alphaplumbing.biz Reviews

About this Company

Alpha Plumbing is a full service plumbing contracting company serving the Baltimore and Annapolis metro areas with expertise in all aspects of plumbing.

We’re family-owned and operated since 1991- more than 25 years! – from our office in Pasadena. We offer quality plumbing services at reasonable rates in a timely manner. Our trucks are equipped with GPS systems to ensure we’re prompt and on time. No job is too large or too small.

We maintain a fleet of well stocked trucks and also own and operate our own backhoes for jobs requiring excavation.  

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

792 Verified Customer Reviews

792 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
718
(90.7%)
4 Shopper Approved - Review Star
51
(6.4%)
3 Shopper Approved - Review Star
12
(1.5%)
2 Shopper Approved - Review Star
2
(0.3%)
1 Shopper Approved - Review Star
9
(1.1%)

Product Satisfaction
4.9
5 Shopper Approved - Review Star
274
4 Shopper Approved - Review Star
12
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
1
Customer Service
4.7
5 Shopper Approved - Review Star
38
4 Shopper Approved - Review Star
2
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
3
SHOW DETAILS

5-star reviews
500+

5-star reviews

About this Company

Alpha Plumbing is a full service plumbing contracting company serving the Baltimore and Annapolis metro areas with expertise in all aspects of plumbing.

We’re family-owned and operated since 1991- more than 25 years! – from our office in Pasadena. We offer quality plumbing services at reasonable rates in a timely manner. Our trucks are equipped with GPS systems to ensure we’re prompt and on time. No job is too large or too small.

We maintain a fleet of well stocked trucks and also own and operate our own backhoes for jobs requiring excavation.  

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S
Stephen C.
03/14/2019 , MD

Good man.

Product Satisfaction
4/5

S
S. C.
03/14/2019 , MD

I'll be calling Alpha Plumbing again in early April to have a second new toilet installed. Josh Watkins was extremely polite and respectful of me and my home. I truly appreciate that he located a leak at the street meter. Plus, he told me exactly what to tell the DPW rep. when I called them. A county employee came out within an hour, replaced a gasket and said the leak was fixed. I'll have your guy check the meter again in April.

Product Satisfaction
5/5

Company Choice

Nextdoor.com had a lot of good reviews.


S
Steve M.
03/12/2019 , MD

My call to Alpha Plumbing on a Friday morning around 11 wasn't an emergency. We had a very slow leak in the PVC vent pipes. I was hoping for someone to come out within 3-4 days. They were able to get someone to my house by noon. Andrew explained the problem to me, reworked the problem PVC pipes and was done within the hour. Finally, after 6 months, I can put up new drywall in the dining room ceiling where the leak was.
The costs I would face were explained to me over the phone beforehand by a very pleasant, helpful, and honest receptionist. The final bill I received was fair, and actually below my expectations.

Product Satisfaction
5/5

Company Choice

They solved a major drainage problem I had with my sump pump 3 months ago at a very reasonable cost.


M
Mrs. R.
03/12/2019 , MD

customer service was excellent.

Product Satisfaction
5/5

Company Choice

pricing


S
St. P.
03/11/2019 , MD

Alpha responds promptly when we call. And the tech listens to our problems, addresses them promptly and correctly the first time, and they are always kind, courteous & knowledgeable.

We so appreciate how they do business!

Product Satisfaction
5/5

Company Choice

One of our employees also uses Alpha Plumbing for their residence, and gave them a high rating. And being on Angie's List is a big plus for us!


P
Peggy P.
03/08/2019 , MD

I called Alpha Plumbing for a leak underneath my kitchen sink. Allie was able to schedule me promptly and even called to ask if the plumber could arrive early! My kitchen is original to the late 80's with a floor to match, but even so, Chris carefully laid out covering so my floor wouldn't get dirty. After doing a thorough inspection under my sink, Chris replaced both my faucet which has leaked for months, and my disposal which now had water running out the bottom. When I explained to Chris that I never used the faucet sprayer, he suggested a simpler, less expensive replacement faucet on his truck to install! I appreciate his desire to save me some money. Many people at my church use Alpha and I am now a fan as well. My experience was just wonderful! Allie and Chris were professional, courteous, and mindful of my budget. What a blessing to know that I can call them in the future for skilled work done by honest, caring people. Thank you!

