Rat Race Adventure Sports is a leading operator of adventure races, obstacle races, and ultra-marathons in the UK and abroad. Rat Race also operates an e-commerce sports store that caters particularly for the trail running, fell running and road running community. Rat Race has a Membership scheme with two tiers which offers discounts to both event entry and online store purchases, where we offer Free UK Delivery on orders over £75 and standard domestic delivery for £3.99. All orders include a pre-paid UK Royal Mail returns sticker so all you have to do is find the nearest post office.

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

5,508 Verified Customer Reviews

5,508 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
4111
(74.6%)
4 Shopper Approved - Review Star
1101
(20%)
3 Shopper Approved - Review Star
224
(4.1%)
2 Shopper Approved - Review Star
33
(0.6%)
1 Shopper Approved - Review Star
39
(0.7%)

Delivery Time
4.8
5 Shopper Approved - Review Star
2106
4 Shopper Approved - Review Star
339
3 Shopper Approved - Review Star
73
2 Shopper Approved - Review Star
19
1 Shopper Approved - Review Star
10
Would Buy Again
4.7
5 Shopper Approved - Review Star
4176
4 Shopper Approved - Review Star
997
3 Shopper Approved - Review Star
267
2 Shopper Approved - Review Star
33
1 Shopper Approved - Review Star
36
Product Satisfaction
4.7
5 Shopper Approved - Review Star
1893
4 Shopper Approved - Review Star
513
3 Shopper Approved - Review Star
96
2 Shopper Approved - Review Star
22
1 Shopper Approved - Review Star
23
Would Recommend
4.7
5 Shopper Approved - Review Star
4087
4 Shopper Approved - Review Star
1071
3 Shopper Approved - Review Star
274
2 Shopper Approved - Review Star
37
1 Shopper Approved - Review Star
40
Price Satisfaction
4.6
5 Shopper Approved - Review Star
1762
4 Shopper Approved - Review Star
549
3 Shopper Approved - Review Star
196
2 Shopper Approved - Review Star
25
1 Shopper Approved - Review Star
15
Customer Service
4.3
5 Shopper Approved - Review Star
87
4 Shopper Approved - Review Star
13
3 Shopper Approved - Review Star
13
2 Shopper Approved - Review Star
8
1 Shopper Approved - Review Star
8
SHOW DETAILS

5-star reviews
4,000+

5-star reviews

6 years collecting reviews

About this Company

Rat Race Adventure Sports is a leading operator of adventure races, obstacle races, and ultra-marathons in the UK and abroad. Rat Race also operates an e-commerce sports store that caters particularly for the trail running, fell running and road running community. Rat Race has a Membership scheme with two tiers which offers discounts to both event entry and online store purchases, where we offer Free UK Delivery on orders over £75 and standard domestic delivery for £3.99. All orders include a pre-paid UK Royal Mail returns sticker so all you have to do is find the nearest post office.

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A
Angry M.
02/17/2016 , Scotland

Do Not buy from this company, They don't size items correctly on the website then you'll have too send it back Oh and not get a full refund because they'll deduct postage from your refund so you loose out twice but they end up with more stock again! so they'll now resell the items you send back and make some money whilst your empty handed without your full refund! Yes they might not make much profit if any but YOU the customer still loose out! SHOP ELSE WHERE. Also the phone number was barred when I tried calling them!

Not recommended, pay a bit extra for a trusted company.

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
1/5
Price
3/5
Customer Service
1/5
Delivery
3/5

Merchant Response

ratrace.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

R
rupert
02/10/2016 , Devon

Overall very good website, product and service. The only problem was I paid extra for next day delivery and it took two days to arrive. I was informed of the delay and it didn't really matter for me but it would have been very frustrating if I had needed it within 24 hours.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
2/5

S
Stu C.
02/09/2016 , Yorkshire

Fantastic service- quick and easy!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

N
Neil B.
02/04/2016 , Manchester

I made my purchase through ratrace.com because of the returns policy. I knew that if the shoes didn't fit I could easily send them back for a replacement or refund.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

M
Maggie
01/21/2016 , Aberdeenshire

Best price available by far. Great product. Very speedy delivery. Very happy first time customer. Would recommend.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

I
Ian
11/13/2015 , West Yorkshire

Best price for my purchase online to start with, then on promo for extra 20% off and a bonus offer of a £20 waist bag for £3. My favourite store giving excellent value for money over a number of years.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

J
Jon H.
10/09/2015 , Milton Keynes

Great price and quick delivery. Need I say more?

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

C
C
10/01/2015

5*

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

D
Daniel
10/01/2015 , Isle of Man

It has always been a positive experience for me buying from ratrace.com

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
4/5

A
Anonymous Customer
09/16/2015

Excellent site and team. Fast, efficient, great prices and any issues resolved quickly and without any dramas. Beats all other competitors, hands down.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

L
Lord S.
09/14/2015 , Cheshire

I placed an order online which I then sought to clarify a detail by email. My email was responded to straight away and my order arrived the very next day. Fantastic service, many thanks ;)

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

S
Skip
09/14/2015

Excellent

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

C
Charlie
09/13/2015 , Yorkshire

Good quick service and competitive price.

Would Recommend
4/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
4/5
Delivery
4/5

K
K W.
09/10/2015 , Farnham

The whole experience was excellent particularly the very specific delivery time slot and the return bag and label if required. Professionalism and customer care of the highest calibre. I will be ordering more.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

S
Steph
09/09/2015 , Edinburgh

Great purchase!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
4/5

C
CH
09/09/2015 , Glos

Smooth service fantastic product

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

A
Andy M.
09/09/2015

Site was easy to use and product was delivered swiftly and on time with quick order confirmation after placing the order. Recommend for technical sportswear.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

R
Ryan H.
09/08/2015 , Hampshire

Excellent, buy 99% for my running Gear off rat shop.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

M
Mark L.
09/08/2015 , South Yorkshire

I have order products from here before and always been satisfied

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

V
Vikki A.
09/08/2015 , essex

Never had any issues either ordering or returning items... can recommend enough... always competitively priced too!!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

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