extranomical.com Reviews

About this Company

Extranomical Tours, founded in 2002, is a San Francisco sightseeing tour company that specializes in tours for people who generally do not like to take tours. Our clientele is very independent and likes to venture to places where most tour companies don't go to. Due to the small size of our groups, our guests receive a more personalized and exclusive experience from us. Our tours offer a distinct "traveling with friends" feel, so that most people interact with each other and so we are able to visit locations larger vehicles do not. For example, we have a short hike up to the Giant Sequoia grove on our one day Yosemite tour from San Francisco. On our California wine country tours, we visit small family-owned boutique wineries (too small for large buses) that produce such limited quantities you can only buy their wine at their winery!

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

1,634 Verified Customer Reviews

1,634 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.6

Overall Star
Rating

5 Shopper Approved - Review Star
1206
(73.8%)
4 Shopper Approved - Review Star
263
(16.1%)
3 Shopper Approved - Review Star
90
(5.5%)
2 Shopper Approved - Review Star
33
(2%)
1 Shopper Approved - Review Star
42
(2.6%)

Customer Service
4.2
5 Shopper Approved - Review Star
204
4 Shopper Approved - Review Star
40
3 Shopper Approved - Review Star
31
2 Shopper Approved - Review Star
9
1 Shopper Approved - Review Star
30
SHOW DETAILS

5-star reviews
1,000+

5-star reviews

About this Company

Extranomical Tours, founded in 2002, is a San Francisco sightseeing tour company that specializes in tours for people who generally do not like to take tours. Our clientele is very independent and likes to venture to places where most tour companies don't go to. Due to the small size of our groups, our guests receive a more personalized and exclusive experience from us. Our tours offer a distinct "traveling with friends" feel, so that most people interact with each other and so we are able to visit locations larger vehicles do not. For example, we have a short hike up to the Giant Sequoia grove on our one day Yosemite tour from San Francisco. On our California wine country tours, we visit small family-owned boutique wineries (too small for large buses) that produce such limited quantities you can only buy their wine at their winery!

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L
Lisa
02/26/2019

Loved seeing the Muir Woods and our tour guide was friendly and informative.


A
abduaziz
02/26/2019

Loved the tour.The tour guide Ben was super nice and funny thank you


D
David
02/26/2019

Guide was great, bus comfortable, entire trip well worth it.


I
Isriya
02/26/2019

Doug is very professional guide. He try to do more for all the time. We were offered to visit more places in exchange for more hours!!!


D
desingurajan
02/26/2019

Excellent. One of the most memorable trip.


A
A R.
02/26/2019

That was excellent! Guide was fully aware of what he needs to guide us on the trip. Everyone were much helpful on the time when ever we pulled over and to start to next schedule. Guide tried his best to show us all places he can though road was with much traffic. We missed our chance to see the great Sequoia due to the closed gates.


J
Jayden
02/26/2019

Denise was a fantastic guide. Safe driver and very knowledgable about Yosemite and the surrounding areas.


F
Frank
02/26/2019

Doug is an excellent guide! Very enjoyable day.


C
Carolina
02/25/2019

Awesome experience. Denise is such a beautiful and interesting person..also and excelent driver!!


G
Gareth J.
02/25/2019

The whole trip was fantastic, our tour guide was brilliant. Denise was brilliant, she was knowledgeable about California and the park with great facts and interesting anecdotes about the state and the parks history. She was enthusiastic throughout the whole tour and genuinely wanted us to have the best time ever, which we did. She had great tips of places to visit and where to get good pictures from. She never rushed the group and always made sure we had seen enough before we moved on. She always made sure we were comfortable as a group on the bus and kept us informed of the stops and timings. The locations we stopped at were fantastic and the amount of free time we had to explore was excellent. Thanks for a great trip and thanks to Denise for being a great tour leader. Gareth and Natalia


M
Mel
02/24/2019

Excellent tour!! We were taken to many more places and shown many more things than we were expecting. The tour guide provided a wealth of information about the places and things we saw. We were also given time to explore some of the places we visited.


V
Verawaty
02/22/2019

We had a very good and experienced tour guide who made the whole experience enjoyable even when we couldn?t see some of the things we want to see due to weather conditions. Denise was really great. She?s very knowledgeable and I love to listen to all her stories.


R
Rob
02/21/2019

Extranomical called me they were going to cancel the tour, but would not provide a refund. This is very bad behaviour and not acceptable.


M
Miriam
02/20/2019

Ralph was a really nice leader, he know a lot of thinks and history of everything!!! But talked a lot all the time, maybe going back it's ok to leave the clients relax in a tour with a lot of hours. Another think, maybe it's no necessary to stop every 15 minutes, we done a lot of stops, really unnecessaries.


E
Elaine
02/20/2019

Denise was outstanding! She goes above and beyond to provide a memorable experience!


L
Lindsay
02/20/2019

What a great day trip: beautiful scenery and great wine. While we covered a ton of ground in a short time, our guide Don was super informative and friendly and the tour never felt rushed. I would recommend this tour for single travelers, couples, and groups alike.


Y
Yoonhee
02/20/2019

satisfied


M
Marius
02/19/2019

The tour was wonderful. Our tour guide, Denise, was absolutely brilliant! From all our tourist activities we've done in the States these past few weeks, Denise has been the best by far! Would've definitely given the tour a 5-star rating if it wasn't for the rude driver that left us at the pick up point at the Fairmont Hotel in San Jose in the morning. He wanted to pick us up 15min before the scheduled time, and rudely hung up the phone during the conversation, in which he was not clear with his communication at all. We did arrive before the scheduled departure time, but he left without us. Thankfully we were very kindly assisted by someone from Extranomical tours when we phoned, and she swiftly arranged for an Uber to pick us up and take us to the departure point in Livermore.


D
Daina
02/19/2019

Our tour guide, Denise, was amazing. She was knowledgeable, service oriented, funny and incredibly adaptable. Even with inclimate weather, she made the trip highly enjoyable for my husband, seven year old son and I. I highly recommend Denise and this incredible experience!


S
Susan
02/19/2019

We were lucky to get on this tour since the company we had booked with well in advance canceled. They recommended Extranomical. We had a wonderful time. Loved our tour. Everything was perfect. Our tour guide was knowledgeable, funny and kept us on track. He made good recommendations for lunch. It was relaxing to be able to sit back and enjoy the ride. Good selection of Vineyards. Muir Woods was beautiful.


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