CertaPet Reviews

5 Stars

4.8 Overall Rating

Based on 1,314
5 Star Reviews 4 Star Reviews 3 Star Reviews 2 Star Reviews 1 Star Reviews

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average

Featured CertaPet Reviews

Debra | Submitted 16 Jan 2018
Verified Customer

“Letter is perfect for air travel. Do wish I got a reminder when it is time to renew.”

Company Choice
Qualifies as true emotional support animal.
Jordan G | Submitted 10 Jan 2018
Verified Customer

“Very helpful & supportive”

Rolando C | Submitted 10 Jan 2018
Verified Customer

“Great”

Company Choice
Easy to use.
Anonymous Customer | Submitted 9 Jan 2018
Verified Customer

“My experience was a 5/5”

Company Choice
Excellent reviews, a good BBB standing, and good transparency on the website
Anonymous Customer | Submitted 8 Jan 2018
Verified Customer

“CertaPet answer my questions, provided excellent customer service and went above and beyond to make sure I was taken care of.”

Company Choice
Ease of understanding the website which was very informative. No hidden costs and excellent customer service.
Candace C | IL, United States | Submitted 1 Jan 2018
Verified Customer

“The web site is clear and concise. The in -depth questionnaire is easy to understand and no doubt provides the information needed for a proper decision.”

Product Satisfaction 5 5.0
Carrie | NC, United States | Submitted 30 Dec 2017
Verified Customer

“So convenient and easy!”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 3 3.0
Product Satisfaction 5 5.0
Shane | CA, United States | Submitted 26 Dec 2017
Verified Customer

“Easy to use service”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 4 4.0
Product Satisfaction 5 5.0
Breanah M | Submitted 24 Dec 2017
Verified Customer

“No hassle at all when taking my ESA on the plane with me last week. Very thankful for CertaPet.”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Anonymous Customer | Submitted 17 Dec 2017
Verified Customer

“Great. Used the letter on two different airlines.”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
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