dotblock.com Reviews

5 Stars

4.9 Overall Rating

Based on 66
5 Star Reviews 4 Star Reviews 3 Star Reviews 2 Star Reviews 1 Star Reviews

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average

Price

5 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average

Featured dotblock.com Reviews Write a Review

Mark W | Submitted 5 Apr 2017

“I cant go one enough...
I have been with these guys for years and I pick up the phone and say I have this issue or that issue, even though as webmaster I should know how to do things...(but I am not professionally trained)
Doesnt matter when I say whats up they look into issues far beyond a normal Hosting company and always solve the problem or advise me correctly for a fix...

They always answer the phone and My sites stay up and running with 0 server related issues...
Always.

I dont know of any other hosting company that cares about their customers as much as Host rocket...

Think I wrote this as a company person...wrong contact me or visit my site qcinspectors.com and you will see I work elsewhere and they do provide hosting through the Dot Block side of their company...
I have Called Don many times and asked for help he even verified an auto registration email script that was 9 yrs old...he asked to see it then installed it set it up and showed me all the ins and outs...
Well above and beyond what any other server provider would have done...I was with four different companies prior to switching over to them, they keep all SQL and pearl updated so I could run my Vbulletin board and when they didnt have the version required they got it installed it and set up my site for me...

These folks treat me like I am their brother...

Thanks, I am pleased to be asked what I think and rate you as a company, and your service is what service means...

Mark White”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Customer Service 5 5.0
StarNYC D | NY, United States | Submitted 19 Apr 2017

“Very satisfied. Have recommended Dotblock to our peers based on fast ping-time, fast & scalable servers and our positive customer service experience. Happy customer since 2013!”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Dave M | CT, United States | Submitted 15 Mar 2017

“Justin was awesome!!!”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 4 4.0
Product Satisfaction 5 5.0
Customer Service 5 5.0
Tracey | AZ, United States | Submitted 11 Mar 2017

“I started with a Host Rocket account maybe 15+ years ago for my personal sites. I switched to DotBlock VPS maybe 6 or 7 years ago and then to a dedicated managed server more recently.

I worked at the University of Arizona for 26 years. 15 of those years were in centeral IT doing internet development. I maintained the main UofA website, did unix web server account management and database support for 500+ department accounts and was actively involved in campus web issues and policies. That background helps me to appreciate good customer service and knowledgeable support staff.

I used to teach a lot of free 3-day classes at the university on internet development, site usability and design, basic unix and drupal. I would very often refer participants to Hostrocket or Dotblock depending on their needs. I always found your technical support very professional and helpful.

When I left the university and started my own business, my business partner and I went with a DotBlock VPS that I was managing myself. As the company started to grow, I could no longer spend time on server management and we happy switched to a managed dedicated server. Giving up root access was hard but I don't miss the extra work and the stress.

Thank you for all the great support you provide.

Tracey”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 4 4.0
Product Satisfaction 5 5.0
Customer Service 5 5.0
maricor | zds, philippines | Submitted 10 Mar 2017

“fast respons from support.
very polite.”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Customer Service 5 5.0
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