"I initially ordered several samples of hardware from Cosmas to check the quality, as the prices are very low. I was extremely pleased as the drawer pulls, in particular, were identical in every respect to Amerock hardware at a fraction of the price. I ordered a large quantity of these pulls for a high end kitchen/pantry that is part of our new house construction as well as a few knobs. When rechecking my order I noticed that I accidentally switched the samples in the little bags they came in and as a result copied the wrong model number onto my order. I emailed the company and explained my mistake and they promptly changed my order, no problem. I think that they are providing a quality product at an extremely reasonable price and their customer service is exemplary. I will not hesitate to order again or recommend them to a friend."