Welcome to Hersey Silversmiths. We are a family owned business that first started making silverware back in 1955. Now over 59 years later we are one of the few real manufacturers of silverware, silver jewellery and gifts in the U.K.

At Hersey Silversmiths, we pride ourselves on two things, quality and customer service. When it comes to quality our silver products are 'best in class' with only the finest sterling silver used and great attention to detail and finish. Customer service is also very important to us, and our friendly, helpful staff are ready to help you either by email or telephone.

If you are looking for a special silver gift, you have definitely come to the right place.

 

 

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

12,782 Verified Customer Reviews

12,782 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
9975
(78%)
4 Shopper Approved - Review Star
2352
(18.4%)
3 Shopper Approved - Review Star
398
(3.1%)
2 Shopper Approved - Review Star
37
(0.3%)
1 Shopper Approved - Review Star
20
(0.2%)

Delivery Time
4.9
5 Shopper Approved - Review Star
2339
4 Shopper Approved - Review Star
165
3 Shopper Approved - Review Star
30
2 Shopper Approved - Review Star
11
1 Shopper Approved - Review Star
11
Product Satisfaction
4.8
5 Shopper Approved - Review Star
2152
4 Shopper Approved - Review Star
323
3 Shopper Approved - Review Star
59
2 Shopper Approved - Review Star
16
1 Shopper Approved - Review Star
6
Would Buy Again
4.8
5 Shopper Approved - Review Star
9760
4 Shopper Approved - Review Star
2047
3 Shopper Approved - Review Star
431
2 Shopper Approved - Review Star
29
1 Shopper Approved - Review Star
18
Would Recommend
4.7
5 Shopper Approved - Review Star
10K+
4 Shopper Approved - Review Star
2230
3 Shopper Approved - Review Star
473
2 Shopper Approved - Review Star
31
1 Shopper Approved - Review Star
21
Customer Service
4.6
5 Shopper Approved - Review Star
241
4 Shopper Approved - Review Star
22
3 Shopper Approved - Review Star
16
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
11
Price Satisfaction
4.6
5 Shopper Approved - Review Star
1801
4 Shopper Approved - Review Star
612
3 Shopper Approved - Review Star
121
2 Shopper Approved - Review Star
19
1 Shopper Approved - Review Star
3
SHOW DETAILS

5-star reviews
9,500+

5-star reviews

9 years collecting reviews

About this Company

Welcome to Hersey Silversmiths. We are a family owned business that first started making silverware back in 1955. Now over 59 years later we are one of the few real manufacturers of silverware, silver jewellery and gifts in the U.K.

At Hersey Silversmiths, we pride ourselves on two things, quality and customer service. When it comes to quality our silver products are 'best in class' with only the finest sterling silver used and great attention to detail and finish. Customer service is also very important to us, and our friendly, helpful staff are ready to help you either by email or telephone.

If you are looking for a special silver gift, you have definitely come to the right place.

 

 

Filter
S
Su O.
07/23/2019

Excellent service and a beautiful
Product. Thank you.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

J
Judy G.
07/23/2019

Very easy, so far, so good

Would Recommend
5/5
Would Buy Again
5/5

A
Aaron
07/22/2019

Easy as pie to find something my town didn’t have

Would Recommend
5/5
Would Buy Again
5/5

A
Anonymous Customer
07/22/2019

My only complaint is that I could not see the final price before going to checkout, so had two sizes in my bag, but could not delete one and had to return to the site today to complete the purchase.

Would Recommend
3/5
Would Buy Again
3/5

A
Anonymous Customer
07/22/2019

Very simple to use

Would Recommend
4/5
Would Buy Again
4/5

Z
Zoe
07/21/2019 , Essex

Fast, easy and relaxed shopping experience

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

A
Anonymous Customer
07/21/2019

Happy but thought the website a bit slow.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

K
Kathleen A.
07/21/2019

Websiteeasy to use, plenty f choice.

Would Recommend
5/5
Would Buy Again
5/5

K
Karen B.
07/21/2019

Second purchase, great quality and great service

Would Recommend
5/5
Would Buy Again
5/5

J
Jackie P.
07/20/2019 , Surrey

Easy transaction very pleased

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

A
Anonymous Customer
07/20/2019

Easy to use website

Would Recommend
5/5
Would Buy Again
5/5

C
Christine F.
07/19/2019

Website was easy to navigate and ordering process very easy and smooth.
The item was of good quality and delivery was quicker than I had expected. I would certainly recommend to others and have done so and would without hesitation buy from company again. Thank you so much

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

M
Maureen L.
07/19/2019 , Staffordshire

Customer service was excellent. The bracelet I ordered for my husband was a little small I rang the sales team and they made a bracelet to the wrist size required I returned original bracelet and following my amendments the new bracelet arrived the following day. I wouldn't hesitate to recommend Hersey's and would definitely use them again.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

A
Anonymous Customer
07/19/2019

Really easy

Would Recommend
5/5
Would Buy Again
5/5

N
Nicky M.
07/19/2019

Easy to use

Would Recommend
5/5
Would Buy Again
5/5

A
Anita S.
07/18/2019 , East Yorkshire

Have already previously bought my granddaughters christening present from you it was lovely. Quick delivery as well.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

L
L C.
07/18/2019

I would have like to add a gift message and gift wrap option - are these available please?
Also this part doesn't read easily on a mobile phone.
Thanks
Edit: I was phoned by a very helpful member of staff who took a gift message and also gift wrapped my gift. The recipients are delighted - thank you!

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

T
Tahera M.
07/18/2019

Quick and easy. Just what I was looking for.

Would Recommend
5/5
Would Buy Again
5/5

J
Juris P.
07/16/2019 , Merseyside

Wasn't happy with DHL service payed money for 2-3 day delivery finally got after 1 week of stress

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Company Response

Thank you for your comments.  We're sorry that your order delivery was delayed on this occasion, DHL are usually efficient.  We're glad that the gift finally arrived safely with the recipient.

Kind regards
Hersey Silversmiths

L
Lesley L.
07/16/2019

Jewellery looks beautiful on your website. Thanks.

Would Recommend
5/5
Would Buy Again
5/5

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