Awesome customer service!
Easy website to navigate.
ordering was easy so far hopeing for a good exerience
Web site is easy to use and plenty of information on the products.
Ordering was very easy
Web site is easy to navigate
They answered my questions before purchasing, was confident I was ordering the right one. Thank You
Easy to do
Easy site to navigate.
Easy website to navigate
Easy to choose correct unit. Wish there were two things available on site. I) is item in stock. 2) approx time between order and shipping.
Love your units.
This my 4th one and will buy more.
Recommended by friends.
quick and easy
Easy to narrow down the unit we needed
Good info readily available.
Quick and clean:)
9.7.21 Ordered product invoice #12872
Order total $3797.19
Thermospace errantly shipped order 1,235 miles
Order needed to be shipped 90 miles
No communication by Thermospace to ascertain shipment destination.
Countless calls to phone number on Thermospace website never answered, and phone number does not allow messages or route to an employee or President phone number.
To redirect the shipment to intended destination Thermospace communicated they needed all ordering company financial information.
All company Info provided on 10.7.21 a month later.
On 10.21.21 Thermospace refunds $3520.19 and never communicates why or that there would be a refund.
$277.00 short of money collected on 9.7.21.
No emails returned from Thermospace
Emails sent to Thermospace
9.28.21 email from Thermospace for reconsign shipping for order requesting all company financial info
10.7.21 sent all info Thermospace requested (reluctantly) as Thermospace had not properly followed through professionally to date.
10.19.21 (1) no response
10.21.21 (4) emails no response
Shorted $277.00 on refund
At this point it is polite for me to communicate if anyone is considering ordering a product from this Thermospace company you may get the same service.
No return calls to customer/company from Thermospace ever.
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