gigapros.com Reviews

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

1,377 Verified Customer Reviews

1,377 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
1163
(84.5%)
4 Shopper Approved - Review Star
193
(14%)
3 Shopper Approved - Review Star
3
(0.2%)
2 Shopper Approved - Review Star
1
(0.1%)
1 Shopper Approved - Review Star
17
(1.2%)

Would Buy Again
4.7
5 Shopper Approved - Review Star
711
4 Shopper Approved - Review Star
229
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
13
Customer Service
4.7
5 Shopper Approved - Review Star
702
4 Shopper Approved - Review Star
237
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
11
Product Satisfaction
4.7
5 Shopper Approved - Review Star
706
4 Shopper Approved - Review Star
234
3 Shopper Approved - Review Star
3
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
12
Price Satisfaction
4.6
5 Shopper Approved - Review Star
564
4 Shopper Approved - Review Star
382
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
7
Would Recommend
4.4
5 Shopper Approved - Review Star
464
4 Shopper Approved - Review Star
476
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
14
SHOW DETAILS

5-star reviews
1,000+

5-star reviews

10 years collecting reviews
Filter
A
Anonymous Customer
06/21/2010

A little over a year ago I was looking for a host to set up one of my sites
The choices were daunting, to say the least. After reading countless reviews of many of the top rated hosts, Gigapros was among the top candidates. So, I decided to try them and host my web site makmakmen(dot)com.
Most everything I wanted to do just worked, and any problem
s I had were quickly solved by their self-support. The customer service is prompt and always give me the information I need to make my website function the best.
The server uptime and overall speed performance are outstanding and consistent.
Their pricing is competitive in my opinion..
Think that I will stay a long-term customer! Good hosting provider


B
brentcee23
12/10/2009

I only used them for a bit because I didn't have enough time but everything was great for me


G
Ghulam
10/19/2009

Giga are the best and most helpful host ever
... they really rock ... i Highly recommend Giga for vbulletin Owners because they know how to deal with it and the service is quick as well.


J
Justin A.
10/08/2009

As a 100% online business owner, the host that I use is extremely important to me

The team at Gigapros are nothing short of incredible. The prices are about a quarter of other hosting companies, yet the service that I have received each and everytime has been the best level of service I have ever received, both online and offline.
The team
at Gigapros are patient, professional and take initiative. They go beyond their responsibilities to provide a level of service that is unmatched.
They helped me install everything from Magento (e-commerce platform) to SSL certificate to generic image scripts.
I would recommend Gigapros to anyone looking for top service at an extremely competitive price.
Justin Snyder
(Director of www.Happycow.com.au)


A
Semih_B
08/28/2009

Gigapross rocks


D
danwexler
08/12/2009

I just signed up with Gigapros
I wasn't able to get my video streaming application to work. They debugged a complicated script for me which fixed the video streaming app. I've worked with many web hosts, and none have ever provided me with this level of service. I couldn't be happier with Gigapros.


E
Erik
08/06/2009

Great and fast customer service!
Up to date cpanel with many features.
A truly recommendation.


K
KAS E.
07/27/2009

I love how Gigapros keeps the cPanel up to date with the latest open source software!
As an entrepreneur, I'm always looking for affordable solutions and I found that with Gigapros!


T
TheFreeProjek
07/23/2009

GigaPros do excellent job here
GigaPros keep looking the best solution for their client always. I have been with GigaPros for going 1 year soon, and total have moving server 3 times which free of charged and without downtime here.
i host my dolphin website here and i found the server more and more stable than before every time they move to new
server. Now i can visit my site faster than before d! Thanks GigaPros!


L
Lee C.
07/20/2009

GigaPros offers fair and comprehensive solutions
Their prompt online and email customer services plus follow ups make you just wanna say wow! Everyone should consider GigaPros.


C
CompanyTube.com
07/01/2009

What a breath of fresh air!
Our previous host was consistently down. Made the switch, and our site has been up 100% of the time. The Gigapros support team was also instrumental not only with transferring the site, but also with the integration. Thank you once again for your help and your professionalism. We wish you much success.
CompanyTube
.com Web Team


A
Ashraf A.
06/20/2009

I love Gigapros.com supportthis guys can help anything you need
I love Gigapros.com support
this guys can help anything you need.
Great
wwe.fm


C
colby L.
06/15/2009

About 5:30am, I talked to Tier 1 support
I was about to buy a hosting account, and I felt that their Magento demo was going a little slow. The gentleman said things looked okay from his venue but would escalate things anyway. He was very knowledgeable for Level 1, and helpful.


