Sit back and enjoy the concert, theatre or sporting event from TicketSmarter.com . If you want the hottest ticket in town, TicketSmarter is your answer. Get your tickets before they sell out!
67,285 Verified Customer Reviews
67,285 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.7
Overall Star
Rating
5-star reviews
About this Company
Sit back and enjoy the concert, theatre or sporting event from TicketSmarter.com . If you want the hottest ticket in town, TicketSmarter is your answer. Get your tickets before they sell out!
Anonymous Customer07/31/2022 , IA
I did not receive the email that had the tickets attached. I have called and sent emails to follow up and no solution is provided. Only emails with no tickets.
Company Response
Hello,
Thank you for reaching out. Your order receipt email will have information on how and when your tickets will be delivered. The ready-by date listed in the email indicates that tickets may be delivered at any time leading up to or on the date. The "Track My Order" button in the order receipt email allows you to find updates on the delivery status of the tickets.
You can also reach out to our fulfillment team for an update by using the contact information located below the ticket insurance information on your order receipt email.
If you are needing further assistance regarding your tickets, please contact us at [email protected] with the details of your issue along with your order number, phone number, and email address.
Thank you,
TicketSmarter
Rey V.07/27/2022 , TX
Pretty Good.
Christopher W.07/24/2022 , OH
I still have not received my tics for Rage against the machine in Cleveland
Company Response
Hi Christopher,
Thank you for reaching out. Your order receipt email will have information on how and when your tickets will be delivered. You should have received an order receipt email with your order number and the ticket delivery information. If you haven't done so already, please check your spam and promotions folders as the order receipt emails will occasionally land in one of those folders instead of the main inbox.
The ready-by date listed in the email indicates that tickets may be delivered at any time leading up to or on the date. The "Track My Order" button in the order receipt email allows you to find updates on the delivery status of the tickets. You can also reach out to our fulfillment team for an update by using the contact information located below the ticket insurance information on your order receipt email.
Sincerely,
TicketSmarter
Thomas M.07/22/2022 , CA
Fast
Bob B.07/22/2022 , BC
Good
DevynAnn J.07/22/2022 , WI
:)
Charles T.07/22/2022 , TX
Good
Dean M.07/22/2022 , MT
Too many Service charges… and I hate the protection option
Company Response
Hi Dean,
Thank you for reaching out. The service fees help cover our company's operating costs and allow us to provide our customers with a safe and secure online ticket buying platform. We constantly monitor our fees in relation to other ticket marketplaces to ensure that we remain competitive while also keeping the fees as low as possible for our customers.
The ticket protection is optional for customers and is not required in order for a customer to place their order. The ticket insurance is provided by Allianz Global Assistance, which is a separate company from TicketSmarter. The ticket insurance provided by them covers your tickets if you are unable to attend your event for reasons like covered illness or injury, mechanical breakdown, traffic accident, airline delay, and weather emergency.
We hope that this information helps you with your future ticket buying experiences.
Sincerely,
TicketSmarter
margaret B.07/22/2022 , QC
Good
Yim J.07/22/2022 , NY
Good
Vanita R.07/22/2022 , GA
Stop
Osberto T.07/22/2022 , TX
Easy, fast and better,
Marcie H.07/22/2022 , ON
Very quick and easy
TERRI L.07/22/2022 , TN
it was very easy to order tickets
Cesar M.07/21/2022 , UT
Great shopping experience
James W.07/21/2022 , NC
Easy process id come back anytime for more tickets
Kenneth E.07/21/2022 , GA
Awesome
James R.07/21/2022 , OH
Quick and easy
Darsey J.07/21/2022 , TX
Good
Lance C.07/21/2022 , MO
Easy
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