culinarydepotinc.com Reviews

About this Company

Food Service Commercial Kitchen Restaurant Equipment & Supplies. Culinary Depot is a Food-service & Beverage Equipment Company, Established in 1999, Culinary Depot is a fully authorized Commercial Kitchen Equipment and Restaurant Supplies Dealer that represents all major brands of restaurant equipment. 10% of our profits go to Charity.
We feature over 50,000 quality items online and have over 300,000 items in our product database. Please call our Trained Sales Consultants at 1-866-715-3672 to get help with items online or products not featured on our website.
"Prices listed in this site are guaranteed to be the lowest in the country". Culinary Depot also has special lease rates shown at all products over $1000.
Culinary Depot brings you the finest commercial kitchen equipment and complete food service design services including consultation, menu review, preliminary design, value engineering, electrical, plumbing and ventilation plans along with full project management. We also have Institutional experts who work with Hospitals, Nursing Homes, Schools, Hotels and Prisons.

International Food-Service Equipment Supplier. Offering you a vast selection of commercial kitchen equipment & supplies at highly discounted prices. Servicing: Hotels, Restaurants, Bars, Cruises, Caterers, Cafeterias, Hospitality, Supermarkets, Casinos

 

At the intersection of food service and innovation, you will find Culinary Depot diligently working to service our customers’ best interest and provide unsurpassed knowledge, experience, and dedication.

Built on the backbone of Founder and President Sholem Potash’s experience and hard work ethic, Culinary Depot has risen to become one of today’s premier commercial kitchen equipment suppliers. The original vision of Sholem Potash has been brought to life and expanded upon under the guidance of CEO Michael Lichter who has expanded the company from not only wholesale product distribution, but kitchen installation and furnishing as well. This calculated expansion has paid off as Culinary Depot moves into new emerging markets that require their solutions.

Moving forward, our goal and vision is to continue to provide our customers with excellent service and dedication to perfection, while expanding and innovating within our industry. We also seek to provide our team of employees with a creative and appreciative work environment. We believe their success is our success and we encourage them to dream big!Unlike many other businesses, Culinary Depot was not conceived of in the corporate boardroom or at an investors’ meeting. Rather, the ideals that guide every aspect of our company were shaped in the heat of the kitchen, where Sholem Potash, president and founder, spent decades preparing mass quality meals for schoolchildren and hotel guests.

For more information on working with Culinary Depot please email us at [email protected]

If you are interested in joining our team please visit our Careers page to get started.

At its heart, culinary Depot understands that every chef, dietary director, establishment, and institution has different needs. Our overriding principle – as an upstart in 1999 and today – is to work with each customer every step of the way to help them meet their individual foodservice goals in the most practical, time efficient, and cost effective manner.

Our highly motivated professional staff, backed by a solid relationship with a cross section of industry suppliers, enables Culinary Depot to constantly remain on the cutting edge of the industry. We offer a full line of the most innovative products on the market as well as the guidance to integrate the most suitable equipment within the applicable logistics.

 

 

Culinary Depot® Rated #1 USA's Premier Commercial Food and Beverage Equipment Supplier, Layout Design and Installation. 

Call 1-866-715-3672 - Chat with The Friendliest Customer Service and Product Experts. 

Price Match Guarantee! HTTPS://WWW.CULINARYDEPOTINC.COM

Largest Online Selection of commercial Kitchen Equipment and small-wares + Lowest Prices. 

Fast and Free Shipping on 25,000+ items

Financing and Leasing Available

Authorized Distributor 17+ Years

Servicing:

Hospitality and Travel 

Restaurants and Bars 

Caterers 

Healthcare 

Correctional Facilities 

Educational Facilities ?Business and Industry

Supermarkets

General Contractors

Cruises

Hotels

Culinary Depot, founded in 1999, and located at 2 Melnick Dr. Monsey, New York, is one of the largest US distributors of commercial kitchen equipment and restaurant supplies. Their commercial reach also expands past products and includes commercial installations and consulting.

Culinary Depot was founded in 1999 by Executive Chef Sholem Potash, who spent over 20 years gaining the experience needed to successfully start the business.

With his advanced knowledge of commercial Kitchen machines and equipment in the entire food and beverage industry Mr. Potash leads Culinary Depot to ever greater heights.

