Stencils Online Reviews
About this CompanyStencils Online is a stencil manufacturer with a factory in New Hampshire and a global customer base. We utilize the most advanced laser technology and use only US sourced stencil materials.
Creating custom stencils is all we do, and we do it better than anyone. But what makes our company truly unique is our commitment to our customers. Our full staff of graphic designers and laser cutting experts check every stencil for quality and insist on sending only the best possible product to our customers.
- High Resolution stencils, up to 8 feet
- Amazingly fast turn around times
- No minimum quantity
- Aggressive discounts for quantity orders
- US based customer service
Back to Product Reviews400 Product Ratings and Reviews
4.8
Overall Star
Rating
About this Company
Stencils Online is a stencil manufacturer with a factory in New Hampshire and a global customer base. We utilize the most advanced laser technology and use only US sourced stencil materials.
Creating custom stencils is all we do, and we do it better than anyone. But what makes our company truly unique is our commitment to our customers. Our full staff of graphic designers and laser cutting experts check every stencil for quality and insist on sending only the best possible product to our customers.
- High Resolution stencils, up to 8 feet
- Amazingly fast turn around times
- No minimum quantity
- Aggressive discounts for quantity orders
- US based customer service
Barb S - 09/29/2019
Only wish the letter sets had a second letter of the common letters that are doubled in names.
1 Company Review
09/29/2019
Happy with stencils. Only wish letters came with 2 letters that are used often in a word like the vowels and N,M,L,T, S
Trevor - 10/25/2022
They were very prompt in getting back to me in making adjustments to make sure things were accurate; while I was very grateful for the promptness, the size came out wrong. I approved the proof, following their instructions regarding material size, but the stencil was still scaled down. Having a few dimensions on the proofs would help a great deal.
10/25/2022
Very prompt in going back and forth, fast delivery, but despite constant back and forth to get size correct, it was still wrong, and I wish in hindsight that the proof had some dimensions on it for reference.
Nancy J - 02/27/2022
good quality stencils but the lettering and fonts are so deceiving the letters did not come out spaced as expected....hard to read
02/27/2022 - MN
EAsy to order but there is no way to tell how the lettering within the stencil will turn out....not very happy with the spacing of the lettering
DANIEL M - 09/03/2021
I do not like that they are mailed in the tubes. I get most of them in a flat envelope and would prefer to have them delivered this away. The tubes make them crimp and won't go flat
Roxanne F - 12/01/2020
lasered it as to cutting it out as that is what I understood to be the best method. The edges were still a little rough but they weren't melted.
12/01/2020 - AZ
I left the comment in the first question
John P - 03/25/2020
Great turnaround on a quality product.
03/25/2020
Great turnaround for quality product
John T - 02/05/2020
A bit overpriced, considering how simple it is to make. The product was made and delivered as expected.
Daniel B - 03/14/2022
Super flimsy and one of the two stencils I bought showed up bent and twisted up and is not usable.The design should have called for a thicker plastic. Definitely overpriced for what I received
Alanna R - 03/17/2020
I have unfortunately changed my opinion of this company. I submitted an image I wanted cut and was given a quote and told the black areas only would be cut but not told there would be multiple bridges disrupting the flow of lines . I assumed then that the integrity of the design which had had flowing lines would be retained amd went ahead with the payment t. It wasn't until it had been programmed into the machine and I was sent a proof that I saw that multiple bridges had been placed and that the flow had been disrupted. This was a friday evening. I sent in several email first suffering the bridges be staggered then realizing even the staggered lines would not save the look I asked if they could abandon the project and exchange the payment for another image for which the same price was quoted. She refused to honor this request I insisting that I would have to pay an upcharge for the programming of $20.00. I felt this was completely out of line considering that I had not been informed of the multiple bridges until AFTER she programmed the machine. She never apologized amd refused to budge. This complete lack of communication and customer care has changed my opinion ion of this company. She cared more for the $20.00 programming fee than she did about admitting a mistake and keeping me as a customer. That's says a lot.
Stephen M - 07/10/2022
I have never received my stencil.
Chadd B - 02/04/2022
I couldn't tell you how good the product is. It's been almost two weeks and it still hasn't arrived to me yet
Joe M - 08/15/2021
Not received
08/15/2021
Easy, waiting for results
Karen B - 06/18/2021
I have not received the stencil yet.
06/18/2021
Can't do a complete survey because I have not received the stencil.
Rita E - 06/11/2021
I still have not received my stencils. They are overdue.
06/11/2021
I imagine I might give this product five stars if u ever receive it. The online ordering process was user friendly and efficient. I sure wish I knew where my stencils are!
Charles M - 04/09/2021
not delivered
04/09/2021 - NSW
the product has not been delivered...
David D - 01/20/2021
The product may be good. I wouldn't know. But, the company does not follow up on their shipments. It took 5 days to travel an hour down the road. Then, it has been 8 more days since. We still do not have the stencil. We complained, but they only said it was a Post Office issue. No one has done anything to remedy the situation. So, here we are, 14 days later. No stencil.
01/20/2021 - TX
They did not follow up on our complaint that the stencil has taken too long to deliver. 14 days and waiting.
Terry L - 12/02/2020
Haven’t received it yet and can get any information on where the order is
Company Response
Hi Terry,
Checking into your order, it shows it was shipped the next day. Unfortunately, the tracking information shows the package as lost in transit by USPS. A member from our customer service team reach out to you today & we will have the order re-shipped. Please contact us at 603-934-5034 or [email protected] if you have any questions or need additional assistance. Thank you.
12/02/2020 - IL
Quick and easy ever got the product
Ana L - 11/11/2020
We were disappointed in the stencil. There were edges on the letters that were slightly crooked, and a little jagged on a few. Almost as if someone used scissors for a few parts of it
Company Response
Hi Ana,
I'm sorry to hear that your custom stencil did not turn out as you expected. In looking into the order, the rough edges, has to do with the font that was chosen. Please contact us and we will work with you in creating a stencil that will work for your project. [email protected] or 603-934-5034 Thank you!
11/11/2020 - OH
I already typed it
Sewickley F - 10/24/2019
the stencil is fine.... but, i specifically requested an Adhesive Backed Stencil.... to "now" (after receiving) find out that you don't make adhesive-backed stencils... this has wasted my time and given me a reason to never purchase from your company...
10/24/2019
your representative either ignored my request and simply did not read.... please see prior correspondence
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