tickets.expert Reviews
34,115 Verified Customer Reviews
34,115 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.4
Overall Star
Rating
5-star reviews
01/27/2017
Amazing site, great deals on all tickets
01/27/2017
customer service was great!
Company Response
01/27/2017
Thank you
01/27/2017
Your service fee is ridiculous
Company Response
We are very sorry you found our service fees to be a bit high. These fees help us keep our website running efficiently to ensure a smooth, safe, and simple purchasing experience for our customers, as well as maintains our customer service department. These fees allow us to keep connecting fans with tickets to the events they are trying to attend!
Thank you for taking the time to leave a review!
01/26/2017
your services fees are ridiculous.
Company Response
We are very sorry you found our service fees to be a bit high. The service fees are a percentage of the ticket price and pay to maintain our websites, billing security, and the system we have developed to allow companies to resell tickets online, as well as maintaining our customer service department so we can assist customers with buying tickets and any problems that arise. These fees allow us to keep connecting fans with tickets to the events they are trying to attend.
Thank you for taking the time to post a review!
01/25/2017
great
01/24/2017 , NY
I am surprise at the large amount of extra fees.
01/24/2017
Quick and easy
01/23/2017
So far so good, I haven't received the tickets yet so I'm hopeful that all will be good.
Company Response
01/21/2017 , Ljubljana
Very easy way to buy tickets. :-)
Company Response
01/21/2017 , TX
Awesome process and very fast....big big surprise with a greater than $200 service fee???? Did not know that before clicking submit...not cool.
01/20/2017
great price great service
01/20/2017
Timely and prompt service! The follow up was awesome!
Company Response
01/19/2017
EVERYTHING GREAT EXCEPT THE HEAVY FEE
01/19/2017
super easy
01/19/2017
The extra service charge for emailing tickets is a little much and not brought up until the end of the process.
Company Response
The fee charged for email ticket orders is split between us and the seller in order to maintain the remote system used to upload the tickets. This fee goes towards protecting and maintaining the system’s security to ensure that tickets are available for safe downloading and printing.
Thank you for your review, Kyle!
01/18/2017
The extra charges besides the ticket were BS
Company Response
We’re sorry you found our service fees to be a bit high. These fees ensure that our website runs efficiently to keep the ticket purchasing process quick and easy for our customers.
Thank you for taking the time to leave a review!
01/17/2017
Price was fair and transaction was quick and easy.
Company Response
01/14/2017
I was immediately helped with my questions.
Company Response
01/14/2017
Quick and easy
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