Culinary Depot® USA's #1 Commercial Food & Beverage Equipment International Supplier, Layout Design & Installation.
? Call 1-866-715-3672 - Chat with The Friendliest Customer Service & Product Experts. ? Price Match Guarantee!
? Largest Online Selection (small-wares incl.) + Lowest Prices.
? Fast & Free Shipping on 25,000+ items
? Financing and Leasing Available ? Authorized Distributor 17+ Years
Servicing:
? Hospitality & Travel
? Restaurants and Bars
? Caterers
? Healthcare
? Correctional Facilities
? Educational Facilities ?Business and Industry
? Supermarkets
? Casinos and Gaming
? General Contractors
? Cruises
? Hotels
? Bakeries
? Food Trucks

Filter

This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

2,893 Verified Customer Reviews

2,893 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
2249
(77.7%)
4 Shopper Approved - Review Star
476
(16.5%)
3 Shopper Approved - Review Star
129
(4.5%)
2 Shopper Approved - Review Star
20
(0.7%)
1 Shopper Approved - Review Star
19
(0.7%)

Would Buy Again
4.7
5 Shopper Approved - Review Star
1835
4 Shopper Approved - Review Star
352
3 Shopper Approved - Review Star
67
2 Shopper Approved - Review Star
13
1 Shopper Approved - Review Star
23
Would Recommend
4.7
5 Shopper Approved - Review Star
1792
4 Shopper Approved - Review Star
358
3 Shopper Approved - Review Star
102
2 Shopper Approved - Review Star
15
1 Shopper Approved - Review Star
23
Price Satisfaction
4.5
5 Shopper Approved - Review Star
220
4 Shopper Approved - Review Star
66
3 Shopper Approved - Review Star
27
2 Shopper Approved - Review Star
6
1 Shopper Approved - Review Star
9
Customer Service
4.3
5 Shopper Approved - Review Star
46
4 Shopper Approved - Review Star
11
3 Shopper Approved - Review Star
5
2 Shopper Approved - Review Star
4
1 Shopper Approved - Review Star
5
SHOW DETAILS

5-star reviews
2,000+

5-star reviews

8 years collecting reviews

About this Company

Food Service Commercial Kitchen Restaurant Equipment & Supplies. Culinary Depot is a Food-service & Beverage Equipment Company, Established in 1999, Culinary Depot is a fully authorized Commercial Kitchen Equipment and Restaurant Supplies Dealer that represents all major brands of restaurant equipment. 10% of our profits go to Charity.
We feature over 50,000 quality items online and have over 300,000 items in our product database. Please call our Trained Sales Consultants at 1-866-715-3672 to get help with items online or products not featured on our website.
"Prices listed in this site are guaranteed to be the lowest in the country". Culinary Depot also has special lease rates shown at all products over $1000.
Culinary Depot brings you the finest commercial kitchen equipment and complete food service design services including consultation, menu review, preliminary design, value engineering, electrical, plumbing and ventilation plans along with full project management. We also have Institutional experts who work with Hospitals, Nursing Homes, Schools, Hotels and Prisons.

International Food-Service Equipment Supplier. Offering you a vast selection of commercial kitchen equipment & supplies at highly discounted prices. Servicing: Hotels, Restaurants, Bars, Cruises, Caterers, Cafeterias, Hospitality, Supermarkets, Casinos

 

At the intersection of food service and innovation, you will find Culinary Depot diligently working to service our customers’ best interest and provide unsurpassed knowledge, experience, and dedication.

Built on the backbone of Founder and President Sholem Potash’s experience and hard work ethic, Culinary Depot has risen to become one of today’s premier commercial kitchen equipment suppliers. The original vision of Sholem Potash has been brought to life and expanded upon under the guidance of CEO Michael Lichter who has expanded the company from not only wholesale product distribution, but kitchen installation and furnishing as well. This calculated expansion has paid off as Culinary Depot moves into new emerging markets that require their solutions.

Moving forward, our goal and vision is to continue to provide our customers with excellent service and dedication to perfection, while expanding and innovating within our industry. We also seek to provide our team of employees with a creative and appreciative work environment. We believe their success is our success and we encourage them to dream big!Unlike many other businesses, Culinary Depot was not conceived of in the corporate boardroom or at an investors’ meeting. Rather, the ideals that guide every aspect of our company were shaped in the heat of the kitchen, where Sholem Potash, president and founder, spent decades preparing mass quality meals for schoolchildren and hotel guests.

For more information on working with Culinary Depot please email us at [email protected]

If you are interested in joining our team please visit our Careers page to get started.

At its heart, culinary Depot understands that every chef, dietary director, establishment, and institution has different needs. Our overriding principle – as an upstart in 1999 and today – is to work with each customer every step of the way to help them meet their individual foodservice goals in the most practical, time efficient, and cost effective manner.