T
Tomas F.
06/08/2009

GigaPros is the company you go to for you server and more needs
There customer service is outstanding to say the least they make you feel as if they work just for you! There servers are 100% reliable and this is all coming from a very high maintenance customer (thats me!)lol. I cant say enough about GigaPros!


V
VitaraPistons A.
05/18/2009

You guys are awesome
Don't change anything you are doing and we will stay happy. Since the beginning I have got nothing but good support. I host a variety of sites on one of their servers and the uptime is 99% and prices are decent so I can't complain.


D
Donna
05/16/2009

These guys are amazing!
! Excellent customer service and the support team are out of this world. They respond quickly and are very thorough at what they do, i would definately recommend them to anyone.


A
Ashish V.
05/14/2009

GigaPros is truly web hosting professionals
I've used few popular hosting services over the years, and I can safely say that GigaPros has delivered the most professional, fastest and accurate service I've seen. My thanks to the GigaPros team for their amazing services and response!


M
mommamatterz
05/08/2009

I have worked with a few popular servers over the years, and I can safely say that GigaPros has
delivered the most professional, fastest and accurate service I've seen.
My thanks to the GigaPros team for their amazing services!


E
Elijah
04/30/2009

From great to HORRIBLE! 3 Year Customer Experience
I have been a long time customer and have seen the service go from excellent to absolutely garbage. From the beginning there was always issues with the servers which made things a HUGE headache running the Boonex Dolphin Platform. I could literally rant for hours on the many weeks of fine tuning sites to work with the servers in the first year. They
have kicked my sites offline several times for "getting too many hits" which google analytics shows completely different. The shared server is a ripoff.. As a matter a fact so is the dedicated server I was hosted on with them. When I was in the process of selling a $10,000 website I was canned because it had too many hits.. Then forced to upgrade to their dedicated server, which took over 5 days to complete and made me lose over 7k. Thanks for the headaches guys! Oh also its great how recently they shut down ALL of my sites for absolutely nothing with all of the pages saying ACCOUNT SUSPENDED.. Again for NO REASON! Imagine the people who went on the high dollar sites to see that information. They must think we are crooks! Bad for business

Company Response

Hello Elijah, We are sorry to hear about the issues that you have faced with our services. We have tried our best to address your concerns below: >>> From the beginning there was always issues with the servers which made things a HUGE headache running the Boonex Dolphin Platform. --- GIGAPROS: Our servers are fully compliant with Boonex Dolphin software and we have a lot of customers who are running it without any issues at all. >>> They have kicked my sites offline several times for "getting too many hits" which google analytics shows completely different. The shared server is a ripoff. --- GIGAPROS: The resource limits of our shared servers are clearly published here -- http://www.gigapros.com/portal/about-us/terms-and-conditions/zero-overselling-policy . Whenever a website consumes more resources than it is allocated, we have to take it offline to prevent server overload, and we notify the custmer about it. Please note that Google Analytics can ONLY record the page hits. But your CPanel's Awstats records ALL hits including images, videos, binary downloads etc. That's why you can get the correct stats only thru your CPanel's AwStats, and not thru Google Analytics. >>> As a matter a fact so is the dedicated server I was hosted on with them. When I was in the process of selling a $10,000 website I was canned because it had too many hits.. Then forced to upgrade to their dedicated server, which took over 5 days to complete and made me lose over 7k. Thanks for the headaches guys! --- GIGAPROS: You never had a Dedicated Server with us. You had a VPS (Virtual Private Server) with us, which is also having its own resource limits. And when a VPS crosses it's resource limits, your site may become offline. >>> Oh also its great how recently they shut down ALL of my sites for absolutely nothing with all of the pages saying ACCOUNT SUSPENDED.. Again for NO REASON! Imagine the people who went on the high dollar sites to see that information. They must think we are crooks! Bad for business. --- GIGAPROS: This happened when your shared hosting account (imburne.com) got suspended due to high resource usage & overloading the server. We first notified you thru ticket# TAI-391561 and when we did not get any response, your account was suspened. Feel free to let us know if you have any more questions/concerns. We'll be glad to assist you further. Thank You, GigaPros Team

H
Harpreet S.
04/21/2009

M Happy with your Service
really like it.


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