Protalus.com Reviews

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

112,447 Verified Customer Reviews

112,447 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
85K+
(76.4%)
4 Shopper Approved - Review Star
20K+
(18.1%)
3 Shopper Approved - Review Star
5068
(4.5%)
2 Shopper Approved - Review Star
576
(0.5%)
1 Shopper Approved - Review Star
525
(0.5%)

Customer Service
4.6
5 Shopper Approved - Review Star
1213
4 Shopper Approved - Review Star
136
3 Shopper Approved - Review Star
65
2 Shopper Approved - Review Star
31
1 Shopper Approved - Review Star
46
Product Satisfaction
4.3
5 Shopper Approved - Review Star
8872
4 Shopper Approved - Review Star
3399
3 Shopper Approved - Review Star
1570
2 Shopper Approved - Review Star
568
1 Shopper Approved - Review Star
580
Price Satisfaction
4.0
5 Shopper Approved - Review Star
6089
4 Shopper Approved - Review Star
4408
3 Shopper Approved - Review Star
3055
2 Shopper Approved - Review Star
861
1 Shopper Approved - Review Star
576
SHOW DETAILS

5-star reviews
85K+

5-star reviews

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B
Shopper Approved - Verified Customer Barbara C.
12/08/2018 , FL

Easy ordering

Product Satisfaction
5/5
Price
5/5

12/08/2018

Great inserts

Wonderful. My feet are so much better and a lot less expensive than getting inserts from a podiatrist.


H
Shopper Approved - Verified Customer Hope R.
12/08/2018 , PA

Had a little trouble with password

Product Satisfaction
5/5
Price
5/5
M 100 - Women's / w9.5
M 100 - Women's / w9.5
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12/08/2018

I am very pleased with the socks.


M
Shopper Approved - Verified Customer marylou A.
12/08/2018 , PA

easy fast and comfortable

Product Satisfaction
5/5
Price
5/5

12/08/2018

they are great comfortable and they are making my feet feel great


L
Shopper Approved - Verified Customer Linda
12/08/2018 , WA

I emailed 2 questions to Customer Service. Received answers w/in 24 hrs from Drew who included a recommendation for which Protalus insole would be beneficial for me.

Product Satisfaction
5/5
Price
3/5

12/08/2018

Both feet feel good using these insoles; so does ankle & knee. Gave them 4 rather than 5 stars since I would like to re-eval after 2 or 3 months.


G
Shopper Approved - Verified Customer Glenda R.
12/08/2018 , AL

Quick and easy. Affirm was a breeze and auto pay too!

Product Satisfaction
5/5
Price
5/5

12/08/2018

These are perfect. I've had no problems adjusting to wearing these right away. Looking forward to getting more. My knee and foot pain has all but disappeared.


R
Shopper Approved - Verified Customer Robert D.
12/08/2018

It was easier than most digital orders I've placed. I like how the discount was automatically applied and I didn't have to type in the secret code.

Product Satisfaction
5/5
Price
5/5

G
Shopper Approved - Verified Customer Gloria N.
12/08/2018

The price went down since my purchase. This did not please me.

Product Satisfaction
5/5
Price
2/5

Merchant Response

Protalus.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

K
Shopper Approved - Verified Customer Kellee K.
12/08/2018 , PA

So far so good. Hopefully they work!

Product Satisfaction
5/5
Price
4/5
M 100 - Women's / w5.5
M 100 - Women's / w5.5
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12/08/2018

Painful heel no more

Heel spur pain is minimal, & some days non-existent!


S
Shopper Approved - Verified Customer Shelly K.
12/08/2018 , OH

Simple and clear instructions- anxious to see if these improve diabetic tired legs and lower back aches (Lordosis)

Product Satisfaction
5/5
Price
5/5

12/08/2018

Fits my Sketchers really well but not my other shoes.


D
Shopper Approved - Verified Customer David G.
12/08/2018 , VA

Great product for a reasonable price!

