watchdirect.com.au Reviews

About this Company

Our mission is pretty simple. We’re committed to bringing you the top global brands in watches at affordable prices.

With over 30,000 happy customers served over ten years, Watch Direct is your go-to shopping experience whether you’re searching for a new watch for yourself or looking for a special gift.

We offer our customers an incredible range of watches, stocking hundreds of watches from more than 40 brands. From your everyday watches to our premium choices, such as Tag Heuer, Raymond Weil and Victorinox, all our watches are authentic and brand new.

We’re authorised stockists of quality watch brands, so when you purchase with us, you can be confident that you’re getting the real deal.

We also stay on top of new products in the market, so we can bring you the latest trends. Whether you want the newest style, or one of our classic watches, you will find the watches you need here.

An Australian retailer, born from a genuine love for watches

Ten years ago, we saw a demand in the Australian watch market. We knew that watch-lovers needed a greater range of online offerings, and at better prices.

We created Watch Direct so that customers just like ourselves could find a large selection of quality watches at competitive prices, from the convenience of their own homes.

We now offer an extensive range of well-curated pieces, from men’s and women’s watches, to our latest statement jewellery collection, like diamond earrings, rings and bracelets.

We’ve never lost that original passion for watches. It’s what keeps us  ticking  along every day.

Taking the stress out of buying

We know that when you invest in a watch, it might be anything from a watch you wear all the time, to a special occasion watch. Whatever the case, you want to make sure you're buying a watch that will last.

That’s why we offer an additional one-year warranty on top of the standard manufacturer’s warranty. That applies to all our watches, with no exceptions!

We’re also proud to offer comprehensive after-sale Customer Service. That means you can get support in maintaining your watch and keeping it in its best condition.

You can also return your purchase easily within 30-days, no questions asked. This means you don’t have to stress about whether your chosen watch will suit your style. If it doesn’t, you can simply send it back! Check out the full details in our Returns Policy.

Our commitment to you is our top customer service

We’re fast and reliable. You get same-day, free shipping on any watch purchase within Australia.

We take care to ensure that all our watches are well-packed, so when you order with us, you can be assured that your purchase will get to you safely.

If you do have any product or order issues, we’re here to help. You can reach us easily through our Customer Support Service phone or email.  

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SKAGEN JAPAN QUARTZ MOVEMENT 384XSGSG - WOMEN'S WATCH
SKAGEN JAPAN QUARTZ MOVEMENT 384XSGSG - WOMEN'S WATCH
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kylie B - 06/17/2013

Great service, my item was not available but I was informed straight and offered an alternative. Will definitely be back.


MICHAEL KORS CAMILLE STAINLESS STEEL WHITE DIAL WOMEN'S WATCH
MICHAEL KORS CAMILLE STAINLESS STEEL WHITE DIAL WOMEN'S WATCH
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Deborah S - 06/16/2013

I'm very pleased with the watch.


CITIZEN SIGNATURE COLLECTION PERPETUAL CALENDAR BL5440-58E -  MEN'S WATCH
CITIZEN SIGNATURE COLLECTION PERPETUAL CALENDAR BL5440-58E - MEN'S WATCH
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Craig D - 06/14/2013

Ordered Friday, delivered following Tuesday, so impressive turn around. Watch is great, very happy with value. Postal delivery left watch on doorstep. Would prefer signature required option, with collection from post office, if not at home for delivery.


CITIZEN ECO-DRIVE STAINLESS STEEL SKYHAWK MEN'S WATCH
CITIZEN ECO-DRIVE STAINLESS STEEL SKYHAWK MEN'S WATCH
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Lloyd - 05/03/2013

I love the watch. I have always had a hankering for watches with lots of functionality, irrespective of how complex it is. In this regard this one does not disappoint. The instruction manual leaves a lot to be desired however. It is not easy to understand, and a less technically oriented person would give up. The CD that came with the watch only half worked but I did manage to find an interactive site on the Citizen website that explained things better. In summary a great watch for someone like me who loves technocratia. If you only want a simple watch, don't buy this one.


NEW CITIZEN ECO-DRVE LEATHER BAND BL1223-07A - MEN'S WATCH
NEW CITIZEN ECO-DRVE LEATHER BAND BL1223-07A - MEN'S WATCH
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Charles N - 04/29/2013

Very good thanks


SKAGEN JAPAN QUARTZ MOVEMENT 384XSGSG - WOMEN'S WATCH
SKAGEN JAPAN QUARTZ MOVEMENT 384XSGSG - WOMEN'S WATCH
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Ann S - 04/18/2013

Very happy with this purchase! As with all Skagen watches it is very slim and elegant. I have a very small wrist and even on the smallest setting it fits quite well. The gold accents are quite subtle so is easy to team with gold or silver jewellery. I also have my eye on a black one for evening wear and will defintiely buy from watch direct again.


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