Protalus.com Reviews

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359 Product Ratings and Reviews

4.2

Overall Star
Rating

5 Shopper Approved - Review Star
202
(56%)
4 Shopper Approved - Review Star
73
(20%)
3 Shopper Approved - Review Star
41
(11%)
2 Shopper Approved - Review Star
22
(6%)
1 Shopper Approved - Review Star
21
(6%)
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M 100
Shopper Approved - Verified Customer
M 100
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Barbara C - 12/08/2018

Great inserts

Wonderful. My feet are so much better and a lot less expensive than getting inserts from a podiatrist.

Barbara C

12/08/2018 - FL

Easy ordering


M 100
Shopper Approved - Verified Customer
M 100
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Linda - 12/08/2018

Both feet feel good using these insoles; so does ankle & knee. Gave them 4 rather than 5 stars since I would like to re-eval after 2 or 3 months.

Linda

12/08/2018 - WA

I emailed 2 questions to Customer Service. Received answers w/in 24 hrs from Drew who included a recommendation for which Protalus insole would be beneficial for me.


M 100
Shopper Approved - Verified Customer
M 100
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Cakelady65 - 12/06/2018

I was skeptical, but they help a lot!

Cakelady65

12/06/2018 - IL

It was fine


M 100
Shopper Approved - Verified Customer
M 100
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Michael D - 12/06/2018

Haven’t worn it often enough to leave feedback.

Michael D

12/06/2018

Haven't worn often enough to say more.


M 100
Shopper Approved - Verified Customer
M 100
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Kimberly W - 12/03/2018

Uncomfortable

When I wear these my feet and legs really hurt.

Merchant Response

Protalus.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
Kimberly W

12/03/2018 - AR

I received the product in a very short time. I was hoping the product was going to be more comfortable than what it was. I broke in the insoles like they stated to. Very uncomfortable.


M 100
Shopper Approved - Verified Customer
M 100
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Wendy F - 12/02/2018

Good product

I'm on my feet most of the day & this product helps my feet. I don't like the fact they make my favorite shoes too tight. I'll have to use a different product for those shoes.


M 100
Shopper Approved - Verified Customer
M 100
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Heather L - 12/01/2018

No regrets on my purchase

My feet feel more stable in my shoes. I think they have helped lessen my neuropathy foot pain as well. So far I don't regret buying them.

Heather L

12/01/2018 - OR

I feel like my feet are more stable in my shoes and I believe they've helped reduce my neuropathy foot pain. I'm happy with my purchase and see myself buying another pair. I just wish they were half the price.


M 100
Shopper Approved - Verified Customer
M 100
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Tanya L - 11/28/2018

Great product. Your feet will thank you!

I bought enough for all my shoes after trying one pair. I recently had plantar fasciitis surgery and wanted something to prevent further incidents and make my feet feel better while walking on concrete in steel toe footwear for 10 hours a day. They are so great I got them for my sneakers and hiking boots too! Definitely recommend.

Tanya L

11/28/2018 - CT

If the insoles are as good as the shopping experience I will be ecstatic.


M 100
Shopper Approved - Verified Customer
M 100
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Susanne P - 11/28/2018

Needed Help, Thanks Protalus!

The protalus insert is working for me. I have a birth defect that affects my entire spine and wearing shoes can be very hard. But these slip in my shoes and help give me the support I need

Susanne P

11/28/2018 - OR

It was easy, fast and satisfactory!


M 100
Shopper Approved - Verified Customer
M 100
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Karen O - 11/28/2018

Not for me.

Couldn't get the insert to fit inside my shoe. The front of my shoes are to pointed for the insert.

Karen O

11/28/2018 - PA

Customer service with wonderful and no hassle return. The product just did not work for me.


M 100
Shopper Approved - Verified Customer
M 100
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Sharon I - 11/27/2018

Customer Service was excellent. I had to return the item because it exacerbated my diabetic neuropathy in my feet and could not tolerate wearing them and they took up a lot of my shoe to the point I had a hard time getting my foot in my shoe. They sent a size 8 insole and I wear 9 wide and it took up the entire shoe.

Sharon I

11/27/2018 - MO

It was great they offered a payment plan but I was not able to use them so the payment plan was canceled. Customer Service was excellent.


M 100
Shopper Approved - Verified Customer
M 100
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Karla R - 11/27/2018

I believe I must have ordered the wrong style because they do not fit in my shoes.

Karla R

11/27/2018 - IN

Very quick and easy. My order was filled quickly and I received it before the projected time on the website.


M 100
Shopper Approved - Verified Customer
M 100
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Marjorie H - 11/27/2018

My daughter is a veterinarian and is on her feet for 12-14 hours, or more, a day. She loves these insoles and says her legs feel a lot less tired.

Marjorie H

11/27/2018 - TX

The entire process was quick and easy.


M 100
Shopper Approved - Verified Customer
M 100
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Julie B - 11/27/2018

I followed the directions as far as sizing goes, but when I put in shoe it was big. Then, my foot didn’t want to go into it until I spread out the shoe laces a lot. It made me look like I had huge fat feet, when they are actually narrow and slender. Kind of weird. But, after I wore them for a few days my feet did feel better.

Julie B

11/27/2018

So far they make my feet feel better. I wish they were a bit more narrow. They are fairly expensive compared to others that work about the same but I won't mention names.


M 100
Shopper Approved - Verified Customer
M 100
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Stacey L - 11/25/2018

They make my heels too high in my sneakers. Don’t fit I well in any of my sneakers. Take up too much space. My feet are large not necessarily Protalus issue. Just not good for me.

Merchant Response

Protalus.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
Stacey L

11/25/2018

Just not the right fit for me


M 100
Shopper Approved - Verified Customer
M 100
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Lyndelle T - 11/24/2018

This product has helped relieve my foot pai.

Lyndelle T

11/24/2018

Ll


M 100
Shopper Approved - Verified Customer
M 100
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Susan R - 11/24/2018

My feet thank you for the comfort you provide.

My Protalus insoles have kept me poison free, even after being on my feet for 12 hours straight. Amazing buy!

Susan R

11/24/2018 - MI

These insoles are the greatest find on the internet shopping experience. Much better than the prescription insoles my podiatrist sold to me. I'm a customer for life!


M 100
Shopper Approved - Verified Customer
M 100
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Diana C - 11/23/2018

I love them

Diana C

11/23/2018

Appreciate the gift card. I love th insoles. My feet feel much better.


M 100
Shopper Approved - Verified Customer
M 100
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Patricia N - 11/23/2018

I put these in my work shoes and had no pain after working 12 hour shifts on my feet

Patricia N

11/23/2018 - ID

The orthotics are a bit expensive so will need to wait to purchase more for my other shoes


M 100
Shopper Approved - Verified Customer
M 100
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DIANA C - 11/21/2018

I love them

DIANA C

11/21/2018 - CO

They work well.


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