leisurepro.com Reviews
21,972 Verified Customer Reviews
21,972 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.8
Overall Star
Rating
5-star reviews
Cold W.08/21/2020 , NH
Shipped the wrong product and then informed me that the correct product was now out of stock and that I would need to come out of my safe Covid quarantined house and deliver the return to UPS after taking 2 days to receive the pre-paid return label. Not what I would call a good experience.
FYI: You web site still lists the product as in stock and you have the wrong manufactures sku with the picture and LeasurePro Item number so this is likely to happen to the next person that orders this item. 2LB ankle weights (pair).
Company Response
I was so very sorry to see this and it pains me to see this unpleasant experience.
I raised this issue to our Shipping Department to avoid the same issue in the future.
You have to select your preferred "Size" at the drop-down to see that the availability of each sizes. We sincerely apologize for the inconvenience that this has caused you.
I can see that we are expecting to receive new stocks for the Sea Pearls Ankle Weights, (Pair) Black 2 Lbs (Pair Total) by 08/28/20. Please note that it can still change based on the discretion of the manufacturer. Once in stock, we will have it shipped expedited so you could receive the correct item expedited. No worries, we will monitor this one for you and we will keep you updated via email.
We are very sorry that you have had this bad experience, we value our customer satisfaction and happiness. We will do everything we can to make sure that this does not happen in the future and make sure that you are left satisfied at the end of this experience.
Please do not hesitate to reach out if you need more assistance.
Sincerely,
Nancy Miller
Leisure Pro CS Ambassador
[email protected]
Gary F.08/21/2020
easy site to order from
Anonymous Customer08/21/2020
EASY TO USE YOUR WEB SITE
monifa08/21/2020
very good
Don H.08/20/2020 , CT
$50 cheaper than Amazon!
Used it once so far and love my Scorpion!
Davey E.08/20/2020 , AZ
My questions were answered super quick great service!
Anonymous Customer08/20/2020
Very pleased!
Anonymous Customer08/20/2020
Very quick turnaround.
Scott08/20/2020 , NV
No issues, will order from them again.
Mike08/20/2020
Found what I need and hoping it works. Thanks for having it....be well
C. B.08/20/2020
I knew what I wanted was what I purchased a few years ago. I found the item immediately and it was in stock. Easy ordering process.
Anonymous Customer08/20/2020
Easygoing shopping experience
Joshua R.08/20/2020
So far so good :)
Anonymous Customer08/19/2020
Great products and services
John F.08/19/2020 , TX
Easy to navigate and good descriptions. Products were exactly what I ordered.
Tessa08/19/2020
So far so good. Let's see later
M08/19/2020
Awesome
Mike08/18/2020 , CA
I originally ordered through Amazon. My delivery never arrived and I was issued a credit. I then spoke with a customer service rep and was very happy with the outcome. I reordered my products direct from LesurePro and had no problems receiving my order.
[email protected]08/18/2020 , TX
No warning included to keep out of the sunlight. I bought this compass to mount on my racing bike. I desire to return item. Thank you.
Company Response
Thank you for your recent order.
If you wish to return the item, let me email you directly with our return instruction.
Sincerely,
Nancy Miller
Leisure Pro CS Ambassador
[email protected]
Tonya08/18/2020 , AR
Always like ordering from Leisure Pro!
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