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Featured usdaloansdirect.com Reviews
NC, United States
Submitted 10 Oct 2016
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My husband Andrew and I want to thank you Jonathon, from the bottom of our hearts for all of the help you and your team have been. From all of our phone calls and emails you have always been quick to respond and answer all of our questions. I was nervous about us being in Ohio and you being in Texas but you've been able to make sure everything is taken care of and in a short time span. You really made this stressful situation so much easier for us. You have all been very patient and informative and we couldn't have gotten our dream home with out you!
“When I was brainstorming with the people who are close to me, the thought came up to buy my own home. What at first seemed like a huge, daunting task not to be taking lightly, soon became as simple as send me this and ill take care of you. From my first conversation with Mark I could tell he was very passionate and driven about getting people going on buying their own home. Soon after I got in contact with Mark, I was introduced to Michelle. Michelle has gone way above and beyond the job of what I would consider good customer service. Her advice and almost always being just a phone call away for even my dumbest first time home buyers question was the greatest service her and Mark provided. ( And by almost I mean some times she'd be on the phone doing something else, to which she always replied through text message or a very quick response time calling me back.) In summary, Mark and Michelle have basically been the epitome of top notch customer service and will recommend them to everyone in the future who might come to me saying "Hey Zachary, How'd you get this place ne way?"
I am writing to you to express my appreciation for the excellent customer service which I've received from Mr. Humphrey. Although my situation doesn't allow for me to get an immediate approval for a loan, I appreciate his knowledge shared, professionalism, and excellent service. He kept me laughing and made me very comfortable with sharing personal information.
“ I would like to thank you and everyone. Buying a house has been a very long and arduous journey. And though frustrating at times David and team were there to help me and always there to answer my questions no matter how many I would ask. I give great thanks to David. He was there for me from the beginning. I cannot express my gratitude enough for his help in this journey. Again, thank you David, and everyone who worked on helping me and my family realizing our dream. Thank you