HostGator is a leading provider of web hosting and domain name services. Whether you’re a small business and are looking to improve your online presence, or you’re an individual looking for a hobby or portfolio website, we’ve got you covered. With our drag-and-drop website builder, and our application integrations with WordPress, Drupal and Magento, we have the website solution for you. Our award-winning, 24/7/365 support and seamless upgrades will ensure you never get stuck. Try HostGator today!
14,972 Verified Customer Reviews
14,972 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.2
Overall Star
Rating
5-star reviews
About this Company
HostGator is a leading provider of web hosting and domain name services. Whether you’re a small business and are looking to improve your online presence, or you’re an individual looking for a hobby or portfolio website, we’ve got you covered. With our drag-and-drop website builder, and our application integrations with WordPress, Drupal and Magento, we have the website solution for you. Our award-winning, 24/7/365 support and seamless upgrades will ensure you never get stuck. Try HostGator today!
Beverly S.07/01/2021
Good experience so far and good customer service.
Why HostGator?
PC Mag review
Company Response
Hey Beverly,
We are so glad to hear you are enjoying your experience! Thank you for your kind review.
DJ
Customer Advocate at HostGator
Sandra B.07/01/2021
been excellent
Company Response
We are happy to hear this. Thank you for being apart of the HostGator community!
Marissa
Customer Advocate at HostGator
Jonah H.07/01/2021
wonderful experience
Why HostGator?
Nice service and support
Company Response
Thank you for the kind review!
Marissa
Customer Advocate at HostGator
Igor Batinić07/01/2021
everything is easy and clean and simple so far...easy to navigate and find stuff on HostGator...nice!
Why HostGator?
Tyler youtube channel
Company Response
We are always happy to hear this. Thank you for the kind feedback!
Marissa
Customer Advocate at HostGator
Glenn N.07/01/2021
drag and drop file copy a very useful feature but not as good as FTP......just need to find a way to configure
Why HostGator?
Former employment had a reseller account which I managed. Now that I'm retired, I figured the HG service has not changed and the services are still easy to work with. So far so good.
Company Response
Thank you for the kind review!
Marissa
Customer Advocate at HostGator
Deon S.07/01/2021
So far I am liking the excellent service HostGator offers. My very 1st experience and a very good one.
Why HostGator?
Was recommended by Tyler on You Tube and Yoda(tutorials on creating a website from beginning)
Company Response
We are always happy to hear this. Thank you for being apart of the HostGator community!
Marissa
Customer Advocate at HostGator
Alaa H.07/01/2021
cannot access the sign page to access CP
Company Response
Hey Alaa,
We would love to help! We have asked an Escalations Manager to reach out!
DJ
Customer Advocate at HostGator
Dena M.07/01/2021
just arrived
Why HostGator?
found reliable hosting and email
Company Response
Hey Dena,
Welcome to the HostGator family! We are happy to have you!
DJ
Customer Advocate at HostGator
Stephen F.07/01/2021
Very unhappy with customer service
Why HostGator?
price
Company Response
Hey Stephen,
We would love to hear what happened and see how we can fix this. We have asked an Escalations Manager to reach out.
DJ
Customer Advocate at HostGator
clifford S.07/01/2021
very confusing between wordpress and your site. I have watched videos and still don't get the process. going to cancel
Company Response
Hey Clifford,
We see you have already canceled your hosting plan. While we hate to see you go but we do wish you luck on your future hosting endeavors!
DJ
Customer Advocate at HostGator
Sam W.06/30/2021
still learning
Why HostGator?
think its a good webhosting
Company Response
Thank you for the kind review. If you have any questions please do not hesitate to reach out to our support team!
Marissa
Customer Advocate at HostGator
Dr. O.06/30/2021
It's has been positive. The customer service response is great
Why HostGator?
We have used before
Donald E.06/30/2021
Hope I can get this SSL issue for ConcretePolishing.com solved. The message says,
You cannot install SSL for the domain “*.concretepolishing.com” because neither you nor any of your owned accounts controls a domain with that name."
Don Endriss
Company Response
Hey Donald,
We can definitely help here. We have asked an Escalations Manager to reach out and assist.
DJ
Customer Advocate at HostGator
Barry G.06/30/2021
I can't find anything I need
Company Response
Hey Barry,
We will definitely help you find what you need. We have asked an Escalations Manager to reach out and assist.
DJ
Customer Advocate at HostGator
Connie B.06/30/2021
Great service
Company Response
Thank you for the kind review!
Marissa
Customer Advocate at HostGator
Richard H.06/30/2021
Jerome was most helpful and very patient with my problem.
Why HostGator?
A video by Tyler, explaining how to get started creating a webpage using WordPress.
Company Response
We appreciate you taking the time to leave a kind review. Thank you for being apart of the HostGator community!
Marissa
Customer Advocate at HostGator
Abdelrahman G.06/30/2021
I can't set up WordPress even after watching the how-to vedio
Company Response
Hey Abdelrahman,
We would love to assist you with setting up WordPress. We have asked an Escalations Manager to reach out.
DJ
Customer Advocate at HostGator
Piyush K.06/30/2021
Your customer service executives are horrible,
Company Response
Hey Piyush,
We are sorry to hear you had a poor experience. We see you have canceled your account. While we are sad to see you go we wish you the best on your hosting endeavors.
DJ
Customer Advocate at HostGator
Carlton S.06/30/2021
I was assuming that I could get assistance with website migrations but was informed that this would include an additional fee.
Company Response
Hey Carlton,
We can definitely take a look into why you are being charged. We have asked an Escalations Manager to reach out.
DJ
Customer Advocate at HostGator
Matthew H.06/29/2021 , CA
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