contactsexpress.ca Reviews

About this Company

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

40,870 Verified Customer Reviews

40,870 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
30K+
(74.2%)
4 Shopper Approved - Review Star
8476
(20.7%)
3 Shopper Approved - Review Star
1705
(4.2%)
2 Shopper Approved - Review Star
200
(0.5%)
1 Shopper Approved - Review Star
144
(0.4%)

Product Satisfaction
4.7
5 Shopper Approved - Review Star
2690
4 Shopper Approved - Review Star
626
3 Shopper Approved - Review Star
87
2 Shopper Approved - Review Star
19
1 Shopper Approved - Review Star
14
Would Recommend
4.7
5 Shopper Approved - Review Star
26K+
4 Shopper Approved - Review Star
6634
3 Shopper Approved - Review Star
1498
2 Shopper Approved - Review Star
146
1 Shopper Approved - Review Star
127
Delivery Time
4.6
5 Shopper Approved - Review Star
2538
4 Shopper Approved - Review Star
549
3 Shopper Approved - Review Star
226
2 Shopper Approved - Review Star
68
1 Shopper Approved - Review Star
55
Price Satisfaction
4.5
5 Shopper Approved - Review Star
2106
4 Shopper Approved - Review Star
1031
3 Shopper Approved - Review Star
260
2 Shopper Approved - Review Star
29
1 Shopper Approved - Review Star
10
Customer Service
4.5
5 Shopper Approved - Review Star
263
4 Shopper Approved - Review Star
50
3 Shopper Approved - Review Star
21
2 Shopper Approved - Review Star
6
1 Shopper Approved - Review Star
16
SHOW DETAILS

5-star reviews
30K+

5-star reviews

10 years collecting reviews

About this Company

Filter
A
Angel G.
04/25/2013

So much better than Clearly Contacts...Thank you!

Would Recommend
5/5
Would Buy Again
5/5

W
Wendy
04/25/2013

So many different deals takes longer to just order. Hard to decide what to go with sometimes. I would like an iphone app that I could just press a button to order or make a small adjustment to an order and have it done. Thanks! I appreciate your service very much!

Would Recommend
5/5
Would Buy Again
5/5

A
Anonymous Customer
04/25/2013

So far, so good.

Would Recommend
5/5
Would Buy Again
5/5

D
derek N.
04/25/2013

thank you for the reminder emails on my possible order

Would Recommend
5/5
Would Buy Again
5/5

G
Glenn L.
04/25/2013

Ordering was good. Will see how delivery goes.;

Would Recommend
5/5
Would Buy Again
5/5

A
Anonymous Customer
04/25/2013

Thanks!

Would Recommend
5/5
Would Buy Again
5/5

L
Lynn L.
04/24/2013 , NB

Awsome

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

T
takeo
04/24/2013 , BC

I love your price,and shipping time was a lot improved from last time I ordered. Also I changed my prescription by e-mail a day after confirming purchase, the customer service immediately confirm my changes. Last year I purchased from the other company where located Vancouver due to rush necessity and demanded price match with contactexpress and they did. They advertize as lowest price, but not true, conatct express is lowest price. Will purchase from contact express in the future and refer to my friend unless it will be rush.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

A
Anonymous Customer
04/24/2013

great! will do business again!

Would Recommend
5/5
Would Buy Again
5/5

R
Robert I.
04/24/2013

Easy site to navigate. No hassles. Simple shopping. Quick checkout.

Would Recommend
5/5
Would Buy Again
5/5

A
Anonymous Customer
04/24/2013

Relatively simple prices and affordable prices.

Would Recommend
4/5
Would Buy Again
4/5

A
Anonymous Customer
04/24/2013

Great service and shipping

Would Recommend
5/5
Would Buy Again
5/5

N
Nancy B.
04/24/2013

a lot cheaper than at the optometrist store. Thank you.

Would Recommend
5/5
Would Buy Again
5/5

G
GAYE R.
04/24/2013

GOOD SO FAR

Would Recommend
5/5
Would Buy Again
5/5

B
brad D.
04/23/2013

when reordering we should be able to just click reorder and not have to suply our credit card numbers anymore , as long as nothing has changed

Would Recommend
2/5
Would Buy Again
2/5

Company Response

Thank you for your feedback. We will certainly re-consider this. However in a survey that we've done in the past, most customers prefer that we delete credit card numbers immediately after order and we're trying our best to please the majority. We're doing our best to remain compliant, and we would like our customers to feel as safe as possible about their credit card information, knowing that we don't keep their card#. Kind regards, CX

M
Michael P.
04/17/2013 , QC

Totally reliable company. Great to have them. Savings are great. Service is perfect. What else can you ask for!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

K
Karin
04/15/2013 , SK

Great layout, awesome prices, fast shipping! Keep it up! :)

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

J
John G.
04/14/2013

Your website is not very attractive, nor is it intuitive. I have also found it just didn't work the first two times I tried to order.
I am a repeat purchaser and a convert from Clearlycontacts based on your prices.

Would Recommend
4/5
Would Buy Again
5/5

Company Response

Hello, thank you for your feedback and support. We have a website update in the works which we hope you will enjoy. We haven't been able to duplicate your issue "did not work the first two times I tried to order" and would appreciate if you can give us a more detailed explanation of what did not work by emailing us- [email protected] - we'll make it right immediately.

S
SARAH H.
04/14/2013

thank you for making my experience quick and understanable. your site was well set up and simple to navigate while providing fair and affordable prices.

Would Recommend
5/5
Would Buy Again
5/5

R
ryan
04/14/2013

you need items other than contacts on your website. i was like $* away from a discount and couldnt use it because i had nothing else to buy.

Would Recommend
5/5
Would Buy Again
5/5

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