ultimatetowncar.com Reviews

About this Company

Ultimate Town Car  was founded in 2001 by a husband and wife team with limited funds yet an unlimited desire to succeed and one day turn Ultimate Town car into the best limousine service in Orlando.  As  entrepreneurs we quickly  realized that in order to make this one car company into one of the largest and most successful limousine companies in Orlando we would have to make a lot of sacrifices. During the early years they both drove, answered phones, worked on vehicles, hand washed cars and did whatever was required in order to make sure their customer's had a memorable experience using their service. We treat all of our customers as VIPs and we also treat our chauffeurs as VIPs. Our motto is to treat all customers and employees with  respect and dignity.  It is no wonder that we have the highest level of customer satisfaction and the lowest turnover rate in the industry. Please visit us at  www.ultimatetowncar.com 

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

790 Verified Customer Reviews

790 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
705
(89.2%)
4 Shopper Approved - Review Star
54
(6.8%)
3 Shopper Approved - Review Star
14
(1.8%)
2 Shopper Approved - Review Star
8
(1%)
1 Shopper Approved - Review Star
9
(1.1%)

Would Recommend
4.9
5 Shopper Approved - Review Star
488
4 Shopper Approved - Review Star
20
3 Shopper Approved - Review Star
4
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
8
Would Buy Again
4.9
5 Shopper Approved - Review Star
486
4 Shopper Approved - Review Star
21
3 Shopper Approved - Review Star
6
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
7
Product Satisfaction
4.8
5 Shopper Approved - Review Star
657
4 Shopper Approved - Review Star
48
3 Shopper Approved - Review Star
15
2 Shopper Approved - Review Star
8
1 Shopper Approved - Review Star
11
Customer Service
4.3
5 Shopper Approved - Review Star
83
4 Shopper Approved - Review Star
14
3 Shopper Approved - Review Star
5
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
11
SHOW DETAILS

5-star reviews
500+

5-star reviews

6 years collecting reviews

About this Company

Ultimate Town Car  was founded in 2001 by a husband and wife team with limited funds yet an unlimited desire to succeed and one day turn Ultimate Town car into the best limousine service in Orlando.  As  entrepreneurs we quickly  realized that in order to make this one car company into one of the largest and most successful limousine companies in Orlando we would have to make a lot of sacrifices. During the early years they both drove, answered phones, worked on vehicles, hand washed cars and did whatever was required in order to make sure their customer's had a memorable experience using their service. We treat all of our customers as VIPs and we also treat our chauffeurs as VIPs. Our motto is to treat all customers and employees with  respect and dignity.  It is no wonder that we have the highest level of customer satisfaction and the lowest turnover rate in the industry. Please visit us at  www.ultimatetowncar.com 

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C
Chad
08/30/2016 , LA

My experience with Ultimate Town Car was a great one. The vehicles were very clean and the drivers were very polite and helpful. Will definitely use them again.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

D
Drew
08/30/2016 , NC

Good. Will likely use again.

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
5/5

K
Karen
08/30/2016 , IN

Thank you for answering my questions

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Customer Service
5/5

L
LEWIS A.
08/30/2016 , FL

it was a very good service, im so satisfied, definitely i'll take this service again.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

D
Dan
08/30/2016 , OH

Great Experience! I mistakenly booked the wrong date! Dumb on my part! I had arranged pickup for the following day from the cruise port to a mco hotel. They were good enough to have a driver pick us up that day which was totally unscheduled and just switched it with our scheduled pickup. We had to wait a short time but it was well worth it. They saved the day and on our next trip I will be using them again! The drivers were polite and courteous!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Customer Service
5/5

M
M. R.
08/30/2016 , IN

Thank You! Very prompt and friendly!!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

A
Judá Armas
08/30/2016 , GA

Driver was very respectful and professional. Overall a great experience.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

P
Pamela S.
08/30/2016 , TX

we enjoyed having a driver instead of shuttle bus

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

T
Tim M.
08/30/2016 , PA

Great service!! Easy and on time.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

A
Anonymous Customer
08/30/2016

Everything was perfect! Great customer service and timely!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

S
Spears
08/30/2016 , UT

Our driver struggled a little to locate us on the pick up, but other than that the service was great.

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
4/5

J
Jay
08/30/2016 , FL

Best service ever had..AAA+++

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

L
Love
08/29/2016 , TX

Service was great. Everything was good ,except for the return trip day of departure.
The driver was very rude, his driving was erratic and frightening.

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
3/5
Customer Service
3/5

K
Kristen T.
08/29/2016 , TX

I wasn't certain of which car service to use, but based upon reviews, chose this company. My daughter and I were greeted at the airport in baggage claim & assisted with luggage. Our drivers both to and from the airport were very personable and curteous, as well as prompt. We requested a grocery stop on the way to our destination and the driver waited for us while we shopped. I definitely recommend and will be using this town car service on my next trip to Orlando.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Customer Service
5/5

C
Columbia R.
08/29/2016 , WA

Not sure the name of our driver but he was great, courteous and accommodating.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

R
rebecca H.
08/29/2016 , NE

He helped completely from picking us up to getting us to the hotel. Very nice man.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

R
Ramona
08/29/2016 , FL

They have great attention with yours products and services, I recommend it 100%

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Customer Service
4/5

D
DM
08/29/2016 , IL

Good experience on time good service.

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
4/5

B
[email protected]
08/29/2016 , NV

My my experience was okay but my driver was late and I had to call the office to see where he was.

Would Recommend
3/5
Would Buy Again
3/5
Product Satisfaction
3/5

A
Anonymous Customer
08/29/2016

the service was very good, the drivers were very attentive polite. and it would recommend 100%

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

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