Founded in 1973, Backwoods is an outdoor gear and apparel company with four brick and mortar locations: Fort Worth, TX, Oklahoma City, OK, Omaha, NE and Tulsa, OK, as well as our online store: www.backwoods.com. Backwoods has been selling quality products through exceptional customer service for over 40 years. Backwoods offers clothing, equipment and expertise to help customers fulfill their needs for most of life’s great adventures: hiking, trekking, fishing, climbing, camping, kayaking, paddling, hunting, and adventure trips.

Backwoods also provides Backwoods Adventures, a travel company that provides unique, personal and first-rate experiences. Backwoods Adventures organizes trips in all 7 continents. We would love to meet you in any of our locations and invite you can see for yourself all that we have to offer.

Filter

This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

891 Verified Customer Reviews

891 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.6

Overall Star
Rating

5 Shopper Approved - Review Star
676
(75.9%)
4 Shopper Approved - Review Star
143
(16%)
3 Shopper Approved - Review Star
44
(4.9%)
2 Shopper Approved - Review Star
13
(1.5%)
1 Shopper Approved - Review Star
15
(1.7%)

Customer Service
3.8
5 Shopper Approved - Review Star
6
4 Shopper Approved - Review Star
2
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
1
SHOW DETAILS

5-star reviews
500+

5-star reviews

About this Company

Founded in 1973, Backwoods is an outdoor gear and apparel company with four brick and mortar locations: Fort Worth, TX, Oklahoma City, OK, Omaha, NE and Tulsa, OK, as well as our online store: www.backwoods.com. Backwoods has been selling quality products through exceptional customer service for over 40 years. Backwoods offers clothing, equipment and expertise to help customers fulfill their needs for most of life’s great adventures: hiking, trekking, fishing, climbing, camping, kayaking, paddling, hunting, and adventure trips.

Backwoods also provides Backwoods Adventures, a travel company that provides unique, personal and first-rate experiences. Backwoods Adventures organizes trips in all 7 continents. We would love to meet you in any of our locations and invite you can see for yourself all that we have to offer.

Filter
B
Shopper Approved - Verified Customer Buz
02/05/2021

Great

product choice

Available


A
Amy
01/26/2021 , OR

On 12/31, we ordered a pair of Simms fishing boots. Said they would ship in 5-7 business days. They charged my card on 1/1. We heard nothing! Emailed CS 1/17 and got an automated response saying "We're on it." Called retail store in TX (only phone number available) 1/19 and spoke with GM of store. Said he would call me back. Later in the day, got an email from CS saying item is currently out of stock and unavailable and issued me a refund. Ummm, I don't think this is the way things are supposed to work?

Customer Service
1/5

D
Shopper Approved - Verified Customer darla
01/26/2021

Easy and less expensive

Merchant Choice

price

product choice

own a pair

Oboz Women's Sawtooth 2 Mid Hiking Boots Drizzle / Aqua 7.5
Oboz Women's Sawtooth 2 Mid Hiking Boots Drizzle / Aqua 7.5
Read more reviews about this product

01/26/2021

The boot is great. I own a pair and wanted another. Unfortunately, the width wasn't right. When I went to return it, it cost $58 to send back. Boot great: Backwoods return policy....awful.


F
Shopper Approved - Verified Customer FredSmith
01/26/2021

Quick

Merchant Choice

Today

product choice

Available


L
Shopper Approved - Verified Customer Laurie
01/19/2021 , TX

Great selection, quick order

Merchant Choice

Been a customer for about 10 yrs, off & on.

product choice

Low top hiking shoes are difficult to find. A prior ankle injury requires me to only go low top.

Oboz Women's Arete Low Blush 9.5
Oboz Women's Arete Low Blush 9.5
Read more reviews about this product

01/19/2021

Sadly not a great shoe

Returning due to uncomfortable mesh on top and sides of tongue of shoe


C
Shopper Approved - Verified Customer Carrie M.
01/17/2021 , Arkansas

I liked the boots but they are too small. I need a 9 wide but you don't carry them. I've contacted you by email because no one answers the phone or calls back. EXTREMELY BAD SERVICE.

Customer Service
2/5

Merchant Choice

I had a gift card.

product choice

I had a gift card.


C
Shopper Approved - Verified Customer Chris
01/17/2021

Allow paypal

Merchant Choice

You had it

product choice

Needed


L
Shopper Approved - Verified Customer Lauren
01/13/2021

Just placed my order. I noticed even with a 4$ discount on another site, the fees added more than your original price of 40$ + shipping. Hoping to enjoy the product and give 5 stars when I get to training in the snow.

Merchant Choice

The product description is just what I was looking for and the price was better than most other sites, even if they provided a sale. Y'all seem to have less added on fees.

product choice

I live in a cold area and would like to pursue my outdoor cardio safely.


C
Shopper Approved - Verified Customer Carrie M.
01/11/2021 , Oklahoma

The gift card was not applied to my purchase. I need to return boots. They need to be a 9 Wide. Your website is very difficult to maneuver and no one answers when I call.

Customer Service
2/5

product choice

For a friend


F
Shopper Approved - Verified Customer Fred H.
01/06/2021

Very quick and easy - I'll be back!

Merchant Choice

Availability and free shipping.

product choice

Christmas shopping.


A
Shopper Approved - Verified Customer Anonymous Customer
01/05/2021

I found what I needed, but the navigation buttons at the bottom of your shopping pages don't seem to work for me.

Merchant Choice

Found the sale price for the footprint

product choice

I needed the footprint, and the compression sack.


D
Shopper Approved - Verified Customer Darrell
01/01/2021

Too pricey for me but found a good deal

Merchant Choice

Email

product choice

Price


A
Shopper Approved - Verified Customer Ann G.
12/31/2020

Always enjoy shopping and supporting the store. I really like the in house sales persons. Very knowledgeable! Just sorry we live so far away now.

Merchant Choice

We live about 3 hrs away and have shopped in store many years.


B
Shopper Approved - Verified Customer BONNIE
12/31/2020

It was easy to use and products displayed well.


A
Shopper Approved - Verified Customer Anonymous Customer
12/28/2020

So helpful with my order!!

Merchant Choice

Because they are my go to gear shop

product choice

I had heard they were great


T
Shopper Approved - Verified Customer Terri D.
12/21/2020

Shopping was quick and easy.

Merchant Choice

My son’s shopping choice.

product choice

Christmas gift


C
Shopper Approved - Verified Customer Chun S.
12/19/2020

Very easy to order

Merchant Choice

Price

Outdoor Research Women's Ferrosi Grid Hooded Jacket Celestial Blue S
Outdoor Research Women's Ferrosi Grid Hooded Jacket Celestial Blue S
Read more reviews about this product

12/19/2020

The best price


K
Shopper Approved - Verified Customer Kim
12/19/2020

Great

Merchant Choice

Husband request

product choice

Husband requested it for Cgrustmas


T
Shopper Approved - Verified Customer Thomas G.
12/19/2020

Fast and easy.


D
Shopper Approved - Verified Customer David M.
12/18/2020

Great experience


Why Trust Verified Reviews?

Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.

Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.

As a consumer, here's how you can tell the difference:

Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.

Unverified Reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.

So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.

Are you a Business?

See What Shopper Approved
Can Do For You

Inactive Business
Website

© 2024 ShopperApproved.com. All rights reserved. Learn more about Shopper Approved.

This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2024