2021
Wish the directions were a little more clear!
Company Response
Thank you for your feedback, please let us know if there is anything we can help with! 888-253-0777 or [email protected]
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