Springfreetrampoline.com.au Reviews
About this CompanySpringfree Trampoline, the World's Safest Trampoline, provides the safest spring-less, enclosed backyard trampolines for kids of all ages!
Fifteen years. That’s how long it took Dr. Keith Alexander to invent the world’s safest trampoline. Through research and development, he reengineered its design to eliminate the impact points that are the cause of most trampoline injuries. His dedication and our belief that children deserve safe backyard play fuels our commitment to education and our passion for innovation and quality. Today, more than 20 years after the Springfree journey began, our mission remains the same. It is, quite simply, to change the definition of trampoline.
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4.8
Overall Star
Rating
About this Company
Springfree Trampoline, the World's Safest Trampoline, provides the safest spring-less, enclosed backyard trampolines for kids of all ages!
Fifteen years. That’s how long it took Dr. Keith Alexander to invent the world’s safest trampoline. Through research and development, he reengineered its design to eliminate the impact points that are the cause of most trampoline injuries. His dedication and our belief that children deserve safe backyard play fuels our commitment to education and our passion for innovation and quality. Today, more than 20 years after the Springfree journey began, our mission remains the same. It is, quite simply, to change the definition of trampoline.
Cath - 05/21/2020
I have purchased many two trampolines prior to this Springfree product. The price was definitely many times more than either of the first two trampolines, but from the beginning of speaking to the customer service representative, I had a feeling things would be different. The thing with trampolines is you definitely pay for what you get. My first two began to fade in the sun and deteriorate after two years, despite maintenance. It was really disappointing, as they were both loved by my children. I always looked at Springfree longingly and knew we should buy one, but at that time, couldn’t afford the $2000+ price, which was disappointing. Our children are older now, mid teens, but with the Covid-19 lockdown, they are in desperate need for something to keep them more active between homeschool sessions. Installation was very expensive, at $200 plus $100 for delivery, but took all of the stress out of assembly. Now to give my opinion of how the product measures up in 3-5 years time, that will be the test as the Australian sun is vicious. We love it so much and hope the money was worth it. So far we think so! Thankyou Springfree!!
Kimbo - 05/06/2020
We bought our springfree second hand, the poles had lost their covers. The wonderful people at springfree easily helped me replace a few parts that needed replacing. They were very knowledgeable and could tell from the photos I sent them what needed to replaced. The covers came within a few days. It was such an easy & friendly process!
L W - 04/29/2020
Very glad we spent a little extra to get the Springfree - the customer service was outstanding and the kids love it.
1 Company Review
04/29/2020 - NSW
Very happy that we spent a little extra to get the Springfree. The customer service was outstanding both on ordering and when we hit a snag during construction and the trampoline is sleek and sturdy. The basketball hoop could be a little higher but is fun, and I recommend getting the optional step.
Mrs C - 01/06/2020
Good size - fits well in my garden and looks amazing!
Company Response
Thank you for taking the time to write us a review! -Springfree Team
01/06/2020 - WA
We love our Springfree! My friends have gone through 3 trampolines from regular retail stores in the past 7/8 years. Our warranty is longer than that! Brilliant quality.
Tegan - 12/26/2019
You get what you pay for! In this case it is total quality and a beautiful looking product! Fantastic customer service from first phone call through to installation. Thank you Springfree
Company Response
Thank you for your wonderful feedback ! -Springfree Team
Glenda S - 12/24/2019
After researching Choice I bought their number 1 recommendation- a medium round springfree trampoline based on the safety features. It was a joint Christmas present for my grandchildren. They love it & it is great to see them exercising in the fresh air instead of on iPads. It has been well worth the expense. The service & follow up since placing the order has been 5 star. Thank you. Glenda Schubert
Company Response
Thank-you for your excellent review and great star rating. We highly value feedback from our customers and love that you love Springfree! Happy bouncing, Springfree Trampoline
12/24/2019 - Vic
From my first enquiry to the final delivery & setting up of the trampoline the service has been spot-on. I was kept informed of delivery times and they were as promised. I have been very happy with the whole experience & would not hesitate to recommend Springfree as a trampoline & a company. Glenda Schubert
Neve - 08/23/2019
This is our second spring free - our first lasted for 12 years. By the end (after countless hours of use) it needed an upgrade and this has been perfect. Our kids will still use it for hours and despite wondering if it was worth it the second time around, we’re really pleased we did it and upgraded for round two!
Claire L - 04/14/2019
the kids will not get off it
04/14/2019 - SA
Okay
NA - 03/12/2019
I bought this for my grandson. We did have some issues when the courier wouldn't place the trampoline inside the fence because it was going to be almost another week before someone arrived to instal it and with my daughter working we were afraid it would get taken. So I would suggest that there be some arrangements to assist with the storage of a trampoline while the customer is waiting for the installation.
03/12/2019 - NSW
Great - I got your info from Choice as this is a present for my grandson and it needs to be safe.
Hari N - 02/13/2019
Amazing design and features. Kids are just loving it! Best thing is, you don’t have to stay around controlling them, safety is inbuilt! Medium round is a right size, not too big, but plenty of room!
02/13/2019 - VIC
Great!
Chris R - 01/07/2019
Quality product
01/07/2019 - NSW
Great experience.
Andre R - 12/28/2018
This has been a brilliant purchase and the service levels were unbelievable! Thank you.
12/28/2018 - VIC
Easy selection and payment process!
Ana B - 12/27/2018
Expensive but great product, my kids love it!
12/27/2018 - VIC
Easy website to use, easy to purchase, great customer service, kept me informed from purchase through to delivery. Asembely wasn't too bad, great videos and instructions!
Beth - 12/24/2018
Fantastic trampoline, using 4 people and watching the videos at every step (only 2 minute videos that are so easy to understand) made it easy to put together. Highly recommended!
12/24/2018 - VIC
Super easy instructional video, informative website and fantastic customer service. Follow the step by step instructions & videos (only 2 minutes each), use 2-4 people and it's easy to erect.
Kit H - 12/17/2018
Perfect gift for my grandson
12/17/2018 - VIC
Satisfactory, the installer was friendly and professional. Expected but didn't receive an email or phone call with approximate delivery time, as was promised.
Damien H - 12/11/2018
Excellent product worth the money. Kids love it.
12/11/2018 - ACT
Easy, intuitive awesome with the promo code. Thanks.
Teresa - 12/07/2018
.
12/07/2018 - QLD
Super easy & efficient purchase, delivery & installation.
Dominic B - 12/05/2018
You really need to include the step as it's kinda fundamental...
12/05/2018 - NSW
Great
Eve - 12/04/2018
Our 3 year old was over the moon to get his early Christmas present last night. This trampoline is fantastic and will last our family for years. You get what you pay for and this trampoline is definitely quality. The delivery and installation service was great. Damien was friendly and efficient and really good to deal with. We're really happy.
12/04/2018 - VIC
Easy to navigate
Chelsea L - 11/27/2018
Fantastic. My kids love it. Superior quality product.
11/27/2018 - NSW
Fun and easy
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