garagedoorseattle.com Reviews

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

3,184 Verified Customer Reviews

3,184 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
2679
(84.1%)
4 Shopper Approved - Review Star
348
(10.9%)
3 Shopper Approved - Review Star
70
(2.2%)
2 Shopper Approved - Review Star
35
(1.1%)
1 Shopper Approved - Review Star
52
(1.6%)

Customer Service
4.7
5 Shopper Approved - Review Star
802
4 Shopper Approved - Review Star
86
3 Shopper Approved - Review Star
24
2 Shopper Approved - Review Star
11
1 Shopper Approved - Review Star
27
SHOW DETAILS

5-star reviews
2,500+

5-star reviews

5 years collecting reviews
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B
Bruce
05/20/2019 - Granite Falls , WA

Very pleased with the customer service i received with my appointment from start to finish. I had a broken spring. Tyler Cease was the technician. He inspected my door completely from top to bottom, and showed me the options on fixing the broken spring and other things that needed attention. My door is 25 years old. So the options Tyler showed me I decided to replace the door. I bought a door from Precision Door service at a GREAT price. Very pleased with the service that Tyler gave us today. Very friendly and professional. I would recommend Precision Door service to all of my friends. Thank you

Customer Service
5/5

J
Jerry S.
05/19/2019 - Redmond , WA

Very pleased with Chasen Leone and expertise and knowledge he showed us to preform each part of the controls, well done. Tx Jerry

Customer Service
5/5

K
Keri C.
05/18/2019 - Redmond , WA

The repair tech was able to diagnose the problem with the doors problem. The track was loose and needed to be readjusted. He also reset the opener, inspected the other door, key phobes and swapped the control panels inside the garage so they are not backwards anymore. He did a wonderful job and was very thorough with making sure the system was working correctly.

Customer Service
5/5

I
Ignacio C.
05/17/2019 - Edmonds , WA

This is probably one of the best experiences I have had with service at my home of any kind. Mr. Dalir was very professional but friendly. He gave me all of the options I needed to consider. He answered all my questions. He was objective. He did not waste time doing his job. Excellent service. Outstanding is what I should say.

It was a pleasure to have the work done by Mr. Dalir and your company. Thank you.

Customer Service
5/5

G
Garyc
05/16/2019 - Issaquah , WA

Exceptional fast response to call for service, professional and friendly technician, thorough explanation of options, and efficient completion of required work. Highly recommended for commitment to satisfied customers.

Customer Service
5/5

B
Bj
05/16/2019 - Tukwila , WA

I have been a customer of Precision since 2008. Both garage doors were installed with motorized controls .
The smaller garage door , purchased in 2014, would not close all the way. I called and a service provider was scheduled within two days. The motor was burned out. Since it was a lifetime guarantee, the motor was replaced very easily and efficiently.
Very pleased.

Customer Service
5/5

M
MWest
04/28/2019 - Fife , WA

Duchaum was very professional and personable. He gave very clear information on what was needed, and what he did to fix the garage door. His customer service was excellent.

Customer Service
4/5

A
Anonymous Customer
04/19/2019

Technician arrived late


H
Helen
04/18/2019 - Redmond , WA

Called after 5 PM on a Thursday night with a problem with my garage door. Had plans to leave Friday so really it was under the gun to get it fixed. The technician came out and had it fixed by 9 o'clock at night. I felt their response was excellent and the quality of their work was the same .


S
Sam T.
04/18/2019 - EVERETT , WA

Mike did a great job of explaining things that needed immediate repair and things that were still good on my garage door. Also explained the cost of items as well. Great job! Thanks Mike!

Customer Service
5/5

A
Art4Oly
04/18/2019 - Graham , WA

DJ was very professional, fast, & very informative. When we're ready to purchase we'll definitely ask for his service...
On
On time & completed his work Sooner then expected. He took time to explain the issue with our door.

Customer Service
5/5

P
Pat L.
04/18/2019 - Snohomish , WA

Very professional and friendly technician. Everything is running smoothly! Thanks.


B
B. S.
04/18/2019 - Everett , WA

The local team was great, but getting through scheduling was a nightmare. Took about 2 months to actually talk to someone to get scheduled. Same sequence of events each time. I would call and get to a couple people that would "try to connect with the install team" which they could never do. To which they would provide a call back. I wasn't able to answer the return call and then would start back over. Probably took 6 repeats before actually getting a person after I threatened to cancel my credit card charges. I repeatedly asked for the name and number of someone locally that I could call but could never be provided one. I wanted to purchase additional services but didn't because I didn't want to go through the hassle again. Did good work but will find someone else next time to avoid dealing with the scheduling pain.

Merchant Response

garagedoorseattle.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

J
JMS
04/17/2019 - Redmond , WA

Very reasonable price to replace garage doors. Installer arrived on time, completed the job on time, explained how to operate, and removed the previous doors.


M
Melinda
04/16/2019 - Lynnwood , WA

He was definitely on time which is a BIG plus for me. He got right to work and lucky for me was done within 20-30 minutes. Just a nice tune up


A
Anonymous Customer
04/15/2019

Always have done a fabulous job


M
Merle
04/15/2019 - Auburn

Just got an estimate . Very professional awaiting an e-mail copy.

Customer Service
5/5

J
Joseph B.
04/14/2019 - Kirkland , WA

Outstanding! All questions answered and new motor works perfectly.


A
Amy K.
04/12/2019 - Bothell

Great job!

Customer Service
5/5

M
Mike Y.
04/09/2019 - Mukilteo , WA

Chanson provided us with exceptional service and advice, after I had done significant damage to the garage door. He was very professional and made himself readily available throughout the repair process. We highly recommend Chason.


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