alphaplumbing.biz Reviews

About this Company

Alpha Plumbing is a full service plumbing contracting company serving the Baltimore and Annapolis metro areas with expertise in all aspects of plumbing.

We’re family-owned and operated since 1991- more than 25 years! – from our office in Pasadena. We offer quality plumbing services at reasonable rates in a timely manner. Our trucks are equipped with GPS systems to ensure we’re prompt and on time. No job is too large or too small.

We maintain a fleet of well stocked trucks and also own and operate our own backhoes for jobs requiring excavation.  

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

792 Verified Customer Reviews

792 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
718
(90.7%)
4 Shopper Approved - Review Star
51
(6.4%)
3 Shopper Approved - Review Star
12
(1.5%)
2 Shopper Approved - Review Star
2
(0.3%)
1 Shopper Approved - Review Star
9
(1.1%)

Product Satisfaction
4.9
5 Shopper Approved - Review Star
274
4 Shopper Approved - Review Star
12
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
1
Customer Service
4.7
5 Shopper Approved - Review Star
38
4 Shopper Approved - Review Star
2
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
3
SHOW DETAILS

5-star reviews
500+

5-star reviews

About this Company

Alpha Plumbing is a full service plumbing contracting company serving the Baltimore and Annapolis metro areas with expertise in all aspects of plumbing.

We’re family-owned and operated since 1991- more than 25 years! – from our office in Pasadena. We offer quality plumbing services at reasonable rates in a timely manner. Our trucks are equipped with GPS systems to ensure we’re prompt and on time. No job is too large or too small.

We maintain a fleet of well stocked trucks and also own and operate our own backhoes for jobs requiring excavation.  

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D
Dale W.
07/25/2013

The plumber did a good job. But with that I was very disappointed that showed up to replace the main water supple shutoff without a a 3/4" threaded ball valve. This is a commend fitting that I would expect to find on all your trucks. Then because he did not have the fitting I had to pay extra labor time for him to run to the store to get one. I expect a professional company to show up and work, not run around to stores getting common material for a job appointment which was scheduled to replace a main shutoff valve. No trouble shooting involved. Next time I will buy the material up front. Especially since your markups on the fittings was significantly inflated too.


T
Tony &.
07/20/2013

Upon my initial call to inquire about a backup sump pump, Alpha was very responsive and informative, and were able to accommodate my schedule, Alpha installed a sump pump and a water-powered backup pump. The technician was pleasant, courteous, and skilled. He performed a few water pressure tests and explained how the unit would be installed. The work was neat and professional, and I am very pleased with the entire experience. I would recommend to my friends.


S
Susan C.
07/16/2013

Chris from Alpha was terrific--knowledgeable, friendly, informative. However, I felt the amount charged for less than 2 hours of work was steep.


A
Anonymous
07/06/2013

Chris was very efficient, friendly, and did fine work, even replacing some piping "he just didn't like the looks of" without additional charge. He listened to my concerns and solved our problems completely. Great experience and fair price.


N
Neal A.
07/03/2013

Chris was prompt and professional. He had the tough job of changing out fixtures in a very tight, crowded space. He did a great job and was helpful in recommendations for future fixtures. My appointment was originally scheduled for a Monday but I expressed the desire to have the fixtures replaced before that. Alpha was able to accommodate my request. That was a tremendous help.


D
Dean &.
06/30/2013

Highly recommended. Technician was courteous and skillful, arrived on time and completed the work promptly. Best of all he cleaned up afterwards, which isn't something most plumbers do well.


C
Clarke R.
06/28/2013

This company is absolute tops - very efficient and most fairly priced. They have won me over and will be my plumbing company of choice. So much better than anyone I have ever dealt with.


H
Henry B.
06/26/2013

Professional & quality service. that the highest comment I can think of for a company.


L
Laurie F.
06/25/2013

We are very pleased with the pipe-bursting job that Alpha Plumbing did for us the other day. I highly recommend them! They were very careful to keep interior and We are very pleased with the pipe-bursting job that Alpha Plumbing did for us the other day. I highly recommend them! They were very careful to keep interior and exterior damage to a minimum, and they finished the job in a little less time than estimated.


A
Anonymous
05/08/2013

On time as scheduled, efficient, and with full explanation of work done -- just has been the case on every occastion when we have needed large or small plumbing projects inside or out. Arnold, MD


R
Richard M.
04/30/2013

I was totally impressed with the professionalism of the two man crew that was dispatched to my home to repair/replace my sewer main connection. They worked diligently and the work was done in a very timely manner. The only disappointment was that they had to wait for nearly two hours for the County Inspector to sign off on the permit. All -in-all, and outstanding job.


E
Edward W.
04/29/2013

Quick service, great communication, no waiting around all day for a late or no-show plumber, highly recommended!


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