www.thermospace.com Reviews

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136 Verified Customer Reviews

136 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.6

Overall Star
Rating

5 Shopper Approved - Review Star
98
(72.1%)
4 Shopper Approved - Review Star
24
(17.6%)
3 Shopper Approved - Review Star
11
(8.1%)
2 Shopper Approved - Review Star
1
(0.7%)
1 Shopper Approved - Review Star
2
(1.5%)

Product Satisfaction
4.2
5 Shopper Approved - Review Star
10
4 Shopper Approved - Review Star
3
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
2
Customer Service
2.5
5 Shopper Approved - Review Star
1
4 Shopper Approved - Review Star
0
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
2
SHOW DETAILS

5-star reviews
98

5-star reviews

Filter
H
Shopper Approved - Verified Customer Heith
11/17/2022

Awesome customer service!


C
Shopper Approved - Verified Customer Chuck T.
08/21/2022

Easy website to navigate.


T
Shopper Approved - Verified Customer Terry M.
08/13/2022

ordering was easy so far hopeing for a good exerience


J
Shopper Approved - Verified Customer James P.
08/12/2022

Web site is easy to use and plenty of information on the products.


E
Shopper Approved - Verified Customer Eric K.
08/11/2022

Ordering was very easy


L
Shopper Approved - Verified Customer Luke F.
06/28/2022

Web site is easy to navigate


C
Shopper Approved - Verified Customer Christopher K.
06/16/2022

They answered my questions before purchasing, was confident I was ordering the right one. Thank You


A
Shopper Approved - Verified Customer Anonymous Customer
06/08/2022

Easy to do


L
Shopper Approved - Verified Customer Luke F.
05/27/2022

Easy site to navigate.


L
Shopper Approved - Verified Customer Luke F.
05/23/2022

Easy website to navigate


J
Shopper Approved - Verified Customer Jeff O.
05/12/2022

Easy to choose correct unit. Wish there were two things available on site. I) is item in stock. 2) approx time between order and shipping.


S
Shopper Approved - Verified Customer Susan B.
05/12/2022

Love your units.
This my 4th one and will buy more.


M
Shopper Approved - Verified Customer melvin
04/25/2022

good


J
Shopper Approved - Verified Customer John K.
03/19/2022

Recommended by friends.


A
Shopper Approved - Verified Customer Anonymous Customer
03/16/2022

quick and easy


C
Shopper Approved - Verified Customer Cynthia C.
02/23/2022

easy


M
Shopper Approved - Verified Customer Margie H.
01/15/2022

Easy to narrow down the unit we needed


L
Shopper Approved - Verified Customer Larry C.
01/12/2022

Good info readily available.


B
Shopper Approved - Verified Customer Brad
11/06/2021

Quick and clean:)


B
Brian V.
10/21/2021

The facts
9.7.21 Ordered product invoice #12872
Order total $3797.19
Thermospace errantly shipped order 1,235 miles
Order needed to be shipped 90 miles
No communication by Thermospace to ascertain shipment destination.
Countless calls to phone number on Thermospace website never answered, and phone number does not allow messages or route to an employee or President phone number.
To redirect the shipment to intended destination Thermospace communicated they needed all ordering company financial information.
All company Info provided on 10.7.21 a month later.
On 10.21.21 Thermospace refunds $3520.19 and never communicates why or that there would be a refund.
$277.00 short of money collected on 9.7.21.
No emails returned from Thermospace
Emails sent to Thermospace
9.23.21
9.24.21 (7)
9.28.21 email from Thermospace for reconsign shipping for order requesting all company financial info
10.6.21 (1)
10.7.21 sent all info Thermospace requested (reluctantly) as Thermospace had not properly followed through professionally to date.
10.19.21 (1) no response
10.21.21 (4) emails no response
Shorted $277.00 on refund

At this point it is polite for me to communicate if anyone is considering ordering a product from this Thermospace company you may get the same service.



No return calls to customer/company from Thermospace ever.

Product Satisfaction
1/5
Customer Service
1/5

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