siteground.com Reviews

Filter

11,429 Verified Customer Reviews

11,429 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
10K+
(95.2%)
4 Shopper Approved - Review Star
321
(2.8%)
3 Shopper Approved - Review Star
90
(0.8%)
2 Shopper Approved - Review Star
33
(0.3%)
1 Shopper Approved - Review Star
107
(0.9%)

Customer Service
4.9
5 Shopper Approved - Review Star
9213
4 Shopper Approved - Review Star
199
3 Shopper Approved - Review Star
63
2 Shopper Approved - Review Star
26
1 Shopper Approved - Review Star
76
Would Recommend
4.9
5 Shopper Approved - Review Star
10K+
4 Shopper Approved - Review Star
323
3 Shopper Approved - Review Star
117
2 Shopper Approved - Review Star
37
1 Shopper Approved - Review Star
137
Would Buy Again
4.9
5 Shopper Approved - Review Star
10K+
4 Shopper Approved - Review Star
353
3 Shopper Approved - Review Star
129
2 Shopper Approved - Review Star
57
1 Shopper Approved - Review Star
144
Product Satisfaction
4.8
5 Shopper Approved - Review Star
10K+
4 Shopper Approved - Review Star
758
3 Shopper Approved - Review Star
181
2 Shopper Approved - Review Star
45
1 Shopper Approved - Review Star
125
Price Satisfaction
4.7
5 Shopper Approved - Review Star
9114
4 Shopper Approved - Review Star
1413
3 Shopper Approved - Review Star
564
2 Shopper Approved - Review Star
110
1 Shopper Approved - Review Star
169
SHOW DETAILS

5-star reviews
10K+

5-star reviews

11 years collecting reviews
Filter
S
Stephen T.
Today , SA

Amazing

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

S
SandraL
Today , AZ

FAST and very helpful! Thank you!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

S
scottie
Today , NSW

domain redirect

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
4/5
Customer Service
5/5

R
Ralitza
Today

It's rare that I need to contact your customer support as everything is running smooth.
In the rare occasions I have to do it I'm always supper happy with the quality and speed of your support.
Thank you so much for the good work.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

H
Henry
Today

Petar was able to resolve my issue very quickly and put my mind at ease. Thank you so much for having such a responsive customer support.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

It's our pleasure, Henry! And thank you for taking the time to write this review about your experience - we appreciate it a lot!


C
Carey
1 day ago , MA

Your support was fast and precise.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Customer Service
5/5

A
Aldo
1 day ago , CA

Very professional and attentive.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

J
Joana
2 days ago , Paris

Siteground is really good. But in my modest opininon, I think people might use less wp.org, big organisations might but not small-teamed businesses. I've only heard horror stories about wp.org and seeing all this MySQL etc scared me away.
Took me ages to make my copy etc, now I feel like I have to learn MySQL, PHP or anything.
Siteground looks rad though.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

A
Alyson
2 days ago , NE

I've only been with siteground for a few days and I've been so impressed with the customer service I've received! Very happy with my purchase!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

C
christele
2 days ago

I am a marketing company owner and developer, and moving all my clients to siteground.com because their support team is extremely knowledgeable compared to any other services such as godaddy which technical knowledge is almost nonexistent. They are always available and turnaround is exceptional!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

Thank you for taking the time to leave this wonderful review and share your experience with us! We appreciate your kind words and your trust!


B
Billy J.
2 days ago , NSW

I started out with one question but I think in the end, I asked Viktor about ten questions and he answered all of them very professionally and with the utmost patience. Viktor is extremely knowledgeable and he has provided me with all the direction I need to move forward with my business/website/domain requirements. I give Viktor 5 stars today! *****

Thanks again, Viktor!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

Thank you for taking the time to share your experience! We're glad you are happy with the assistance provided, and we'll pass your kind words along to Viktor.


P
Patrick
2 days ago , MI

Viktor was great and took care to answer all my questions and provide resources to troubleshoot my problems.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Customer Service
5/5

M
Mike
3 days ago , AB

Always top-notch technical support. This is the reason I stay a loyal customer.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

B
BTA
3 days ago , GA

My first time to chat with tech support. Your guy Vladimir did a perfect job, and saved me hours of trying to figure out something pretty technical on my on.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

M
Michael T.
3 days ago , KY

They are always super helpful and patient with me, which is so much appreciated.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

R
Regis C.
3 days ago , BC

Siteground is the best host in the game, hands down. I recommend everyone of my clients to you, and it's always been great.

Also, in terms of value for money, my clients also get many features they pay separately for, and they are nickel and dimed to death with those things.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

Thank you for taking the time to share your experience, Regis! We appreciate your feedback and are happy to hear you are satisfied with our services.


R
Rick
4 days ago , Western Division

HQ hosting with excellent customer service

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

E
Eliza
4 days ago , MN

I've never had to do such a complicated project. Needed an new host as AWS was very (very) difficult to work with. Checked out innumerable webhosts, and SiteGround's offerings fulfilled our needs with a very reasonable price. Turned out to be a very good choice.

Security is important to them; their documentation is comprehensive with lots of links to more in-depth information; the interface is fairly user-friendly, especially once you're used to it; and best of all, the customer support is superb.

Using Chat isn't my favorite form of communication, however, it really works well with them. They can put links in their response and the chat is recorded and accessible in the dashboard - nice way to keep track of what was changed and how. They have waited while I made the changes, then checked to see if I did it right and I had it tested. Really helps the stress level when you get help with resolving those problems that you just can't figure out on your own and you're the only one around - particularly when really important, high-profile things are broken.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

S
Sun K.
5 days ago , Bern

Good service
Comfortable conversation
Amazing patience

Thank you.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

E
Elizabeth
6 days ago , MN

Georgi didn't just give me instructions, he waited for me to do them, and when it didn't work, he figured out what the problem was. He had me edit a few things in the htaccess file. I'd never done anything like that before, and it was very reassuring to know that Georgi was there to make sure it went alright. The stress level was so much less.

And I am very grateful.

I also know, now, that SiteGround is there when I need them.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

Thank you for sharing your experience with us, Elizabeth. We appreciate your kind words and we'll pass them along to Georgi. Our team is always available to assist you!


Why Trust Verified Reviews?

Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.

Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.

As a consumer, here's how you can tell the difference:

Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.

Unverified Reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.

So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.

Are you a Business?

See What Shopper Approved
Can Do For You

Inactive Business
Website

© 2023 ShopperApproved.com. All rights reserved. Learn more about Shopper Approved.

This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2023