Product Satisfaction
4/5
Price
4/5

12/08/2018

Good deal, good quality

I like protalus a lot. The inserts feel more solid and high quality than the $400+ custom inserts my podiatrist had me order. The only negative I have is that I have very high arches and I feel like the protalus inserts just barely support them, it would be nice to have more solid support for my arches.


D
Shopper Approved - Verified Customer D R.
12/07/2018

First attempts @ finding product I needed via the link from the email were difficult; I had to consult a representative.( who helped me).

Product Satisfaction
4/5
Price
4/5

12/07/2018

12/07/2018

Convention floor first aid!

I bought them as a gift for my son who was heading to a convention—where he’d be on his feet 12 or more hrs a day. He said they were helpful.


J
Shopper Approved - Verified Customer Judi P.
12/07/2018

Can most definitely the difference in these with my neuropathy

Product Satisfaction
5/5
Price
5/5

12/07/2018

Exactly what my feet needed!


T
Shopper Approved - Verified Customer Tamara C.
12/07/2018 , NC

So far, so good!!

Product Satisfaction
5/5
Price
5/5

12/07/2018

These are awesome! The only problem is even though I wear an 8, i should have gotten them either a 1/2 size or full size down. They only fit in 2 of my shoes.


J
Shopper Approved - Verified Customer Julie D.
12/07/2018 , TX

easy to purchase and quick delivery...really helped my feet since I have circulation problems and now my legs don't swell as badly as they used to.

Product Satisfaction
4/5
Price
3/5

S
Shopper Approved - Verified Customer Sheryl A.
12/07/2018 , WA

The site was very easy to navigate through. For me that was great, I m not too experienced at on-line shopping.

Product Satisfaction
4/5
Price
4/5

12/07/2018

no comments yet


G
Shopper Approved - Verified Customer Gerald S.
12/07/2018 , OR

Best shoes I've had in a long time.

Product Satisfaction
5/5
Price
5/5

C
Shopper Approved - Verified Customer carole P.
12/07/2018 , AZ

returned them

Product Satisfaction
1/5
Price
1/5

Merchant Response

Protalus.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

12/07/2018

I received them but had to return them...My one foot is in a degenerative state and I have many spurs and large in heel, so they just didn't work for me. Plz let me know when you credit my account...Thank You


U
Shopper Approved - Verified Customer Unwilling T.
12/07/2018 , PA

The cost is simply exorbinant and then the instructions indicate you should be replacing them every 6 months?! Part of me is almost glad they didn't work out for us because we never could have afforded to keep getting them!

Product Satisfaction
1/5
Price
1/5
M 75 - Women's / w7.5-8
M 75 - Women's / w7.5-8
Read more reviews about this product

12/07/2018

Too thick

Way too thick/my foot no longer fits inside my shoe!

M 75 - Men's / 10-10.5
M 75 - Men's / 10-10.5
Read more reviews about this product

12/07/2018

Not for me

Caused rash/athletes-foot type reaction on bottom of foot where insoles set! That being said, as far as leg/joint/back pain goes, there was a true noticeable improvement- too bad they made the skin on the bottom of my feet chunk off and leave raw open sores!

T 75 - Women's / w7.5-8
T 75 - Women's / w7.5-8
Read more reviews about this product

12/07/2018

Too thick

Way too thick/my foot no longer fits inside my shoe!


S
Shopper Approved - Verified Customer Sarah W.
12/07/2018 , IN

Fast shipping & happy with the product so far!

Product Satisfaction
5/5
Price
5/5
M 100 - Women's / w9.5
M 100 - Women's / w9.5
Read more reviews about this product

12/07/2018

Great product & price

I purchased these to replace my orthotic inserts they made me in 2012 after having surgery for Plantar Fasciitis & torn Achilles!..So far, they’re working great!


R
Shopper Approved - Verified Customer Ray H.
12/07/2018 , CT

Expensive but I feel they are worth the price.

Product Satisfaction
5/5
Price
3/5

12/07/2018

Love them!


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