01/30/2021 , FL
Wish there was more preventive coverage
10/05/2020 , TX
Pet Premium had the coverage I wanted for my dog.
05/20/2020 , CA
Buyer beware! Policy has a clause which allows them to only pay what they claim is customary charges. These charges are not transparent so instead of a 90% policy you really get a 60% of coverage.This allows them to pay very little of the actual claim. Stay Away! $1488 claim they only paid $574. JUNK
05/11/2020 , MA
I have been paying pet insurance with Pet Premium for 4 years now. First the first time ever I really needed to use it as my dog was diagnosed with Mast Cell Tumors. He had surgery, I submitted bill and for the line item for the removal, $954, I was only reimbursed $278!!!! $135 per tumor?! They told me the rate the cost by the area I live in, appealing won't help, and talking to supervisor won't help. I am stunned!!! For all the money I pay and for removing cancerous tumors, they failed me! Completely disgusted.
I enjoyed being able to make my own plan, however, I wish there was a plan you can make for both dogs together, and not have to do it separate.
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