handicappedpets.com Reviews
About this Company113 Product Ratings and Reviews
4.6
Overall Star
Rating
About this Company
Naomi - 08/02/2021
It is very complicated to get the cart properly set up for your dog. I can't tell you how many times I have watched the video and read the little booklet. We still don't have it right, and it is very taxing on our dog (and not setting him up for a positive experience with the cart!). Hoping once we get it set up right (height, strap length, etc.), he will be able to extend his walks (our GSD has DM), but right now I can't opine on functionality of the cart!!
Company Response
Feel free to send over some pictures of your dog in the wheelchair so we may evaluate the fitting! You can send your pictures over to [email protected] or text them to 775-573-8742 M-F 8-5 EST.
08/02/2021 - Ohio
So far we have not contacted them about our purchase, as I don't think they can give us much help over the phone. I have had to Google you tube videos to help address certain fitting issues.
Susan - 07/29/2021
My 12 yr old Husky/Shepherds mix, Chloe, has one back leg. Her back right leg was amputated 4 yrs ago. As time went on she began to gain weight bc she couldn’t run and exercise. It has become increasingly difficult for her left leg to hold her up. Just to move around she would have to drag herself. Our veterinarian suggested the doggie wheelchair. We ordered one. The video and directions were good but not being familiar with the wheelchair it took us a little longer than it probably should have to put it together. We are going slow at getting her use to it. We can see it will be of significant value to her to move around like she use to once she becomes comfortable in it.
Company Response
Thank you for your feedback, please let us know if there is anything we can help with! 888-253-0777 or [email protected]
07/29/2021
No problems after I got the address right.
Mike - 07/21/2021
Overall a very good product and working well for our German Shepherd, Fred. The only issue we are having is the stirrups supplied with unit: they so not stay adjusted and the foam moves to the side so his legs are just supported on the elastic cords.
Company Response
Thank you for your feedback, please let us know if there is anything we can help with! 888-253-0777 or [email protected]
Danette - 07/01/2021
We are so happy with our purchase and the freedom it gave back to our boy, Cruz! Cruz can get back to cruzin again ❤️
Company Response
We are so happy you had a good experience with our website, thank you for sharing!
07/01/2021 - AB
The website was very user friendly, the measurement guideline was easy to use. The walkin wheels were so easy to assemble and put on our dog!
LEE - 06/24/2021
Recommended by our dog's vet to allow her to be mobile during her convalescence. Solid construction.
Company Response
Thank you for your feedback, please let us know if there is anything we can help with! 888-253-0777 or [email protected]
06/24/2021 - TX
Recommended by our dog's vet to allow her to remain mobile during her convalescence. Solid construction for being made in China.
Curt - 06/24/2021
My Dog loves his new wheelchair, it has boosted his Morral and he is huis old self again, thank you
Company Response
Thank you for your feedback, please let us know if there is anything we can help with! 888-253-0777 or [email protected]
06/24/2021 - TX
We did not receive the tote bag
Rita - 06/19/2021
We really haven't used it yet, we just received it and put it together, which was easy, thanks! It's built really well, can't wait to see if our Oreo takes to it.
Company Response
We are so happy to hear that, thank you for sharing!
06/19/2021 - AZ
It was easy to find what we were looking for and we appreciated the videos and all of the information. Thank you.
Wendy - 06/15/2021
these wheels are awesome
Company Response
We are so happy to hear that, thank you for sharing!
06/15/2021 - MN
so far so good, we have received the product and once we put together and use it should perform as well as the other set of wheels borrowed to us to see if our dog would use it
Joel - 05/27/2021
I would like to see a ratcheting system in the wheels or a tire lock so my dog can push back without moving backwards. Unfortunately my dog passed shortly after so I can't give a reliable review either way, good or bad.
Company Response
Thank you for your feedback, we really appreciate it!
05/27/2021
Saved my dog from the final vet visit?
Kerry - 05/23/2021
A lifesaver
Company Response
Thank you for your feedback, we really appreciate it!
Stacey - 05/20/2021
I can't get it to fit correctly.
Company Response
Feel free to send over some pictures of your dog in the wheelchair so we may evaluate the fitting! You can send your pictures over to [email protected] or text them to 775-573-8742 M-F 8-5 EST.
Becky - 05/17/2021
While we are still in the learning stages of the wheelchair, it is a well made product and assembly was very easy. Just experimenting with the fit and getting him used to it. thank you!
Company Response
Thank you for your feedback, we really appreciate it!
jeff - 05/04/2021
My dog has no use of her back legs. The device is extending not only her life but quality of life.
Darren - 05/01/2021
He can walk around now thats all I ever wanted
Carolyn - 04/23/2021
Perfect!! Gave our beloved Moses back his quality of life!!
Jennifer - 04/13/2021
This wheelchair is amazing! It’s given my dog freedom and she’s enjoying her mile-long walks again. When her rear end gets weak, the chair supports her 75 pound body nicely. It’s sturdy and rugged for walking on I paved surfaces. She easily adapted to the chair. I’m so glad I bought it!
04/13/2021
I like the sure fit sizer. Very helpful!
John - 04/12/2021
Ez to put together. Takes patience then they get it
04/12/2021
Simple fast EZ
PAM - 04/11/2021
not sure yet; the instructions were not very clear in the book; had to use the videos and have my daughter help Placing the silver extensions in by pushing the little black button was not easy; it kept getting stuck. I received it April 3 and just not put together today 4/10 I have not tested with my dog yet. He has degenerative myelopothy; I will have to see how he does. I may have to send it back within 30 days.
04/11/2021
website is very informative and I like that I could use my Amazon card
Lisa - 04/08/2021
Still working out some adjustments but so far happy with purchase
04/08/2021
Great phone customer service
Samantha - 04/07/2021
It has only been a week and we are still testing out the wheel chair but I think it is a good fit. I have a 90 lb German Shepherd, and she seems to like it on pavement, still getting use to it on the grass. It can definitely work well on grass, we plan to try it on a flat hiking trail soon.
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