thegardengates.com Reviews

About this Company

 

Our Story

The Garden Gates offers the best in home and garden products -  fountains, statues, pottery, benches, candles, outdoor furniture, indoor living items, bird baths, gifts and more.  Our products are a collection of French Country and Shabby Chic to match today's perfect home. Through the philosophies of building a better box, attracting and retaining talented and dedicated individuals, and creating the perfect demand for our customers, The Garden Gates exemplifies how inspiration can come alive.

It all started in 1984 or so, Chad Harris became fascinated with gardens. He was living on an island that had a beautiful, glass English greenhouse.  During the summer months, he would plant different seedlings from the grounds. and watch than ever so carefully grow.  As luck would have it, most would die.  But once in a while, he would hit the jackpot with some type of green plant.  Later in life, his mother would tell the same story to friends and, lo and behold, these green plants were really just common weeds from the garden.  

On his 11th birthday, it all came to him; he could make money the old fashioned way, mowing neighborhood lawns.  During these early years, he became inspired by flowering gardens and the changes they encountered.  Years later, his love-- or fascination--with gardening became alive.  He found himself dreaming of a place for everyone to enjoy.  This became reality when The Garden Gate open a retail store in Metairie, LA.  

The Garden Gate retail store opened in 1990 with Co-Founders Chad Everett Harris and Jacqueline Elizabeth 'Beth' Kendall-Harris. The husband-and-wife team sought to start a retail operation that complemented both Chad's gardening and landscape design acumen and Beth's eye for style and design. Beth played an instrumental role in product development, interior design and the fine-tuning the core principles of The Garden Gates lifestyle, while Chad was the brains behind the creativity of the brand, marketing, and technology of the business.

Over the years, The Garden Gate was a destination in the Old Metairie neighborhood located in the Southern Louisiana.  During 2015, the Harris' met an impasse with their landlord and were unable to negotiate the continued property lease.  This resulted in the retail store closing and it was heartbreaking for everyone, our family, our staff, and our community.  

In the summer of 2015, after their parents closed the retail store, Aiden and Ashton Harris, took their parents' entrepreneurship lead and launched a brand new fully functional online destination featuring the best in Home & Garden decor. TheGardenGates.com has a team of landscape architects, designers, and lifestyle enthusiast that assist customers nationwide.

The history of The Garden Gates is being written as we speak; it’s constant re-evaluation and brainstorming, we try every day to make The Garden Gates better. It is not enough for us just to be good at what we do or even the best at what we do. It’s about doing things so out of the ordinary that remarkable results are created.  The success in The Garden Gates resonates in the ingredients of the best team, outstanding products and a community that supports the efforts, our opportunities are endless.

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

1,328 Verified Customer Reviews

1,328 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
1147
(86.4%)
4 Shopper Approved - Review Star
126
(9.5%)
3 Shopper Approved - Review Star
26
(2%)
2 Shopper Approved - Review Star
4
(0.3%)
1 Shopper Approved - Review Star
25
(1.9%)

Would Buy Again
4.8
5 Shopper Approved - Review Star
1152
4 Shopper Approved - Review Star
124
3 Shopper Approved - Review Star
23
2 Shopper Approved - Review Star
5
1 Shopper Approved - Review Star
24
Would Recommend
4.8
5 Shopper Approved - Review Star
1142
4 Shopper Approved - Review Star
130
3 Shopper Approved - Review Star
28
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
25
Product Satisfaction
4.7
5 Shopper Approved - Review Star
157
4 Shopper Approved - Review Star
21
3 Shopper Approved - Review Star
6
2 Shopper Approved - Review Star
4
1 Shopper Approved - Review Star
3
Delivery Time
4.6
5 Shopper Approved - Review Star
156
4 Shopper Approved - Review Star
16
3 Shopper Approved - Review Star
9
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
7
Price Satisfaction
4.5
5 Shopper Approved - Review Star
129
4 Shopper Approved - Review Star
35
3 Shopper Approved - Review Star
23
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
1
Customer Service
4.0
5 Shopper Approved - Review Star
9
4 Shopper Approved - Review Star
3
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
1
SHOW DETAILS

5-star reviews
1,000+

5-star reviews

5 years collecting reviews

About this Company

 

Our Story

The Garden Gates offers the best in home and garden products -  fountains, statues, pottery, benches, candles, outdoor furniture, indoor living items, bird baths, gifts and more.  Our products are a collection of French Country and Shabby Chic to match today's perfect home. Through the philosophies of building a better box, attracting and retaining talented and dedicated individuals, and creating the perfect demand for our customers, The Garden Gates exemplifies how inspiration can come alive.

It all started in 1984 or so, Chad Harris became fascinated with gardens. He was living on an island that had a beautiful, glass English greenhouse.  During the summer months, he would plant different seedlings from the grounds. and watch than ever so carefully grow.  As luck would have it, most would die.  But once in a while, he would hit the jackpot with some type of green plant.  Later in life, his mother would tell the same story to friends and, lo and behold, these green plants were really just common weeds from the garden.  

On his 11th birthday, it all came to him; he could make money the old fashioned way, mowing neighborhood lawns.  During these early years, he became inspired by flowering gardens and the changes they encountered.  Years later, his love-- or fascination--with gardening became alive.  He found himself dreaming of a place for everyone to enjoy.  This became reality when The Garden Gate open a retail store in Metairie, LA.  

