5 Stars

4.7 Overall Rating

Based on 23
5 Star Reviews 4 Star Reviews 3 Star Reviews 2 Star Reviews 1 Star Reviews

Featured Reviews

Robert | VA | Submitted 5 Jul 2016

“A high profile realtor-renovator team that has been flipping houses across the Fan and Museum districts promised us ‘our perfect house.’ Unfortunately, that house came with plumbing nightmares ranging from an improperly installed boiler to non-heating radiators to leaking pipes, stripped fixtures, and rotten, split sewer lines left in the basement.
In need of a responsible one-stop plumbing contractor, we called Carroll. Beginning that same day, they took on and solved all these problems, promptly and professionally. After our previous painful experience, we were most grateful for their responsiveness, their good work and good work ethic, and for their positive, client-first approach. They are not the cheapest guys out there but we have learned from our previous experience that you often get what you pay for.”

Joe | VA | Submitted 11 Dec 2015

“Long time customer with most recent experience being replacement of a hot water heater. All aspects of install were great- from initial set up of appt , service guys were on time, work was done professionally and neatly, and an actual follow up call to see how it went. Great customer service all around.”

Jessica | VA | Submitted 25 Jun 2015

“I appreciate speaking with a person when I call to schedule an appointment and your service providers are knowledgeable, fast, and super nice.”

Ed | VA | Submitted 18 Jun 2015

“In addition to fixing the temperature controls on the hot water heater, the technician imparted a lot of practical knowledge to his assistant - a high school senior working at Carroll for the summer.”

Charles | VA | Submitted 16 Jun 2015

“Carroll helped me with an out of the norm need: a WhisperKool wine cellar cooling unit that was malfunctioning. When my local options wouldn't handle it, they gladly did. I eventually had to replace it and they did a great job taking care of it for me. Prompt, informative and friendly..”

© 2017 All rights reserved.
To learn more about Shopper Approved, Click Here
This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2017