coastaltoolsupply.com Reviews

About this Company

Coastal Tool Supply is a leading distributor of professional quality service automotive tools and equipment. We know our tools - that's what sets us apart from our competition. We get you into the right tool, and ship it fast to your door from one of our 10 warehouse distribution centers across the United States.

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

2,721 Verified Customer Reviews

2,721 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
2080
(76.4%)
4 Shopper Approved - Review Star
479
(17.6%)
3 Shopper Approved - Review Star
130
(4.8%)
2 Shopper Approved - Review Star
12
(0.4%)
1 Shopper Approved - Review Star
20
(0.7%)

Product Satisfaction
4.7
5 Shopper Approved - Review Star
250
4 Shopper Approved - Review Star
37
3 Shopper Approved - Review Star
9
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
10
Price Satisfaction
4.6
5 Shopper Approved - Review Star
237
4 Shopper Approved - Review Star
47
3 Shopper Approved - Review Star
15
2 Shopper Approved - Review Star
5
1 Shopper Approved - Review Star
5
Delivery Time
4.5
5 Shopper Approved - Review Star
234
4 Shopper Approved - Review Star
33
3 Shopper Approved - Review Star
17
2 Shopper Approved - Review Star
8
1 Shopper Approved - Review Star
17
Customer Service
3.6
5 Shopper Approved - Review Star
13
4 Shopper Approved - Review Star
2
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
5
SHOW DETAILS

5-star reviews
2,000+

5-star reviews

About this Company

Coastal Tool Supply is a leading distributor of professional quality service automotive tools and equipment. We know our tools - that's what sets us apart from our competition. We get you into the right tool, and ship it fast to your door from one of our 10 warehouse distribution centers across the United States.

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R
Shopper Approved - Verified Customer Ramiro M.
06/05/2015 , TX

Great pricing

Would Recommend
5/5
Would Buy Again
5/5

D
Shopper Approved - Verified Customer Doug D.
06/01/2015 , AZ

Good

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer alberto D.
05/30/2015 , NV

So far great

Would Recommend
5/5
Would Buy Again
5/5

K
Shopper Approved - Verified Customer KENNETH M.
05/29/2015 , SC

Very competitive prices

Would Recommend
5/5
Would Buy Again
5/5

H
Shopper Approved - Verified Customer HECTOR M.
05/28/2015 , TX

quick and ez , felt to ez!

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer ARTHUR S.
05/27/2015

Greetings,

Good service, great prices, but it would be very nice to get a tracking # on the shipment when it leaves your warehouse. I get an "Order Confirmation" email from your site regarding purchase, but no tracking #.

A tracking # is not a must-have for me, as long as my package arrives, I'm OK with it. I've bought from your company other times, and my shipments have arrived quick.

Your survey is OK, but there is one more question you should be asking your customers, and I think it's the most important question I could ever ask mine -

"Would you buy from me/us again?"

It's far easier to sell something to a past customer than a new one. The ice is broken, the trust is established, and
I don't think twice about buying from your website anymore.

Yes, I'll buy from you again.

Thanks!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

J
Shopper Approved - Verified Customer joaquin B.
05/27/2015 , CA

Everything fine


M
Shopper Approved - Verified Customer Me
05/26/2015

Great

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

J
Shopper Approved - Verified Customer Jesse N.
05/25/2015 , MI

God


P
Shopper Approved - Verified Customer Paul N.
05/24/2015 , NE

Problem with getting a shipping quote.

Company Response

Paul, We are very sorry if you had difficulty getting a shipping quote. Our shipping rates are pulled from the current shipping rates direct from the shipper. Sometimes during an order, there may be a connection issue with receiving the rates at the time of the order. If that or any other issue happens, you may feel free to contact our customer service team toll-free at 877-866-5699 for assistance. We apologize for any inconvenience and appreciate your business.

R
Shopper Approved - Verified Customer Raymond R.
05/22/2015 , KS

nice and easy


J
Shopper Approved - Verified Customer joe L.
05/22/2015 , mn

good so far


G
Greg S.
05/20/2015 , FL

Speedy service, above average customer service and low prices. A perfect, no hassle shopping experience. I appreciate the fact that customer service helped me save an additional twenty dollars over their already low prices. With no doubt, this organization sets standards by which others should operate. I do not say things like this very often and when I do, I certainly don't say things that are not sincere. Thank you for your professionalism, Quality Tools for Less.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

W
Shopper Approved - Verified Customer William R.
05/20/2015 , PR

We will see when it gets here!
So far so good.

Would Recommend
5/5
Would Buy Again
5/5

W
Shopper Approved - Verified Customer William B.
05/19/2015 , PA

Good shopping experience

Would Recommend
3/5
Would Buy Again
4/5

J
Shopper Approved - Verified Customer Jim E.
05/18/2015 , WY

Great

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer Andrew F.
05/17/2015 , VA

what i wanted at the best price

Would Recommend
4/5
Would Buy Again
4/5

T
Shopper Approved - Verified Customer timothy K.
05/15/2015 , KS

Like the paypal option

Would Recommend
5/5
Would Buy Again
5/5

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