Smilelove.com Reviews

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

3,073 Verified Customer Reviews

3,073 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.6

Overall Star
Rating

5 Shopper Approved - Review Star
2310
(75.2%)
4 Shopper Approved - Review Star
492
(16%)
3 Shopper Approved - Review Star
176
(5.7%)
2 Shopper Approved - Review Star
42
(1.4%)
1 Shopper Approved - Review Star
53
(1.7%)

Product Satisfaction
4.5
5 Shopper Approved - Review Star
600
4 Shopper Approved - Review Star
197
3 Shopper Approved - Review Star
78
2 Shopper Approved - Review Star
14
1 Shopper Approved - Review Star
20
Customer Service
4.3
5 Shopper Approved - Review Star
184
4 Shopper Approved - Review Star
56
3 Shopper Approved - Review Star
14
2 Shopper Approved - Review Star
13
1 Shopper Approved - Review Star
20
SHOW DETAILS

5-star reviews
2,250+

5-star reviews

Filter
T
Shopper Approved - Verified Customer TeVee W.
03/05/2018 , IL

Everything was made simple.
The Staff online support and phone support is amazing. Very rapid response and thorough when answering any questions you have!

Would Recommend
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Why Smilelove

The Price!

The Convenience!


F
Shopper Approved - Verified Customer Frankie W.
03/05/2018

I do not have enough information yet.

Would Recommend
3/5

A
Shopper Approved - Verified Customer Alyce H.
03/04/2018

The only thing I have done so far is the impression kit so I don't have much to comment on yet.

Would Recommend
5/5
Product Satisfaction
4/5
Price
4/5
Delivery
5/5

M
Shopper Approved - Verified Customer Marissa T.
03/04/2018 , PA

I am very confused about why I still am receiving emails about a delivery order received when all that was shipped to me was the impressions kit, and it was already returned.

Would Recommend
3/5
Product Satisfaction
3/5
Price
3/5
Customer Service
4/5
Delivery
3/5

D
Shopper Approved - Verified Customer Deanna M.
03/03/2018 , WA

"Shopping Experience" ok so far. The proof will be in the end result. Since I haven't started, their email asking for my opinion seems premature. Hope they let me give my opinion once the process is over.

Would Recommend
3/5
Product Satisfaction
3/5
Price
3/5
Customer Service
4/5
Delivery
4/5

Why Smilelove

Price. Willing to give me a discount when I asked since I didn't want the whitening gel. Were persistent telling me about specials until I made a decision. Other companies gave up emailing me.


E
Shopper Approved - Verified Customer Eric K.
03/03/2018 , FL

A better website would be beneficial. I wish you could track your progress on the website

Would Recommend
3/5
Product Satisfaction
3/5
Price
3/5
Delivery
3/5

P
Shopper Approved - Verified Customer Paul G.
03/02/2018 , FL

great and responsive customer service!

Would Recommend
5/5
Product Satisfaction
4/5
Price
5/5
Customer Service
4/5
Delivery
4/5

P
Shopper Approved - Verified Customer Pamela Z.
03/01/2018 , WI

I received my aligners last week. From my first contact with SmileLove everything went just as promised.
I had a few questions during the process, David and Spencer always responded promptly, even on weekends.
I love my aligners, great company to work with!

Would Recommend
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

Why Smilelove

I first tried another company...it was a nightmare, never got aligners, just a lot of lies. It took over a month after trying to get my money back to actually get it, I contacted SmileLove the next day and could not have made a better decision.


M
Shopper Approved - Verified Customer Marissa T.
03/01/2018 , PA

Just ordered the aligners

Would Recommend
5/5
Product Satisfaction
5/5
Price
3/5
Customer Service
5/5
Delivery
5/5

W
Shopper Approved - Verified Customer wayne W.
02/27/2018 , CA

All was as advertised.

Would Recommend
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Why Smilelove

Price and convenience


A
Shopper Approved - Verified Customer Angela R.
02/26/2018

Very knowledgeable fast and friendly online customer service

Would Recommend
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

L
Shopper Approved - Verified Customer Laurie F.
02/25/2018 , OH

I don't have a comment. I just got them and I will be wearing them for over a 1 1/2..I thought the average time was 6 months.my teeth are not even that bad.dissapointed

Would Recommend
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

Why Smilelove

Price


A
Shopper Approved - Verified Customer AMANDA B.
02/23/2018 , UT

So far it's been great!
Having measurements for the mouth molds would be nice. I couldn't decide if I was small or normal.

Would Recommend
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Why Smilelove

Prices


J
Shopper Approved - Verified Customer Jenny C.
02/23/2018

Thank you!

Would Recommend
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
4/5

Why Smilelove

Better reviews.


A
Shopper Approved - Verified Customer Alana H.
02/23/2018 , MN

My shopping experience with Smilelove was excellent start to finish. The online chat helped answer questions I had, and the customer service follow-ups through email and text message really exceeded my expectations. The team helped guide me through making accurate impressions and gave me a lot more confidence in the process. I have my aligners now and I have to say they really are excellent quality - truly clear and thin to make them less noticeable than others I have seen. I'm documenting my progress and treatment on my blog https://thirty-and-thriving.com

Would Recommend
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

Why Smilelove

There were a lot of negative reviews out there for other home-direct companies. I chose Smilelove because I wanted better customer service and a great product to straighten my teeth. I considered using Invisalign, but it was out of my budget and I also move around a lot, so I knew that would be a problem when trying to choose or change orthodontists Midway during treatment. Smilelove was the most affordable option and I knew moving during treatment wouldn't be a problem.


K
Shopper Approved - Verified Customer Katie C.
02/23/2018 , IA

My experience as been very positive.

Would Recommend
5/5
Product Satisfaction
4/5
Price
5/5
Delivery
4/5

Why Smilelove

Price


R
Shopper Approved - Verified Customer rob L.
02/23/2018 , NE

Thanks!

Would Recommend
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Why Smilelove

Price and name


P
Shopper Approved - Verified Customer Pamela Z.
02/23/2018

I just received my aligners. So far everything has been as promised,
I received my aligners 5 weeks to the day of placing order, which included receiving impression kit and sending back. Great Company!

Would Recommend
5/5

N
Shopper Approved - Verified Customer Nicole L.
02/22/2018 , VA

So good so far!

Would Recommend
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
2/5

Why Smilelove

Great product price!


K
Shopper Approved - Verified Customer Kelsie G.
02/22/2018

SO far so good, but my recommendations probably won't start moving until after using the product!!

Would Recommend
4/5

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