PC eSupport Inc. is a US based company established in 2003 that provides national on-site and remote support to both commercial and residential clients in the United States & Canada, along with remote support in the United Kingdom. We are able to repair 99% of the computers we service, and under our Money Back Guarantee for online repairs there is no charge if the problem is not resolved. Customers have the option of either remote repair over the Internet or having a technician dispatched to their location. The majority of our calls consist of Virus & Spyware related issues and we have a specialized technical team for this category. Our number one goal is customer satisfaction, and we strive to make each and every call exceptional.

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

821 Verified Customer Reviews

821 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
646
(78.7%)
4 Shopper Approved - Review Star
135
(16.4%)
3 Shopper Approved - Review Star
37
(4.5%)
2 Shopper Approved - Review Star
2
(0.2%)
1 Shopper Approved - Review Star
1
(0.1%)

Customer Service
4.8
5 Shopper Approved - Review Star
31
4 Shopper Approved - Review Star
7
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Price Satisfaction
4.4
5 Shopper Approved - Review Star
112
4 Shopper Approved - Review Star
57
3 Shopper Approved - Review Star
25
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
1
SHOW DETAILS

5-star reviews
500+

5-star reviews

6 years collecting reviews

About this Company

PC eSupport Inc. is a US based company established in 2003 that provides national on-site and remote support to both commercial and residential clients in the United States & Canada, along with remote support in the United Kingdom. We are able to repair 99% of the computers we service, and under our Money Back Guarantee for online repairs there is no charge if the problem is not resolved. Customers have the option of either remote repair over the Internet or having a technician dispatched to their location. The majority of our calls consist of Virus & Spyware related issues and we have a specialized technical team for this category. Our number one goal is customer satisfaction, and we strive to make each and every call exceptional.

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A
Shopper Approved - Verified Customer Anthony C.
08/23/2018

GREAT SO FAR


R
Shopper Approved - Verified Customer Richard B.
08/02/2018 , OK

so far so good we will see.

Price
5/5

G
Shopper Approved - Verified Customer Gail M.
07/15/2018

Easy


S
Shopper Approved - Verified Customer Steven N.
07/05/2018

so far, so good


H
Shopper Approved - Verified Customer HR
07/03/2018 , PA

Excellent service. Very patient and walked me through everything. Fixed everything that I needed.

Price
5/5

D
Shopper Approved - Verified Customer Dan Z.
07/01/2018

i will wait for the follow up call 5 to 10 min

Price
4/5

A
Shopper Approved - Verified Customer Anonymous Customer
06/17/2018 , SC

Great diagnostic service, sadly the problem was fatal :(

Price
4/5

R
Shopper Approved - Verified Customer Richard C.
06/16/2018

so far so good


J
Shopper Approved - Verified Customer Jeannie G.
06/13/2018

When I was on the phone with the person in NY the call cut out several times. It seemed there were some communication issues as it took several phone calls to get a tech to my house. The tech got everything running in about 90 minutes.

Price
2/5

J
Shopper Approved - Verified Customer Jerome C.
04/06/2018 , SC

quick

Price
5/5

J
Shopper Approved - Verified Customer Joseph P.
03/28/2018

My computer is working fine now. The tech did a good job.

Price
5/5

D
Shopper Approved - Verified Customer David T.
03/20/2018 , TX

Been struggling with this issue for a couple of weeks. Thanks for fixing it in one night! Will definitely recommend y'all. Thanks Ryan!

Update ... have already recommended your services.

D

Price
5/5

M
Shopper Approved - Verified Customer Michael U.
03/07/2018 , OR

Techs and administrative personnel all friendly and clear spoken. End of the day, they fixed the problem

Price
4/5

G
Shopper Approved - Verified Customer Glenna S.
02/22/2018 , MD

Satisfied.

Price
3/5

R
Shopper Approved - Verified Customer Ronald E.
02/22/2018 , MO

Ryan helped a great deal with quick action, explanations and suggestions

Price
3/5

B
Shopper Approved - Verified Customer Billy T.
02/02/2018

ok so far


M
Shopper Approved - Verified Customer Maxie H.
01/25/2018 , NC

Pretty effective service

Price
4/5

P
Shopper Approved - Verified Customer Patricia A.
01/22/2018

Order creation was quick and easy.


G
Shopper Approved - Verified Customer Gary E.
01/19/2018

i had a bad malware and had to delete it with malware bites. can you tell m e why. and the malware bites was free

Price
5/5

B
Shopper Approved - Verified Customer Bob D.
01/16/2018

No hold time.


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