We started 1800Pools.com out of an idea to provide one goal. Complete customer satisfaction. As a customer, we want you to feel safe and secure browsing and buying from us. Our website is locked down secure, so you can feel free to enter your personal information. And we never give out or sell anyone's email address. We feel it is an honor to build your trust, and want you as a long-term customer.


We offer a huge selection of pool and spa parts and supplies along with all the leisure related items to keep you enjoying your indoor and outdoor activities throughout the summer and all year long. During off-season swimming pool times, check out our Ice Rinks, Winter Fun, and Christmas Store categories.

Our customer service is second to none. The single most important difference between average and an excellent shopping experience is how you are treated as a customer. We treat each one of you, like you are our very first.

Our buying power is huge, so we have the large selection of products at great and competitive prices. We pass those savings on to our customers.

You also have a combined 150 years of experience in the pool industry working at our company and helping you make the right choices for all of your pool and outdoor leisure needs. Feel safe from people that have been in the industry forever.

To sum it up, we have provided easy safe website navigation, a very comprehensive selection of pool and leisure related products, great customer service, very competitive prices and experienced staff to help you. What more could you as for?

Steve Merillat
1800Pools.com

Filter

This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

2,367 Verified Customer Reviews

2,367 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.5

Overall Star
Rating

5 Shopper Approved - Review Star
1569
(66.3%)
4 Shopper Approved - Review Star
563
(23.8%)
3 Shopper Approved - Review Star
197
(8.3%)
2 Shopper Approved - Review Star
32
(1.4%)
1 Shopper Approved - Review Star
6
(0.3%)

Product Satisfaction
4.7
5 Shopper Approved - Review Star
222
4 Shopper Approved - Review Star
58
3 Shopper Approved - Review Star
7
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
4
Delivery Time
4.7
5 Shopper Approved - Review Star
224
4 Shopper Approved - Review Star
51
3 Shopper Approved - Review Star
12
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
4
Would Buy Again
4.6
5 Shopper Approved - Review Star
1685
4 Shopper Approved - Review Star
479
3 Shopper Approved - Review Star
159
2 Shopper Approved - Review Star
17
1 Shopper Approved - Review Star
12
Would Recommend
4.6
5 Shopper Approved - Review Star
1610
4 Shopper Approved - Review Star
529
3 Shopper Approved - Review Star
193
2 Shopper Approved - Review Star
23
1 Shopper Approved - Review Star
12
Price Satisfaction
4.4
5 Shopper Approved - Review Star
181
4 Shopper Approved - Review Star
73
3 Shopper Approved - Review Star
30
2 Shopper Approved - Review Star
7
1 Shopper Approved - Review Star
2
Customer Service
4.3
5 Shopper Approved - Review Star
30
4 Shopper Approved - Review Star
11
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
4
SHOW DETAILS

5-star reviews
1,500+

5-star reviews

5 years collecting reviews

About this Company

We started 1800Pools.com out of an idea to provide one goal. Complete customer satisfaction. As a customer, we want you to feel safe and secure browsing and buying from us. Our website is locked down secure, so you can feel free to enter your personal information. And we never give out or sell anyone's email address. We feel it is an honor to build your trust, and want you as a long-term customer.


We offer a huge selection of pool and spa parts and supplies along with all the leisure related items to keep you enjoying your indoor and outdoor activities throughout the summer and all year long. During off-season swimming pool times, check out our Ice Rinks, Winter Fun, and Christmas Store categories.

Our customer service is second to none. The single most important difference between average and an excellent shopping experience is how you are treated as a customer. We treat each one of you, like you are our very first.

Our buying power is huge, so we have the large selection of products at great and competitive prices. We pass those savings on to our customers.

You also have a combined 150 years of experience in the pool industry working at our company and helping you make the right choices for all of your pool and outdoor leisure needs. Feel safe from people that have been in the industry forever.

To sum it up, we have provided easy safe website navigation, a very comprehensive selection of pool and leisure related products, great customer service, very competitive prices and experienced staff to help you. What more could you as for?

Steve Merillat
1800Pools.com

Filter
B
Bruce A.
08/29/2014

The one page form is convenient. So far easy to order. The basket wasn't what I expected.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
3/5
Price
5/5
Delivery
5/5

E
Eileen C.
08/29/2014

It was easy to find the item and place the order.

Would Recommend
5/5
Would Buy Again
5/5

K
Kara W.
08/28/2014

Easy to use, would have liked to have free shipping like most sites offer. But great experience.

Would Recommend
5/5
Would Buy Again
5/5

A
Anonymous Customer
08/19/2014

Easy to find products, I just had to search the part number. Checkout was also simple.

Would Recommend
5/5
Would Buy Again
5/5

V
Volker C.
08/16/2014

So far it has been very easy, like that you have bill me later.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
4/5
Delivery
5/5

A
Anonymous Customer
08/16/2014

great prices, however shipping is high$$$$

Would Recommend
5/5
Would Buy Again
4/5

J
Judy S.
08/11/2014

You had what I needed and it was quick and easy.

Would Recommend
5/5
Would Buy Again
5/5

A
Anonymous Customer
08/09/2014

Great website easy to find what we needed.

Would Recommend
5/5
Would Buy Again
5/5

E
Elizabeth M.
08/07/2014

was great got what I needed fast. Hope it gets here fast too.
Got what I ordered with in a few days and was outstanding.
Thank You I will be a return customer when I need more pool or spa supplies or parts.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

T
Tim M.
08/05/2014

So far Fantastic experience, await the purchased product.

Would Recommend
5/5
Would Buy Again
5/5

T
Teresa I.
08/04/2014

Excellent prices.

Would Recommend
5/5
Would Buy Again
5/5

J
Jim T.
07/31/2014

Great experience

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

E
Edmond R.
07/29/2014

great product

Would Recommend
4/5
Would Buy Again
4/5

C
Christopher
07/28/2014

Good

Would Recommend
4/5
Would Buy Again
4/5

F
Fred
07/27/2014

It's my first time purchasing from this company so I can't give an overall evaluation on performance.

Would Recommend
3/5
Would Buy Again
3/5

M
M G.
07/26/2014

Correct product was received promptly.

Would Recommend
5/5
Would Buy Again
3/5
Product Satisfaction
4/5
Price
5/5
Delivery
5/5

A
A ..
07/22/2014

Quick and Easy

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

A
Andy R.
07/22/2014

Good - called to get information about inventory. It would be nice if the site indicated that the product was in inventory.

Would Recommend
4/5
Would Buy Again
4/5

B
Brad B.
07/21/2014

Super. Just being honest. No one I know needs a pool pad protector.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

D
dale
07/21/2014

very quick

Would Recommend
5/5
Would Buy Again
5/5

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