Our highly motivated professional staff, backed by a solid relationship with a cross section of industry suppliers, enables Culinary Depot to constantly remain on the cutting edge of the industry. We offer a full line of the most innovative products on the market as well as the guidance to integrate the most suitable equipment within the applicable logistics.

 

 

Culinary Depot® Rated #1 USA's Premier Commercial Food and Beverage Equipment Supplier, Layout Design and Installation. 

Call 1-866-715-3672 - Chat with The Friendliest Customer Service and Product Experts. 

Price Match Guarantee! HTTPS://WWW.CULINARYDEPOTINC.COM

Largest Online Selection of commercial Kitchen Equipment and small-wares + Lowest Prices. 

Fast and Free Shipping on 25,000+ items

Financing and Leasing Available

Authorized Distributor 17+ Years

Servicing:

Hospitality and Travel 

Restaurants and Bars 

Caterers 

Healthcare 

Correctional Facilities 

Educational Facilities ?Business and Industry

Supermarkets

General Contractors

Cruises

Hotels

Culinary Depot, founded in 1999, and located at 2 Melnick Dr. Monsey, New York, is one of the largest US distributors of commercial kitchen equipment and restaurant supplies. Their commercial reach also expands past products and includes commercial installations and consulting.

Culinary Depot was founded in 1999 by Executive Chef Sholem Potash, who spent over 20 years gaining the experience needed to successfully start the business.

With his advanced knowledge of commercial Kitchen machines and equipment in the entire food and beverage industry Mr. Potash leads Culinary Depot to ever greater heights.

Culinary Depot® USA's #1 Commercial Food & Beverage Equipment International Supplier, Layout Design & Installation.
? Call 1-866-715-3672 - Chat with The Friendliest Customer Service & Product Experts. ? Price Match Guarantee!
? Largest Online Selection (small-wares incl.) + Lowest Prices.
? Fast & Free Shipping on 25,000+ items
? Financing and Leasing Available ? Authorized Distributor 17+ Years
Servicing:
? Hospitality & Travel
? Restaurants and Bars
? Caterers
? Healthcare
? Correctional Facilities
? Educational Facilities ?Business and Industry
? Supermarkets
? Casinos and Gaming
? General Contractors
? Cruises
? Hotels
? Bakeries
? Food Trucks

Filter
S
Shopper Approved - Verified Customer Serene L.
01/04/2018 , AZ

taking too long for shipping, no call back from customer service about order status. No follow-up communication on the order status,

Would Recommend
2/5
Would Buy Again
2/5
Price
2/5
Customer Service
1/5

Merchant Response

culinarydepotinc.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

C
Shopper Approved - Verified Customer Chris V.
10/09/2017

As your new customer I had trouble placing a $360 order on your website. When I clicked place order, an error came up. So I called and all I got was an excuse that you are out of office and zero help! As a small business owner, I do not make excuses- I always serve my customers. I still bought from you because I figured out how to pay on my own and after several attempts. Chris Valerio

Would Recommend
2/5
Would Buy Again
4/5

J
Shopper Approved - Verified Customer Joshua
07/19/2017 , OH

Can't track my package.

It's been 13 days and i'm waiting on a simple knife bag.

Would Recommend
2/5
Would Buy Again
1/5
Price
3/5

Merchant Response

culinarydepotinc.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

K
Shopper Approved - Verified Customer Karla M.
03/29/2017

Your order website if horrible...instead of retaining any information you have typed in, if you have an error it clears the whole page, what a total pain and waste of time

Would Recommend
2/5
Would Buy Again
2/5

B
Shopper Approved - Verified Customer Bruce L.
01/21/2017

Web site is difficult

Would Recommend
1/5
Would Buy Again
4/5

Merchant Response

culinarydepotinc.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

G
Shopper Approved - Verified Customer Gonzalo U.
01/09/2017

very difficult to find items

Merchant Response

culinarydepotinc.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

G
Shopper Approved - Verified Customer Gary H.
01/03/2017 , NC

Ordered product on December 20 , 2016. Got a confirmation email which is great. Signed up for web orders( thinking I may order again). It is Jan. 3, 2017 and not only do I not have my product, you have charged and got my money, and when I check the status on line it state that I have 0 orders.
To top it all off, you send me this survey. No phone call, no email saying due to the holiday's your pourchase may take a few extra days.

