siteground.com Reviews
11,270 Verified Customer Reviews
11,270 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.9
Overall Star
Rating
5-star reviews
Today , NC
Siteground is my go-to for hosting services. It has an extremely easy to understand and use administration section, easy access site admin panel, and extremely quick customer support. You literally only wait around 10 seconds for a live chat customer support, and they fix any problem (which is almost always user created issues) in a few minutes. Today I deleted a wordpress theme, and had a local cache issue. He advised me to check on a different network, and ta-da, all good. Took less than 5 minutes to diagnose and fix my problem.
Today , NSW
The customer support team is simply unbeatable! Their speed in responding to my inquiries is unmatched, and the professionalism of their team is top-notch. They take the time to understand my needs and provide tailored solutions that make it incredibly easy to work with them. It never takes more than 5 minutes to get something fixed which is unbelievable. They surprise me every single time I need them. I highly recommend Siteground for their platform and customer support. They are the best in the business!
Today
He did a really good job navigating me through my transition! Very patient, quick and problem solver! Thank you so much! My site is up and running! Yay!
Today , Ireland
Great experience and very helpful support staff
Today , FL
I am happy with the services you advertise, the service you provide, and the service you support.
1 day ago , SD
Viktor P was Phenomenal and helped me out immensely! I was struggling to get my website up and running after i switched it. He had a wonderful knowdlge and introduced me to the FileZilla where i did my first FTP. I managed that, and got logged into the other host and he was so helpful! His patient and advice really helped reduce my stress load which has been through the roof for the last month because my website has been down and not many have been able to help me get it fixed and up and running. he caught the problem, which was that the whole backup wasnt loaded, and he helped me do the FTP which brought all the files and info i needed, along with doing a themes upload for me in a zip file so i can get that up and running. I really appreciated his patience, wisdom, and he really knew his stuff. thanks again, Viktor. hes a great addition to your team. One reason i dont fully hate the company anymore.
1 day ago , BC
Siteground always delivers great support. Very knowledgeable people working on chat. I've never been disappointed and I've used their support more times than I can count over the last 8 years.
1 day ago
Boris was great! Explained the issue really well, thnks again!
2 days ago , KS
When I moved my website from another host, it brought along with it the problems that had been plaguing me on that other site. I contacted SiteGround's support team and it looked like it was going to be more trouble than it was worth to fix it. So I decided to delete the site and got myself into trouble. I had the pleasure of chatting with two SiteGround support staff (got disconnected from the first one and then got a second one when I opened the chat again). They both responded to my chat quickly and handled my situation professionally to get the problem resolved lickedly split. A nice touch was that none of these support people I've talked to during this trial ever made me feel like an idiot! They are good people and I'm feeling more and more thankful every day for having made this move.
2 days ago
Emil was a great help, giving me instructions to fix my problem. He was quick and efficient.
3 days ago , KY
I worked with Stefan M., and he was quick, had a sense of humor, and took care of my problem expeditiously. Enjoyed working with him.
3 days ago
Stellar features and services, fabulous support. I've just persuaded one of my clients to migrate over to you.
4 days ago , SA
Received amazing technical support from the SiteGround staff. Very patient and super helpful!!
Much appreciated!
4 days ago , PA
Always amazing. I've been with Siteground for years and the service is amazing!
5 days ago
Kristian was great. He was really helpful and was able to resolve my issue. SiteGround is doing a great job with it's customer service and web hosting. Love this company and their people. Great job!
5 days ago , NSW
Legendary customer service. Fully recommended.
5 days ago , MI
Best hosting company I've ever had. Why didn't I switch to them years ago?
5 days ago , AL
Amazing experience with chat!! I was walked through every single step I needed to take and the process was quick and so easy. My site was down and was able to get it back up and running in no time. Can't thank your friendly team enough!!
5 days ago , SP
I'm Brazilian and I was using your services for the first year. All great, but as the currency here is very devalued, I couldn't keep the payment.
Thanks for the care and service
Company Response
Thank you for your kind words! Our best wishes for a brighter future for everyone, and we look forward to seeing you again soon!
6 days ago , ME
Very quick and friendly response from Ivan - highly recommend him!
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