air-n-water.com Reviews

archeopteryx9 - 03/08/2019

I bought this air fryer because it had a stainless steel basket. I bought it in Aug 2018 and by Dec 2018 the plastic button to remove the basket got stuck, and the fryer had started to sputter and operate in fits and starts. By January 2019, it stopped working completely. I am not sure if I can get a replacement or if there is some redressal for an expensive purchase.

1 Company Review

archeopteryx9

03/08/2019 - DE

The expensive air fryer worked just for over 3 months. I would not purchase it again.

KT - 01/28/2019

This is one of the best things to have been purchased by me. I hate messes especially when it comes to cooking items that splatter! This air fryer makes this a non-issue but what's most unique to this particular appliance is the stainless steel basket. I have refrained from purchasing an air fryer for years because I do not use non-stick products. Most importantly the thought of an air fryer cooking my food with non-stick material slowly seeping into my food over time is a horrifying one! I researched this for a while and this is the only vendor that carries this particular model. Clean up is truly easy and this little machine has changed my life!! I'm blown away!! Also the price is comparable to many other air fryers on the market so don't balk at the cost, especially since if you open a new account you get a discount coupon code! I'd purchase this at the drop of a hat again!

1 Company Review

KT

01/28/2019 - CA

There were some issues with getting a unit that had a moving part in it. The customer experience team was great in trying to resolve all the issues. Finally got my unit last week and I'm using it multiple times every day!! Thanks for your help Mark!

Not S - 12/08/2018

I have been using this air fryer every day and am loving it except for today, the fan/heat coils would stop working during the cook cycle, which is why only 3 stars. I put the drawer in like I always do so I know I am doing it right but I had to tape the drawer to the base today to keep it running. I will try again tomorrow and see if it continues to cook, if not then I will contact the company. Could just be a fluke moment.

1 Company Review

Not S

12/08/2018 - WA

Your website did not work right when trying to apply a coupon because it still showed the shipping charges when it was supposed to be free shipping for a set of air fryer accessories I tried to order. You told me to call and give my info over the phone to order after I let you know about the issue. The question came up if I lived in the States because I guess the coupon doesn't work on foreign orders, and I said yes I live in the States. I tried a couple different times with the same results so at that point it became too much of a hassle so I am making do with what I already have at home. I do like this air fryer but if the door issue doesn't clear up I will have to send it back.