Springfreetrampoline.com.au Reviews
About this CompanySpringfree Trampoline, the World's Safest Trampoline, provides the safest spring-less, enclosed backyard trampolines for kids of all ages!
Fifteen years. That’s how long it took Dr. Keith Alexander to invent the world’s safest trampoline. Through research and development, he reengineered its design to eliminate the impact points that are the cause of most trampoline injuries. His dedication and our belief that children deserve safe backyard play fuels our commitment to education and our passion for innovation and quality. Today, more than 20 years after the Springfree journey began, our mission remains the same. It is, quite simply, to change the definition of trampoline.
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4.8
Overall Star
Rating
About this Company
Springfree Trampoline, the World's Safest Trampoline, provides the safest spring-less, enclosed backyard trampolines for kids of all ages!
Fifteen years. That’s how long it took Dr. Keith Alexander to invent the world’s safest trampoline. Through research and development, he reengineered its design to eliminate the impact points that are the cause of most trampoline injuries. His dedication and our belief that children deserve safe backyard play fuels our commitment to education and our passion for innovation and quality. Today, more than 20 years after the Springfree journey began, our mission remains the same. It is, quite simply, to change the definition of trampoline.
G P - 06/15/2020
We previously had an oval Springfree trampoline that was 9 years old, and it needed some attention, new matt net etc. I rang Spring free and they offered a new trampoline set up new 10 year warranty, and to take away our old one for a fraction of the price of a new one, could not have been happier with the solution and the customer service. our 15 year old has been bouncing for 9 years now our 5 year old has the same opportunity to use this amazing product. their customer service and pricing discount for a replacement was second to none. Would not hesitate in recommending this company and its products
1 Company Review
06/15/2020 - Vic
We previously had an oval Springfree trampoline that was 9 years old, and it needed some attention, new matt net etc. I rang Spring free and they offered a new trampoline set up new 10 year warranty, and to take away our old one for a fraction of the price of a new one, could not have been happier with the solution and the customer service. our 15 year old has been bouncing for 9 years now our 5 year old has the same opportunity to use this amazing product. their customer service and pricing discount for a replacement was second to none. Would not hesitate in recommending this company and its products
Michael - 06/06/2020
This is our third Springfree trampoline in 15 years. We live on the coast, so super exposed to the elements. Springfree hi our their warranties regardless. A champion company and product. Love them.
Annie - 05/24/2020
What a treat for the kids to receive this trampoline from their Grandparents! We all love it! It looks really good in the backyard - and not as huge as I thought it would - blends into the back fence and the trees. The service was EXCELLENT. From trying out the product in store, the help given with sizing, and most importantly, 'keeping the secret' with installation times so I could get the kids out of the house for the big SURPRISE! Thanks SpringFree :)
Tami - 05/22/2020
We upgraded to this larger version of Springfree trampoline and have not looked back! The kids love it and spend sooooo much time on it. What a saviour! Thanks Springfree!
05/22/2020 - NSW
Getting an upgrade on our spring free trampoline was a quick, easy and efficient process. Within a week we had a larger trampoline, that was used all day, everyday by the kids. What a blessing! Thank you.
Rebecca - 04/30/2020
We just purchased our second Springfree trampoline and couldn’t be happier. After 8 years of owning the small size we upgraded to the large to suit our child’s growing needs. Both trampolines have been excellent. Fantastic quality, nice and sturdy and super safe. The service from Springfree is also great. Could not fault this company or their product . Highly recommend !!
04/30/2020 - NSW
Couldn't be happier , thanks Springfree!
Fran - 04/22/2020
We actually purchased this product second hand and we found it a bit difficult to put together because some of the dots had faded off . We rang springfree and they were extremely helpful and we didn’t have to wait very long on the phone like other businesses. My 2 boys love the trampoline, we have had other brands before but this is the best so far . The added bonus is that because of the design we can fit it in a narrow area of our yard and it takes up less yard space . Love the netting . It’s very safe for the kids ! I even feel safe on it ! :)
Company Response
We are so excited for your family to get outside and be active on their new Springfree Trampoline! We're glad to hear that our team were able to help you. The Springfree Team
Pete - 04/22/2020
Very happy with our large oval tramp with hoop, ball and step. My 3 kids under 10 and I make up games to play on it everyday. Perfect solution to isolation life. Took 18 hours to arrive in a rural area here! And about 5 hours to put together. Putting the springs in required the strongest person on the inside and some time to figure out 'the knack' which could have been explained a little better.
04/22/2020 - New South Wales
All good, would be great to be able to call after hours With the installation guide, could use a close up view of how springs slot in underneath, the video also doesn't explain the need to alternate sides when installing springs.
Maurice M - 04/17/2020
There are cheaper ones on the market but these are the best. Best bounce, best safety and best warranty. Delivery process was very simple and streamlined. The kids are jumping whenever they can. Better than a pool that you can only use randomly. The trampoline feels strong and well made, from the frame right down to the zippers. I would recommend the basketball hoop as a good extra. Also save yourself the headache and pay someone to install! Thanks Springfree trampolines!
Yvette - 02/06/2020
Really happy with the design and my 12yr old is getting a heap of use out of it and loving it.