Product Satisfaction
1/5
Price
5/5
Delivery
1/5

Merchant Response

culinarydepotinc.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

J
Shopper Approved - Verified Customer James C.
12/31/2016

How can you ask me about my shopping experience two days after I ordered and haven't seen or received my product. Let me view my purchase and see how long I have to wait or receive a conformation and shipments date before I can rate my experiences with this vendor. Thank You

Product Satisfaction
3/5
Price
3/5
Delivery
2/5

Merchant Response

culinarydepotinc.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

E
Eli
11/30/2016 , NJ

Was great

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

Merchant Response

culinarydepotinc.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

A
Shopper Approved - Verified Customer Amy
12/02/2015

No shipping choices, when I added a $5 item, bowl dough scrapers the shipping went up by $9.


C
Shopper Approved - Verified Customer craig W.
11/24/2015

I had to approve payment with paypal twice. I did not feel comfortable approving a second payment. It was mildly confusing.


D
david
05/08/2015

i did notwant to create an account you should have opption to continue as guest


L
Shopper Approved - Verified Customer Lauren R.
10/06/2014

Placed an order on September 8, 2014 for 4 dozen Vollrath steak knives online. Was not provided a shipping date/time that we would receive our order. Called on September 15 to find out where order was and informed that a "Jacob" signed for them at the warehouse. Was told the item was received but we do not have a Jacob that works here. Was then informed that the items were sent to the warehouse and not properly shipped to our location. Placed another phone call on September 24 to find out where our order was. Was informed it should arrive "any day now". Waited nearly 3 weeks to receive an order that we paid $253.20 with ground shipping $12.42 and total $265.62. Not satisfied on the time frame it took to receive this order or the company's people's knowledge of where our items were.

Product Satisfaction
3/5
Price
1/5
Customer Service
3/5
Delivery
1/5

Merchant Response

culinarydepotinc.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

C
Shopper Approved - Verified Customer Cameron E.
01/14/2021

No discount at half the product price to ship my item . I really hope I receive my knife before I have work that being the 22nd of this month

Would Recommend
1/5
Would Buy Again
1/5

Company Response

Cameron, we would like you to receive your item on time so please reach out to us so we can help you with this. The shipping costs are all based on our courier charges.  Thank you for choosing Culinary Depot and we are looking forward to hearing from you as to how we can resolve this. 

E
Shopper Approved - Verified Customer Everleen R.
08/04/2020

The shipping charges are more than the item..

Would Recommend
1/5
Would Buy Again
1/5

A
Shopper Approved - Verified Customer Anonymous Customer
06/30/2020

Several times I tried to have a shipping address different from the billing address, using PayPal. The system wouldn't let me - I could only use a credit card. Also, I called about this and was told I could do it online. After that answer, the rep hung up abruptly. I tried online again, and that differnt rep told me to put the order in & she would adjust it after receiving it. When I said I would cancel the order instead of doing that, she then said she could help me and put me on hold for a few minutes before returning. I've included a request for some addtional info on the shipping label as well as a gift card note and hope you can fulfill those requests. Thank you.

Would Recommend
3/5
Would Buy Again
3/5
Price
3/5
Customer Service
2/5

D
Shopper Approved - Verified Customer Daniel L.
06/09/2020

I left you feedback. Your phone help is no help at all. Read what I left on the order form. I will be surprised if I receive the order I just placed.

Would Recommend
1/5
Would Buy Again
1/5

J
Shopper Approved - Verified Customer James H.
01/05/2020

Well said you had a part I ordered it and was told it be here in two days and it did show so I am not very happy

Would Recommend
1/5
Would Buy Again
1/5

H
Shopper Approved - Verified Customer Herbert
12/25/2018 , MD

The order was placed on 12/02 and as of 12/25th my order has not been delivered

Would Recommend
1/5
Would Buy Again
1/5
Price
3/5

L
Shopper Approved - Verified Customer Lisa
06/08/2018

I tried to order a product CAL-MIL 1714-60 that was sowing on the website as $49.34. I spoke to online chat and shared that when I put in in the cart the price went up to $66.60 so Dina tried to get it to come up and then I emailed her a pdf of the price. In the mean time, she stated she got to her manager and they could not honor the price on your website , but the web company will send me a coupon for later purposes. 30 minutes later and I get rewarded by having to pay full price and point out a mistake on your website. That is great customer service and that is why I rated my experience a one. She and her manager could have done something to make it right but decided not to and this is the impression your company has left me.

Would Recommend
1/5
Would Buy Again
1/5

Merchant Response

culinarydepotinc.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

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