Springfreetrampoline.ca Reviews
About this CompanySpringfree Trampoline, the World's Safest Trampoline, provides the safest spring-less, enclosed backyard trampolines for kids of all ages!
Fifteen years. That’s how long it took Dr. Keith Alexander to invent the world’s safest trampoline. Through research and development, he reengineered its design to eliminate the impact points that are the cause of most trampoline injuries. His dedication and our belief that children deserve safe backyard play fuels our commitment to education and our passion for innovation and quality. Today, more than 20 years after the Springfree journey began, our mission remains the same. It is, quite simply, to change the definition of trampoline.
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4.8
Overall Star
Rating
About this Company
Springfree Trampoline, the World's Safest Trampoline, provides the safest spring-less, enclosed backyard trampolines for kids of all ages!
Fifteen years. That’s how long it took Dr. Keith Alexander to invent the world’s safest trampoline. Through research and development, he reengineered its design to eliminate the impact points that are the cause of most trampoline injuries. His dedication and our belief that children deserve safe backyard play fuels our commitment to education and our passion for innovation and quality. Today, more than 20 years after the Springfree journey began, our mission remains the same. It is, quite simply, to change the definition of trampoline.
Gabriel - 08/19/2019
Very nice build trampoline.
1 Company Review
08/19/2019 - ON
We ordered through the Springfree store in Markham, everything went smoothly. Thanks for Jordon's help.
Anonymous Customer - 08/19/2019
We have been throwing the idea to buy a trampoline for the longest time. And we are very happy that we bought it . Our boys cant get enough of it .
Rebecca O - 07/13/2019
Kids love it! Great product ❤️
07/13/2019 - BC
Super
Hockey M - 07/11/2019
Kids are having so much fun in their new trampoline! Thank you Springfree!
07/11/2019 - ON
We had some difficulty with the Chat feature, but other than that, so far so good! Trampoline arrived on time, assembly was quick, the kids were jumping within 20 minutes!
Laine P - 07/04/2019
Both my 5 year old and her friends, as well as my 15 year old and his friends are thrilled. Not to mention a father that’s been reliving his youth on it. . Safe and wonderfully fun. Worth every single penny
07/04/2019 - ON
We purchased online. Website easy to understand and follow. Stress free. Follow up for delivery was excellent and efficient. Delivery and set up execution was prompt, efficient and hassle free. ( we weren't home when it was delivered... came home to a wonderful surprise) Highly recommend. We researched for quite some time previous to purchase. Hands down Springfree is amazing on all counts. Our only regret was not purchasing the Sunshade- a smart investment .
Celyn M - 06/10/2019
The trampoline is great quality! We were looking for the safest trampoline and I think we found it. Everyone loves it!
06/10/2019 - AB
The website was easy to navigate. We had to call the customer service line with a simple question and we got right through and our agent was friendly and thorough. We appreciated the confirmation call and it was delivered right to our door, which is a first for us living out of town.
Edel F - 02/13/2019
After the first day of jumping we knew that we made the right choice investing in a Springfree Trampoline. We not only gave our kids a great activity we love it too! Exceptional service at the Issaquah store and set up could not have been easier!
02/13/2019 - WA
What a great product! The kids love jumping but love the basketball hoop a but more! The hours of games and physical activity that my boys have played on our 11x11 oval has been SO cool to watch!
AY - 02/13/2019
I can't say it is a good buy or deal because the trampolines are quite expensive, but my children have enjoyed playing on it.
02/13/2019 - WA
The salesperson was very knowledgeable and easy to work with, and the delivery happened promptly. The person setting it up was very quick about setting it up. My only concern is how the trampoline will wear as time goes on. For example, this year we have had quite a bit of snow in the PNW, so I hope the trampoline has no issues come Spring.
Anonymous Customer - 02/08/2019
My family and I love this trampoline. Very well-designed and my 10 year old has so much fun on it. The only thing stopping me from giving five stars is that I feel like the utility of the $100 anchoring kit was over sold to me at time of purchase. I really didn't need it for my application and when I inquired about returning it I was denied simply because I was outside of their return policy window. No questions were asked about condition of the merch or why I wanted to return it. Pretty inflexible.
CaptivaIslandGirl - 02/08/2019
We love our Springfree trampoline. Our kids (a fourteen year old boy and nine year old girl) use it regularly with their friends. It is much easier to get them to play outside, and they will stay out there for a long time. The kids also love the basketball hoop. This trampoline was more expensive, but it is also significantly safer. I find it was well worth the extra money.
Jay P - 01/29/2019
we bought from Spring Free of Allen,TX and had a great experience. The lady that helped me on the phone all the way through the installation was great. Also the trampoline is top notch. I've had 3 cheap trampolines from other department stores and this one is so much better in quality, bounce and safety. We love it.
Amy M - 01/29/2019
Not the cheapest trampoline out there, but I feel better knowing my kids are safer. Its fun for the kids and the adults.
Anonymous Customer - 01/14/2019
My kids love it and jump on it everyday that it's not raining!! They also just hang out on it like it's a playhouse :-) Absolutely no regrets, highly recommend!!
Giving P - 01/13/2019
My six year old and 3 year old kids love it and the best way to give parents a break! Super good quality and safe!
Angie - 01/09/2019
My daughters jump everyday and love
01/09/2019 - TX
Awesome!
East C - 01/09/2019
Kids love it. Wish it wouldn't rain so much.
S S - 01/09/2019
I cannot believe how amazing this thing is!! Those cheaper sports store models can’t hold a candle to the sturdiness of this unit. My entire family loves jumping on it. We figure only the kids would use it but we are drawn to it for hours a day. My older teen with autism is on it off and on daily. Customer service was great! Installers were great! Transaction was easy!
Chris - 01/08/2019
I purchased the 13 foot trampoline
01/08/2019 - NC
When our trampoline was delivered on Christmas Eve it wasn't completely setup. There was a leg bolt missing causing the trampoline to sag and not safe to use. I also found that the Tgoma wasn't installed and parts were missing. I sent a text back to the delivery tech informing him of that the same day. He never responded to my text. I also opened a support case (SC139109) as was never contacted. The day after Christmas I called the store and left a voicemail. I received a call back but was told the case was never sent to the local store. I initially got what felt like a bit of the run around from the store when I was told the missing bolt and Tgoma wouldn't be corrected until after all the other deliveries that day. This would have effectively made the trampoline unsuitable for use for two days. After stating this I was told that someone would be at my house within an hour. The techs didn't show up for another three hours and were still missing the parts for the Tgoma.
Happy K - 01/08/2019
This is a great trampoline that our kids absolutely love! It’s hours of entertainment in our backyard
01/08/2019 - NC
Great experience and great product
Amy C - 01/08/2019
So fun for the entire family!
01/08/2019 - WA
Ordering was easy and the sales rep was kind and super helpful. They guys who delivered and installed the trampoline were great as well.
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