PuroSound.com Reviews
1,573 Verified Customer Reviews
1,573 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.8
Overall Star
Rating
5-star reviews
Michael R.06/27/2020
Great website, easy to navigate.
Anonymous Customer06/27/2020
Great experience !
1 Product Review
06/27/2020
Maggie D.06/25/2020
Super easy!!! So excited to get them
Kathleen G.06/24/2020
Shipped in time for my nephew's birthday! Very happy about that. I wish I could have sent a Birthday message with the box.
06/24/2020
This was a gift; a favorite of the recipient.
Lynn T.06/24/2020 , LA
Easy. Purchased headphones for my 7 year old grandson.
06/24/2020
Thank you for designing this set of headphones for kids. I got this for my 7-year-old grandson, so I don't have to worry about these damaging his hearing. Very good quality! And, I was surprised it came with a case. Cool.
Andrew C.06/24/2020
Very Clear Value
Krishna T.06/24/2020
very efficient!
Abby A.06/24/2020
Amazing
Kim T.06/23/2020
OK
SIMON M.06/22/2020
Charged alot for Shipping then I had to pay inport duty on top...., you need a European site
Karina M.06/22/2020
Very easy checkout!
06/22/2020
James S.06/21/2020
Great!
Rhonda W.06/21/2020
Great!
Edward C.06/20/2020
Very easy to buy. Site very clean and clear. Have several Puro devices. Product 5Stars.
Amy L.06/20/2020
no thanks
Hariharan S.06/19/2020
Shipping is too expensive outside USA.
Mike06/18/2020 , NY
International buyer beware of substantial import fees. I wanted to buy directly from Puro rather than Amazon Canada, but had to idea that I'd be paying $60 extra on a $200 order. Find a local retainer so you know what you're paying.
Puro sales should be more explicit in their information so buyers can make informed decisions. If UPS has a set import fee, state this fee. Or find an international shipper who will set a fee so you can inform your customers.
Merchant Response
06/18/2020
Very happy with the product! However, international buyers, please be aware that you may get hit with a $60 'import fee'. This is not Puro, but UPS. It does beg the question of whether UPS is the best international shipper for Puro to be using? When contacted, Puro stated "It is stated right under the subtitle in your cart" with a helpful/obnoxious screenshot. Yes, I know that I may have to pay extra to ship to Canada. No, I had no idea it would be an extra 30%. If buying internationally, find a local retailer so you know what you're paying. Again, very happy with the product. Not happy with sales or sales support. Thus 3 out of 5 stars.
06/18/2020
Very happy with the product! However, international buyers, please be aware that you may get hit with a $60 'import fee'. This is not Puro, but UPS. It does beg the question of whether UPS is the best international shipper for Puro to be using? When contacted, Puro stated "It is stated right under the subtitle in your cart" with a helpful/obnoxious screenshot. Yes, I know that I may have to pay extra to ship to Canada. No, I had no idea it would be an extra 30%. If buying internationally, find a local retailer so you know what you're paying. Again, very happy with the product. Not happy with sales or sales support. Thus, 3 out of 5 stars.
jillian L.06/18/2020
Great site and info
Anonymous Customer06/17/2020
N/A
06/17/2020
Sherri B.06/17/2020
My son has the BT2200 and the PuroGamer, and loves them. The products are exceptional, and the customer service that I have experienced has exceeded my expectations.
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