exchangemymail.com Reviews

ExchangeMyMail has absolutely the fastest response time to trouble tickets that I've ever seen. I've been providing/receiving tech support since '98 and these guys are hands down the best!

The EMM product and service are excellent! The product and services satisfy our diverse needs of Black Berry, Iphone and Android allowing great flexibility with service providers and staff personal choice.

Service is outstanding, timely, efficient, friendly,and knowledgable!

I would highly recommend EMM to anyone, large or small considering a 3rpd party email service!

ExchangeMyMail is one of the best companys I have ever done business with. There sales and customer service staff are some of the best in the industry and there attention to detail and support are superb. I would reccomend to anyone that asked

This review was entered into RatePoint ® and imported into Shopper Approved on 30 45 2012

All communication took between 1 to 2 hours for reply. A bit too long.

Their instructions are simple and clear, easy to follow, except 1 part (to set "One or more API scopes") is a bit confusing, and cannot be easily copy-paste. Need a little editing after copy.

Everything from first enquiry to start using took about 5 hours. Not bad.

As a new customer, with little understanding of exchange mail, DNS, etc. - I knew I'd be off to a rough start; especially considering the fact that my domain is registered/hosted elsewhere. Your "Welcome Email" was very thorough, without being overwhelming and any problem I had that wasn't addressed in that email was almost immediately answered/resolved by knowledgeable tech support staff. They didn't give me vague canned answers that led my astray (like my former exchange host), but precise instructions that resolved the issues immediately. As far as the actual MS Exchange experience goes; it was a breeze to setup (after the initial hurdles with my domain registrar), and the customer web-interface used for Exchange administration is very intuitive and simple to use while still providing a wealth of configuration options. Email delivery is fast to my inbox and Blackberry, unlike with my former host where email would take anywhere from 3-10 minutes to be delivered. Also, there are NO page swallowing advertisements trying to draw you into another product or promotion. Being the cautious type that I am; I only signed up for a month-to-month contract. I haven't checked yet but if there is a financial benefit to committing to a longer term, I'm going to sign up for the long haul

This review was entered into RatePoint ® and imported into Shopper Approved on 30 45 2012