consumerteq.com Reviews
4,627 Verified Customer Reviews
4,627 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.9
Overall Star
Rating
5-star reviews
11/07/2014 , CO
Vinod did a good job thanks
11/07/2014
Ron and Vinod were very great and efficent! Thank you so much! I would recommend this to anyone!
Eunice L.11/07/2014
Dell Support people are fabulous!
11/03/2014 , CA
GOOD JOB TY
Anonymous Customer10/29/2014
Your tech person has a lot of patience,he is good
10/28/2014 , ON
Having thought to have only a minor glitch I brought in my laptop and expected it to come out after a few days. When the Coteq guys took quite some time to solve it I thought something had gone wrong. Instead the tech folks explained that something bigger had caused the trouble and they wanted to make sure to fix it. Having had a talk with some friends about the bug they confirmed that the tech guys did quite an amazing job. Would recommend COTEQ to my friends after this experience.
10/27/2014 , FM
Reliable tech service with COTEQ. I had discovered an annoying issue with the computer of my mum which impeded her work substantially. Unable to fix it myself I had the tech service check the computer. It took some time to figure out what caused the problem but eventually they could resolve it pretty smoothly. I appreciate that they took their time to fix all glitches to avoid us coming back in the future with a related issue. Thanks for the good service guys!
10/22/2014 , CO
I called Coteq for some hardware related issues. Though it took the customer service representative quite some time to understand my problem and identify the causes, I was pleased with her patience and resolution. After about 15 minutes, she was able to identify my problem and solve it to my satisfaction. It has been 15 days since our call and I haven't had an follow up troubles. 10/10 for patience, 9/10 for technical expertise. Highly recommended.
carol P.10/21/2014
tech very helpful and polite thank you all for your service.
10/20/2014 , NJ
Really Good Service. Prompt and Qualified technicians and very helpful.
Sarah O.10/20/2014
great help
virginia S.10/20/2014
amazing!
10/17/2014 , RI
very helpful
10/17/2014
It seems that technicians (some) sometimes fail to report all the problems to another technician when the case is transferred to that new technician.
Roger P.10/17/2014
Good service, and was happy to get prompt response.
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