thegardengates.com Reviews

About this Company

 

Our Story

The Garden Gates offers the best in home and garden products -  fountains, statues, pottery, benches, candles, outdoor furniture, indoor living items, bird baths, gifts and more.  Our products are a collection of French Country and Shabby Chic to match today's perfect home. Through the philosophies of building a better box, attracting and retaining talented and dedicated individuals, and creating the perfect demand for our customers, The Garden Gates exemplifies how inspiration can come alive.

It all started in 1984 or so, Chad Harris became fascinated with gardens. He was living on an island that had a beautiful, glass English greenhouse.  During the summer months, he would plant different seedlings from the grounds. and watch than ever so carefully grow.  As luck would have it, most would die.  But once in a while, he would hit the jackpot with some type of green plant.  Later in life, his mother would tell the same story to friends and, lo and behold, these green plants were really just common weeds from the garden.  

On his 11th birthday, it all came to him; he could make money the old fashioned way, mowing neighborhood lawns.  During these early years, he became inspired by flowering gardens and the changes they encountered.  Years later, his love-- or fascination--with gardening became alive.  He found himself dreaming of a place for everyone to enjoy.  This became reality when The Garden Gate open a retail store in Metairie, LA.  

The Garden Gate retail store opened in 1990 with Co-Founders Chad Everett Harris and Jacqueline Elizabeth 'Beth' Kendall-Harris. The husband-and-wife team sought to start a retail operation that complemented both Chad's gardening and landscape design acumen and Beth's eye for style and design. Beth played an instrumental role in product development, interior design and the fine-tuning the core principles of The Garden Gates lifestyle, while Chad was the brains behind the creativity of the brand, marketing, and technology of the business.

Over the years, The Garden Gate was a destination in the Old Metairie neighborhood located in the Southern Louisiana.  During 2015, the Harris' met an impasse with their landlord and were unable to negotiate the continued property lease.  This resulted in the retail store closing and it was heartbreaking for everyone, our family, our staff, and our community.  

In the summer of 2015, after their parents closed the retail store, Aiden and Ashton Harris, took their parents' entrepreneurship lead and launched a brand new fully functional online destination featuring the best in Home & Garden decor. TheGardenGates.com has a team of landscape architects, designers, and lifestyle enthusiast that assist customers nationwide.

The history of The Garden Gates is being written as we speak; it’s constant re-evaluation and brainstorming, we try every day to make The Garden Gates better. It is not enough for us just to be good at what we do or even the best at what we do. It’s about doing things so out of the ordinary that remarkable results are created.  The success in The Garden Gates resonates in the ingredients of the best team, outstanding products and a community that supports the efforts, our opportunities are endless.

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

1,328 Verified Customer Reviews

1,328 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
1147
(86.4%)
4 Shopper Approved - Review Star
126
(9.5%)
3 Shopper Approved - Review Star
26
(2%)
2 Shopper Approved - Review Star
4
(0.3%)
1 Shopper Approved - Review Star
25
(1.9%)

Would Buy Again
4.8
5 Shopper Approved - Review Star
1152
4 Shopper Approved - Review Star
124
3 Shopper Approved - Review Star
23
2 Shopper Approved - Review Star
5
1 Shopper Approved - Review Star
24
Would Recommend
4.8
5 Shopper Approved - Review Star
1142
4 Shopper Approved - Review Star
130
3 Shopper Approved - Review Star
28
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
25
Product Satisfaction
4.7
5 Shopper Approved - Review Star
157
4 Shopper Approved - Review Star
21
3 Shopper Approved - Review Star
6
2 Shopper Approved - Review Star
4
1 Shopper Approved - Review Star
3
Delivery Time
4.6
5 Shopper Approved - Review Star
156
4 Shopper Approved - Review Star
16
3 Shopper Approved - Review Star
9
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
7
Price Satisfaction
4.5
5 Shopper Approved - Review Star
129
4 Shopper Approved - Review Star
35
3 Shopper Approved - Review Star
23
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
1
Customer Service
4.0
5 Shopper Approved - Review Star
9
4 Shopper Approved - Review Star
3
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
1
SHOW DETAILS

5-star reviews
1,000+

5-star reviews

5 years collecting reviews

About this Company

 

Our Story

The Garden Gates offers the best in home and garden products -  fountains, statues, pottery, benches, candles, outdoor furniture, indoor living items, bird baths, gifts and more.  Our products are a collection of French Country and Shabby Chic to match today's perfect home. Through the philosophies of building a better box, attracting and retaining talented and dedicated individuals, and creating the perfect demand for our customers, The Garden Gates exemplifies how inspiration can come alive.

It all started in 1984 or so, Chad Harris became fascinated with gardens. He was living on an island that had a beautiful, glass English greenhouse.  During the summer months, he would plant different seedlings from the grounds. and watch than ever so carefully grow.  As luck would have it, most would die.  But once in a while, he would hit the jackpot with some type of green plant.  Later in life, his mother would tell the same story to friends and, lo and behold, these green plants were really just common weeds from the garden.  

On his 11th birthday, it all came to him; he could make money the old fashioned way, mowing neighborhood lawns.  During these early years, he became inspired by flowering gardens and the changes they encountered.  Years later, his love-- or fascination--with gardening became alive.  He found himself dreaming of a place for everyone to enjoy.  This became reality when The Garden Gate open a retail store in Metairie, LA.  

