Savvy Rest is at the forefront of the growing natural mattress industry. Savvy Rest organic mattresses are made in central Virginia and available through a national network of independently-owned stores and our own collection of Savvy Rest Natural Bedroom stores.
Savvy Rest’s mission and products were developed in response to mounting concerns about the toxic chemicals used in most conventional mattresses.
368 Verified Customer Reviews
368 Customer Ratings and Reviews
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4.7
Overall Star
Rating
About this Company
Savvy Rest is at the forefront of the growing natural mattress industry. Savvy Rest organic mattresses are made in central Virginia and available through a national network of independently-owned stores and our own collection of Savvy Rest Natural Bedroom stores.
Savvy Rest’s mission and products were developed in response to mounting concerns about the toxic chemicals used in most conventional mattresses.
5 days ago , SC
Bedroom is where we spend 1/3 of our life in therefore this is definitely something I do not skimp on. Majority of furnitures out there are toxic and SavvyRest doesn't, wasn't a difficult choice to make!
Company Choice
Non toxic, well crafted and excellent customer service.
Product Choice
Simple looking (I don’t like complicated), well made, non toxic.
2 weeks ago , NY
Great customer service. Great selection of organic products.
Company Choice
Accurate product descriptions, good selection of products, excellent certifications.
Product Choice
I need a very comfortable mattress topper. The Vitality Topper was 3” of organic latex.
1 Product Review
2 weeks ago
The Vitality Topper is the best purchase I’ve made this year. My mattress was too firm; I was waking up several times in the night, and feeling stiff in the mornings. This topper is wonderful. Extremely comfortable. No odor at all - even fresh out of the box. I sleep through the night now, and I didn’t have to replace my mattress. Excellent customer service.
2 weeks ago , FL
This is a review of customer policy, not their products. I ordered a mattress/bed frame. It took FIVE WEEKS for them to realize they did not have the resources to make the mattress and, out of the blue, they issued a refund and cancelled the order.
Company Choice
Latex mattress
Product Choice
Felt very comfortable in the showroom
Company Response
Hello, we are so sorry to hear this. From your review, it sounds like you may have ordered from a dealer who carries our products. When ordering through a dealer, you gain one-on-one experience, the opportunity to test the mattress before purchasing, additional delivery options, and support for your local community. However, each dealer has their own ordering cycle which may impact your delivery. Since we have not been out of mattress components or platform beds at all this year, we are thinking that your experience may have to do with the store you purchased from rather than Savvy Rest. Please call our customer service department at 866-856-4044 so we can learn more about this situation and offer help!
4 weeks ago , WA
The couch arrived a month later than they originally said. When it arrived, it definitely was not the color I was expecting. The couch squeaks quite bad in the middle. I contacted customer service to ask about a 10% refund and they've been dragging their feet for two months. They're trying to ship me an entirely new couch but aren't listening when I tell them it's not practical for me. I'm still trying to get rid of the recycling from the first couch. And I live alone and can't move it by myself. I just want 10% off my super expensive squeaky couch.
Company Choice
You make organic
Product Choice
I needed a couch
Company Response
Hi Kayla,
We are very sorry that you have been unsatisfied with your experience. Customer Service is something we take great pride in and we absolutely aim to help our customers feel confident with their purchase. We do want to note that we have had extensive email and phone conversations with you about this matter and very much want to resolve this issue so that you have a sofa you love!
We apologize that your sofa was delayed and are sorry for any inconvenience. Our sofas are made-to-order. We include an approximate shipping estimate on our site but depending on the volume of orders, there may be delays.
The sofa that we sent was indeed the color that you ordered, Stone. It is very important to us when fulfilling orders that our customers receive the fabric they selected. In our conversations, we discovered that it seems you unfortunately thought the color would resemble a brown fabric. Each photo on the page is labeled with the fabric shown. Also, when scrolling further down on the sofa page, you will see a full list of fabrics labeled with each color, along with an image of the fabric swatch. We also strongly recommend ordering our sofa fabric swatch kit (which is linked on the product page), or requesting a specific fabric sample to be sent to your home before placing a sofa order to ensure you get exactly what you want. We are always more than happy to speak with customers before they place a sofa order since we know how important fabric selection is to the overall look of a furniture piece.
In terms of the squeaking, that is something we absolutely want to resolve. We completely understand that you don't want your sofa squeaking!
In our conversations, we offered to make you a whole new sofa with whatever fabric you would like. We are happy to handle the removal of your current sofa once the new one arrives at your home so that you do not have to worry! We sent you a sample of the Brown fabric you requested and have been waiting for your response since we would like to start making your new sofa as soon as possible.
Our customer service department hopes to hear from you soon. Thank you!
06/19/2022
Great company and products! I live my savvy rest bed so much. Worth every single penny.
Product Choice
Good price
Company Choice
The materials used were all natural!
Kayleigh
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