My wife always wanted a spa, so after carefully researching them online and in person, we decided that Marquis would be the brand to look at closer, based on reviews, especially related to after purchase service. We went to the Camarillo location and everyone was helpful and friendly. Eric the manager, Dustin our salesman and Phil the tech, all answered our questions, and made sure the tub we wanted could be delivered to our small backyard. The delivery staff were very professional and did not leave til it was safely in place. After installation, we've had one service call. Phil came out, found the problem quickly, and repaired our tub. The SmartChlor inline system works flawlessly and maintenance has been easy and affordable. There are many nice spas out there but what really matters is after purchase and installation, who really backs up their product? By far Marquis has the highest approval ratting for standing by their product, and to be honest that is the most important decision you have to make as a buyer when purchasing a spa.... Our neighbor has a Marquis also and is also very happy, and I would highly recommend this company to anyone looking for a beautiful and efficient spa! Get the Microsilk!! As always buy the best product you can afford, and you will not be dissappointed.