The Garden Gate retail store opened in 1990 with Co-Founders Chad Everett Harris and Jacqueline Elizabeth 'Beth' Kendall-Harris. The husband-and-wife team sought to start a retail operation that complemented both Chad's gardening and landscape design acumen and Beth's eye for style and design. Beth played an instrumental role in product development, interior design and the fine-tuning the core principles of The Garden Gates lifestyle, while Chad was the brains behind the creativity of the brand, marketing, and technology of the business.

Over the years, The Garden Gate was a destination in the Old Metairie neighborhood located in the Southern Louisiana.  During 2015, the Harris' met an impasse with their landlord and were unable to negotiate the continued property lease.  This resulted in the retail store closing and it was heartbreaking for everyone, our family, our staff, and our community.  

In the summer of 2015, after their parents closed the retail store, Aiden and Ashton Harris, took their parents' entrepreneurship lead and launched a brand new fully functional online destination featuring the best in Home & Garden decor. TheGardenGates.com has a team of landscape architects, designers, and lifestyle enthusiast that assist customers nationwide.

The history of The Garden Gates is being written as we speak; it’s constant re-evaluation and brainstorming, we try every day to make The Garden Gates better. It is not enough for us just to be good at what we do or even the best at what we do. It’s about doing things so out of the ordinary that remarkable results are created.  The success in The Garden Gates resonates in the ingredients of the best team, outstanding products and a community that supports the efforts, our opportunities are endless.

Filter
B
Shopper Approved - Verified Customer Bridget G.
01/10/2018

The customer service department was VERY helpful!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

A
Shopper Approved - Verified Customer ana B.
01/09/2018

I would to immediately be informed about the shipping time??? There is no indication that the items are in stock and ready to ship??? No fast shipping option, 2 day, overnight, etc.

Would Recommend
3/5
Would Buy Again
3/5

F
Shopper Approved - Verified Customer Felipe G.
01/05/2018 , LA

Good

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

L
Shopper Approved - Verified Customer Larkin
01/04/2018 , TX

Easy!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

K
Shopper Approved - Verified Customer Kathleen M.
01/04/2018 , CA

Absolutely love our fountain. It is just as pictured and the delivery was excellent. Arrived as scheduled. Will order from Garden Gates again!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

D
Shopper Approved - Verified Customer Debbie F.
01/03/2018 , CA

Thanks to Chuck in Customer Service for his assistance.

Would Recommend
5/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
5/5
Delivery
4/5

Y
Shopper Approved - Verified Customer Yoni S.
01/02/2018

Have Not received order, so Can Not fully answer your question!

Would Recommend
5/5
Would Buy Again
5/5

K
Shopper Approved - Verified Customer Kathie C.
12/31/2017 , LA

Always been happy with my experience in purchasing my Christmas tree from you. Your delivery people went out of their way to make sure we were satisfied.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
3/5
Delivery
5/5

J
Shopper Approved - Verified Customer Jeannie H.
12/31/2017 , LA

Excellent

Would Recommend
5/5
Would Buy Again
3/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

A
Shopper Approved - Verified Customer Marty D’Aunoy
12/30/2017

Great and easy experience!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

M
Shopper Approved - Verified Customer Mary G.
12/30/2017

So far easy loved discount coupon and fee ship

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
12/30/2017

I didn’t receive product yet, but so far it’s good.

Would Recommend
4/5
Would Buy Again
4/5

M
Shopper Approved - Verified Customer Martin R.
12/25/2017 , LA

Easy, of value, helpful delivery team

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

J
Shopper Approved - Verified Customer Jeanne G.
12/22/2017 , LA

My tree was half dead. I️ sent a picture of it on Facebook messenger to garden gate but got no response

Would Recommend
3/5
Would Buy Again
2/5
Product Satisfaction
1/5
Price
3/5
Delivery
5/5

S
Shopper Approved - Verified Customer Suzanne W.
12/22/2017 , SC

Enjoyed viewing your products - hope to shop in the future--I am very pleased with my purchase and will in the future look forward to shopping on your website --

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

R
Shopper Approved - Verified Customer Rebecca H.
12/21/2017 , LA

The tree we received is absolutely beautiful. But I just wish it hadn't dried out so fast. It's not taking water& dropping tons of needles, branches starting to droop. Delivery men were exceptional & did a great job.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

W
Shopper Approved - Verified Customer Winifred
12/21/2017

Unfortunately my initial order failed to arrive. Customer service was notified and a new wreath was shipped. If it wasn't for that, I would have gladly awarded 5 stars. The product itself is gorgeous!

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
5/5
Price
5/5
Delivery
1/5

E
Shopper Approved - Verified Customer erin
12/21/2017

I was Impressed that when I had an issue with my tree with lights days after it was delivered, Garden Gates sent someone right over to fix them and we happy to do it!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

L
Shopper Approved - Verified Customer Leslie
12/21/2017

VERY easy

Would Recommend
5/5
Would Buy Again
5/5

B
Shopper Approved - Verified Customer Bridget
12/21/2017

Great company with great service!

Would Recommend
5/5
Would Buy Again
5/5

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