“Well! I was very hesitant about ordering a major appliance on line. I had never used the Appliance Connection prior to this purchace. So I did my homework and checked reviews from different sources. Most where very good. It took me awhile but I finally pushed the button and placed my order using PayPal. I had a reply within minutes and within a day I found my order was ready to be shipped. Just a few days later I had a delivery date. It was earlier than originaly expected. I was unavailable for the scheduled delivery date so I had to reschedual and was given a new delivery date. No problem. It arrived on time and was unboxed and placed in the home as per my choice of delivery options.
Perfect! I installed it in no time, and away we went. Very friendly delivery people. Then I discovered a minor problem with the ice maker. Of course I thought here we go. What now? I made a call to Appliance Connection fully expecting a hassle. I was very pleasently surprised. A very nice young lady answered the phone and within minutes had the situation taken care of. I explained what was wrong. I was given an action number and told a service rep would call within 24 hours. Within a day.I was contacted and set up an appointment. A service rep arrived on time. I showed him the problem, Within 30 minutes it was fixed and ready to go. I love it. Exactlly what I wanted and was very pleased with the every aspect of the transaction. Thank you to Appliance Connection. ”