The Garden Gate retail store opened in 1990 with Co-Founders Chad Everett Harris and Jacqueline Elizabeth 'Beth' Kendall-Harris. The husband-and-wife team sought to start a retail operation that complemented both Chad's gardening and landscape design acumen and Beth's eye for style and design. Beth played an instrumental role in product development, interior design and the fine-tuning the core principles of The Garden Gates lifestyle, while Chad was the brains behind the creativity of the brand, marketing, and technology of the business.

Over the years, The Garden Gate was a destination in the Old Metairie neighborhood located in the Southern Louisiana.  During 2015, the Harris' met an impasse with their landlord and were unable to negotiate the continued property lease.  This resulted in the retail store closing and it was heartbreaking for everyone, our family, our staff, and our community.  

In the summer of 2015, after their parents closed the retail store, Aiden and Ashton Harris, took their parents' entrepreneurship lead and launched a brand new fully functional online destination featuring the best in Home & Garden decor. TheGardenGates.com has a team of landscape architects, designers, and lifestyle enthusiast that assist customers nationwide.

The history of The Garden Gates is being written as we speak; it’s constant re-evaluation and brainstorming, we try every day to make The Garden Gates better. It is not enough for us just to be good at what we do or even the best at what we do. It’s about doing things so out of the ordinary that remarkable results are created.  The success in The Garden Gates resonates in the ingredients of the best team, outstanding products and a community that supports the efforts, our opportunities are endless.

Filter
N
Shopper Approved - Verified Customer Nancy C.
12/20/2017

I ordered the garland for my mantle. It was ok but kind of shabby looking and not very fragrant.

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
3/5
Price
4/5
Delivery
4/5

A
Shopper Approved - Verified Customer Anonymous Customer
12/20/2017 , LA

You guys are AWESOME!!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

A
Shopper Approved - Verified Customer Alexis T.
12/18/2017 , LA

We were very pleased with the quality of the product.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

M
Shopper Approved - Verified Customer Mary D.
12/18/2017

Did not accept my Home Address, had to send to sons residence; might shot gun christmas surprise

Would Recommend
1/5
Would Buy Again
1/5

Company Response

Hello Mary, 

Sorry that the PO Box shipping address doesn't work with our FedEx deliveries.  I wish we didn't have to struggle with that but FedEx won't deliver to those addresses.  

Thanks, 

Sara 

L
Shopper Approved - Verified Customer linda S.
12/17/2017

Very nice items.

Would Recommend
5/5
Would Buy Again
5/5

R
Shopper Approved - Verified Customer Russell B.
12/16/2017 , LA

By far the worst experience in six years of ordering our tree from The Garden Gates. The tree did NOT arrive on the day it was originally scheduled. Calls and emails were not returned timely; if at all. And to add insult to injury, we ordered a "slim" tree and the tree that was finally delivered was huge.

Would Recommend
1/5
Would Buy Again
2/5
Product Satisfaction
1/5
Price
2/5
Delivery
1/5

K
Shopper Approved - Verified Customer Katherine B.
12/16/2017

Lovely!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

S
Shopper Approved - Verified Customer Susan B.
12/15/2017

photos not consistent with product only finish. Reduces customer confidence that the correct item will be shipped

Would Recommend
3/5
Would Buy Again
5/5

H
Shopper Approved - Verified Customer Howard G.
12/13/2017 , LA

Quality product

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

S
Shopper Approved - Verified Customer Stephen W.
12/12/2017 , DE

After receiving the incorrect size fountain cover, customer service responded quickly and satisfactorily by resending the correct size.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

H
Shopper Approved - Verified Customer Heather G.
12/12/2017

No option to have this order packaged as a gift!
contact me.

Would Recommend
5/5
Would Buy Again
4/5

T
Shopper Approved - Verified Customer Teresa H.
12/09/2017

Have not receive my item and have sent two inquiries for status that have not been responded to

Would Recommend
1/5
Would Buy Again
1/5

M
Shopper Approved - Verified Customer MICHAEL J.
12/08/2017

everything was fine

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

J
Shopper Approved - Verified Customer Jane C.
12/07/2017

Again, it is a pleasure doing business with your business. And our tree is beautiful!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

M
Shopper Approved - Verified Customer Monique C.
12/07/2017

Ashley was a pleasure to deal with. She found out all I needed to know for my customer. Thank you.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

K
Shopper Approved - Verified Customer Kelly R.
12/07/2017

Y'all are the best!!!

Would Recommend
5/5
Would Buy Again
5/5

M
Shopper Approved - Verified Customer Missy
12/06/2017 , LA

This was the most beautiful Christmas tree we have ever gotten. Delivery was easy, and the drivers were kind. Your tree delivery takes the stress out of Christmas!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
12/06/2017

Easy navigation! I like it!

Would Recommend
5/5
Would Buy Again
5/5

R
Shopper Approved - Verified Customer Randy P.
12/06/2017

We used you guys last year and had an amazing experience. The website is so easy and you guys are very responsive and make it so easy. Thank you!

Would Recommend
5/5
Would Buy Again
5/5

G
Shopper Approved - Verified Customer Greg M.
12/05/2017

I would like a confirmation number at order completion

Would Recommend
4/5
Would Buy Again
4/5

Company Response

Greg, 
I sent a text message confirming your email address and as well as resent the order confirmation.  

Thanks for letting us know our system might have an error. 
Chad 

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