Product Satisfaction
5/5

Company Choice

On a personal recommendation.


D
Dorothy C.
03/07/2019 , MD

Quick, efficient and pleasant service. Happy with the job done

Product Satisfaction
5/5

Company Choice

They were the first plumber listed in phone book


J
JC
03/05/2019 , MD

Best experience I've had with a plumbing company yet. Was professional, courteous, and most importantly explained what the issue was and how he was fixing it as he performed the work so I knew what I was paying for.

Product Satisfaction
5/5

Company Choice

Good reviews


K
Karen
03/04/2019 , MD

I was extremely please with the service I received. When I called, I was given and appointment that was timely and in my time frame. The problem was more extensive than first thought but was completed quickly.
The cost was extremely fair and for a retired home owner that means a lot. The young men that did the work were polite, pleasant, efficient and cleaned up completely. I intend on having remodeling done and Alphaplumbing will be my plumbers. THANKS AGAIN.

Product Satisfaction
5/5

Company Choice

I wanted a local company.


K
Kirsten B.
02/27/2019

Chris I stalled a tankless water heater at my clinic. He was fast, professional and clean! The cost for the job was better than anyone else had quoted me and they were great with scheduling. I would definitely recommend Alpha plumbing to anyone considering them!

Product Satisfaction
5/5

Company Choice

I’d used them in my home for several jobs so reached out when I needed work at my clinic.


R
Ralph R.
02/26/2019 , MD

They did a quick good service.

Product Satisfaction
5/5

Company Choice

Sump Pump replace


A
Anonymous Customer
02/20/2019

It was a very good experience and Brian was very good in his explaining of the situation and repairing the fawchet.We will use you again if need be.

Product Satisfaction
5/5

Company Choice

My son in law Jim Anderson recommended you from his need for a plumber.


B
Bob
02/17/2019 , MD

Good service. The plumber came on time and was courteous & friendly.

Product Satisfaction
5/5

Company Choice

After comparing prices for the service, Alpha's was the best.


A
Anonymous Customer
02/16/2019

Excellent service at a reasonable price.

Product Satisfaction
4/5

Company Choice

Online reviews


U
Umair
02/16/2019 , MD

Excellent service!

Product Satisfaction
5/5

Company Choice

I was referred to Alphaplumbing


A
Anonymous Customer
02/09/2019 , MD

We would like to thank you for taking care of our water supply leak in such a professional and timely manner. Your workers were efficient and knowledgeable. The plastic runner inside was very helpful in keeping down the amount of mud tracked on our floors. We especially appreciate that you were able to run the new water line with no damage to our porch, walkway, or landscaping. Thanks for fitting our project into your busy schedule.
We will certainly consider your business for future plumbing projects or repairs, and we will recommend you to friends who ask about plumbing work.

Product Satisfaction
5/5
Customer Service
5/5

Company Choice

Good online ratings and fair price


T
Timothy A.
02/06/2019 , MD

This is a good plumbing company!

Product Satisfaction
5/5

Company Choice

To check my backflow Prevention device. I will certainly use this company in the future.


A
AyJay
02/05/2019

Fair,competetive price for new water heater and expansion tank. Technicians were knowledgeable, courteous and efficient. Have used Alpha on many occasions and have recommended them to several residents in the condo where I live,

Product Satisfaction
5/5
Customer Service
5/5

Company Choice

Christian family owned and operated. Have known them for years and am happy to watch them continue to grow.


B
Bob L.
02/01/2019 , MD

Called due to an increasing leak from the bathtub faucet. Due to a tech finishing another repair early, the tech was able to come to my home that afternoon. He quickly diagnosed the problem and was able to fix it. Very professional and courteous.

Product Satisfaction
5/5

Company Choice

Looked up on line. Had very good customer responses. Will put into my contact list for any future problems.


L
Lori G.
01/31/2019 , MD

I was able to schedule a visit in a timely manner. I received a call before hand to let me know he was on the way. He arrived within the time slot I was given. Very professional and answered all of my questions.

Product Satisfaction
5/5

Company Choice

Highly recommended by neighbors.


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