02/06/2020 - NSW
If your worried about your accident prone kids like mine, get this. It is a bit of an investment but well worth it and having them set it up was awesome too.
Jenni G - 01/10/2020
Great advice from Gabby. I got the perfect set up for my grandkids who absolutely love playing on it with the addition of the basket ball hoop :) Many thanks Jenni
Company Response
Great to hear you were able to speak to our friendly chat representatives, they always love to help! –Springfree Team
Marcus L - 01/06/2020
Amazing bit of kit, the sunshade is so smart. Love it!
Company Response
Happy jumping to you and your family! -Springfree Team
01/06/2020 - Vic
From the first time seeing the product with the lovely young lady who works on the weekend, to the install two days prior to Xmas, the whole experience was totally wonderful!!!
Linda M - 01/03/2020
Such an easy process from start to finish. User friendly website followed by professional and friendly service. Only a matter of days between ordering and installation with ongoing communication that was much appreciated, especially at such a busy time of year. An absolutely quality product and service that is truly worth every dollar. The look on my grandsons face when he saw the trampoline was priceless and I know he will have many happy days bouncing....also sleeping better at night from all that spent energy
Company Response
Thanks so much Linda for your awesome review and great feedback. Delivering an exceptional experience is important to us, so we love to hear such great feedback from our happy customers and we are so happy to hear your ordering process with us was simple and easy ! Happy bouncing, and have a great day! Springfree Trampoline.
01/03/2020 - Victoria
I cannot compliment Springfree Trampolines enough. From a last minute decision to buy a trampoline for our grandsons for Christmas it was all so, so easy. From choosing the trampoline to the first bounce it was all seemless and I truly felt that the staff wanted to deliver this present as much as we did and make everyone happy. Professional, organised, a quality product, easy process, friendly... my praise for Springfree Tramplines is endless....as is the fun it is bringing to our family. Thank you. You cannot put a value on the smiles we are seeing and the laughter we are hearing.
Anonymous Customer - 12/25/2019
The kids absolutely loved it. The guys from Springfree Trampolines were great to deal with, very pleasant and not pushy.
Company Response
We love hearing feedback from our customers, thank you so much for leaving us your review : ) -Springfree Team
Mick T - 12/19/2019
Deciding to buy a Springfree over a regular trampoline was a big call, due to the additional costs of the Springfree. But having seen the quality of this trampoline and the built in safety features, no hard edges etc...this will be a Christmas present that will provide many years of "outdoor" fun for our kids. Its a bug investment, but one that will keep giving year after year.
Company Response
We are so excited for your family to get outside and be active on their new Springfree Trampoline ! -Springfree Team
12/19/2019 - NSW
A very organised sales and operations team delivered the right trampoline early and better still set up with no packaging left behind. Very slick service, very impressed.
Angie H - 12/12/2019
Fantastic product. Sturdy. Safe. The kids love it, and at night when they’re in bed, my husband and I sit on it with a coffee in the cool air to watch the stars. A great buy for everyone.
Company Response
WooHoo, we appreciate your leaving us such a lovely review : ) : So happy to hear you were able to take advantage of our promotional offer ! –Springfree Team
12/12/2019 - Western Australia
Love the Black Friday discount! So happy I chose to shop today. And it's an easy website to use. Everything is there at the click of your finger. Delivery was prompt and the delivery guy was friendly, professional and got the trampoline assembled in less than an hour, and cleaned up all the packaging, even the little bits of cardboard. Best of all, I don't have to feel like I'm going to be replacing the trampoline in a year, like the ones with springs (all five of them that I've had before). This thing is going to outlast its users.
Sarah - 11/13/2019
We love this trampoline. And we couldn't look past Springfree's recent offer to replace our old tired one, with disassembly and recycling of the old and assembly of the new included in the price. Thanks, Springfree, the new trampoline is getting a serious workout!!
Company Response
So happy to hear you were able to take advantage of our offer ! Happy jumping to you and your family! -Springfree Team
11/13/2019 - NSW
I can't fault Springfree. We were offered a great deal to replace our old trampoline, and after payment it was delivered and installed within three days. The guys who did the job were quick and very friendly. Amazing! Thank you, this was an excellent experience (not to mention that the trampoline is the kids' favourite thing!).
Tammy I - 11/02/2019
This is our second springfree trampoline. We love everything about the product. It is safe, durable, looks great and is loads of fun.
11/02/2019 - Victoria
Easy and quick!
Micahel - 10/23/2019
There are standard trampolines and then there are exceptional trampolines. Springfree is most definitely the latter. Watching the installer assemble this item gave me a better understanding as to why this product differs from the mainstream retail offering. Construction quality and performance make it easy to see why the Springfree name is so highly regarded.
10/23/2019 - Vic
Smooth transaction from enquiry and purchase through to delivery and installation. I highly recommend this brand.
Anonymous Customer - 10/16/2019
We had a springfree for ten years and we’re really happy with it but our boys had worn it out. We thought our kids were too old for a trampoline but when we asked them they were really keen for another. It’s been a few weeks and we’re so happy we invested in another springfree, they and their friends spend a lot of time on it and we know from experience it will last a long time.
Lou - 09/14/2019
So thrilled! Great service. The kids have been in there morning and night!!!
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