windowdoorparts.com Reviews

About this Company

Welcome to WindowDoorParts, your premier supplier for residential hardware since 1976. A family owned company, we have maintained our philosphy of making sure the customer is happy and will make things right to assure your overwhelming satisfaction. We are here to assist you and offer support with our live technicians standing by 8:30am to 5:00pm EST Monday through Friday.

At WindowDoorParts, the quality of our products is unsurpassed. We specialize in hard-to-find parts such as patio door parts, window parts, closet door parts, mirror door parts, pocket door parts, sliding screen door parts, swining storm door parts, bathroom accessories, and custom made kick plates. Our customers can even send us pictures of their parts for our parts department to identify for them. We typically have the part in our vast warehouses and have a 24 hour ship time for all in stock orders and a 99% fill rate.

Thank you for becoming part of the WindowDoorParts family and we hope you will come back to our website in the future!

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

714 Verified Customer Reviews

714 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

5.0

Overall Star
Rating

5 Shopper Approved - Review Star
684
(95.8%)
4 Shopper Approved - Review Star
30
(4.2%)
3 Shopper Approved - Review Star
0
(0%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
0
(0%)


5-star reviews
500+

5-star reviews

About this Company

Welcome to WindowDoorParts, your premier supplier for residential hardware since 1976. A family owned company, we have maintained our philosphy of making sure the customer is happy and will make things right to assure your overwhelming satisfaction. We are here to assist you and offer support with our live technicians standing by 8:30am to 5:00pm EST Monday through Friday.

At WindowDoorParts, the quality of our products is unsurpassed. We specialize in hard-to-find parts such as patio door parts, window parts, closet door parts, mirror door parts, pocket door parts, sliding screen door parts, swining storm door parts, bathroom accessories, and custom made kick plates. Our customers can even send us pictures of their parts for our parts department to identify for them. We typically have the part in our vast warehouses and have a 24 hour ship time for all in stock orders and a 99% fill rate.

Thank you for becoming part of the WindowDoorParts family and we hope you will come back to our website in the future!

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,,
12/20/2018

Very fast turnaround on my order. Good quality product delivered.

Company Response

Wow! Thank you for that comment.

D
Doug H.
12/19/2018

I am extremely happy with my purchase from windowdoorparts. For three reasons. 1. The product was exactly how it was described. I have a older sliding glass door and it has been difficult to find parts of the same dimension. However with the measurement diagram i was able to find the perfect replacement. 2. I accidently placed my order twice because of bad reception on my phone. However windowdoorparts recognized that and canceled the 2nd order before it was shipped. 3. Because the order was canceled the money was immediately transferred back to my bank account. Thank you very much.

Company Response

Doug, we really appreciate you taking the time to give us such a nice review. :)

R
Richard M.
12/18/2018

Ordered 12 window latches were as described and fast delivery needed to secure building very pleased .

Company Response

Thanks Richard, we are so glad you are happy with our 24hr quick ship.

S
Steve G.
12/17/2018

Very easy. Just what I needed. It took two minutes to install.

Company Response

Great!!! We are always here to help with tech support questions just in case Steve.

J
jerry S.
12/17/2018

Have ordered multiple times from this company and have always gotten fast and reliable service. Good folks to work with.

Company Response

Nice to hear from you, Jerry, we are appreciative that you have become a regular customer.

S
Solano G.
12/17/2018

The parts we ordered were exactly what was in the catalog. Easy purchase and delivery!

Company Response

So glad we were able to help your Company. Please come back to our website in the future.

L
Lindy L.
12/16/2018

Great communication! I had many questions and got responses to my emails very quickly. All were very helpful. I would highly recommend this comany

Company Response

Thank you, Lindy, we are always happy to answer questions.

D
Dave T.
12/15/2018

parts fit perfectly

Company Response

YYYyeeeeaa, so nice to hear you are happy Dave.

M
Mark Jabin
12/15/2018

They performed as represented.

Company Response

We are glad you had a good experience, Mark, please come back to our website in the future.

P
Pam G.
12/14/2018

Fast accurate service.. Thanks!

Company Response

Thank you for the review, Pam, so nice of you to say.

D
David
12/14/2018

Needed new rollers for a set of almost 50 y.o. sliding patio doors. Found them here and received them promptly. No problems.

Company Response

Glad you are pleased with our quick ship turnaround, David, please come back.

L
Lynne S.
12/14/2018

Received exactly what I needed, very quickly!

Company Response

Thank you for your nice review, Lynne, hope you come back to our online store.

C
Cesar D.
12/13/2018

They always have the window parts I'm looking for and also ship out very fast.

Company Response

So glad you are a repeat customer, Cesar, thank you for your business.

R
Rick B.
12/11/2018

Item was exactly what I was looking for and arrived promptly.

Company Response

Great to hear, Rick, thank you for the review.

F
Flor L.
12/11/2018

Hard to find parts and they had them!! Great price and easy process.

Company Response

Wow! Thanks so much, Flor, please come back to our website.

H
Herb
12/09/2018

This company was able to help us get hardware for patio drs which was no longer available locally. The hardware in question had not been mass produced in 30 + years. Great service

Company Response

Thank you, Herb, nice of you to notice our hard to find parts. We've been around over 40 years.

J
James
12/08/2018

Best prices and free shipping. Found the door hardware I needed and it looks great. Thanks

Company Response

Yes, James, we strive to have the lowest prices on the internet.

G
G.M.
12/07/2018

I would definitely purchase from WindowDoorParts.com again. A small issue with my order, was dealt with quickly and efficiently. Quality of the items was top notch. I couldn

Company Response

So glad you were happy, G.M., we hope you will return to our website.

D
Danny N.
12/06/2018

The whole experience was just as I expected. Good old fashion customer service. Thank You

Company Response

Thank you so much, Danny, please visit us again online. :)

B
Bubba
12/06/2018

They were very helpful and quick to ship parts however don

Company Response

Thanks, Bubba, we appreciate the review.

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