www.shopnebulizer.com Reviews
A M - 03/21/2022
It’s seems ok. It was a back up for the other one my daughter has
1 Company Review
03/21/2022 - NY
Good once I realized what to do.
Marla - 03/18/2022
I received a damaged product, which Shop Nebulizer has yet to replace or give me a refund for. I ordered a Phillips Respironics Innospire Elegance Compressor Nebulizer System from Shop Nebulizer on 2/3/2022. It was supposed to take 5-7 business days to arrive. I received it 2/19, a Saturday. The filter was damaged, crumbled into tiny pieces as I tried to remove it, and I was unable to remove it completely. Therefore, the system is unusable. I called Shop Nebulzer the following Monday, 2/21, and explained the problem. The woman asked for the order number and said she would send me a replacement nebulizer with a return postage label to return the defective product. That never happened. On 2/26 I got an email asking for the item number. I replied the same day with the item number and pictures of the defect. On 2/28, another email said they were looking into the issue, “now on priority.” On 3/4, I emailed asking what the holdup was. On 3/7 someone replied with no explanation, saying they were working on it with the “concerned department.” I then called customer service to complain. She said they were waiting for an authorization number from the vendor. On 3/16, after still no notice of a replacement being sent, I was sick of getting the run around so I called again, saying since they’re not replacing the product, I want to return it for a full refund, including what I paid for shipping, and a return postage label mailed to me. I don’t think that’s too much to ask. I also asked to speak to a manager, and the woman said she would have her call me. Instead, the same woman called me back, asking for the serial number of the unit. No one has called me since. On 3/18 I called to complain again and was told that hygiene products are not returnable and that it states that on the website. This was the first time anyone mentioned that. I said that on the packing list I received (which lists the hygiene products I ordered) it says “To return an item please obtain return authorization number,” so how would I know the website said anything different? She said she would try to have the manager call me, but I am still waiting. I will be contacting the Better Business Bureau next if this issue is not satisfactorily resolved soon.
Judith B - 03/17/2022
It is ok.
03/17/2022
It was easy.
Judith B - 03/17/2022
It is fine.
03/17/2022
It was easy.
Cinde P - 03/13/2022
I love this product. Works great. So happy I found this company.
03/13/2022 - California
Been looking for a nebulizer company for a long time. More than 2 years. Finally my searching paid off. My new supply source!
Cinde P - 03/13/2022
Have been looking for this product for 2 years. So grateful I found Shop Nebulizer
03/13/2022 - California
Been looking for a nebulizer company for a long time. More than 2 years. Finally my searching paid off. My new supply source!
Cinde P - 03/13/2022
Love this. Never knew there was a reusable kind.
03/13/2022 - California
Been looking for a nebulizer company for a long time. More than 2 years. Finally my searching paid off. My new supply source!
Richard J - 03/09/2022
The Acapella flutter valve works fine.
03/09/2022
excellent service and delivery time.
Kenneth R - 03/01/2022
This is the most comfortable high flow cannula I've found. Good price and fast shipping.
03/01/2022 - NJ
Easy website to find what I needed.
Alice - 02/28/2022
I haven't tried to yet.
02/28/2022 - TX
I just haven't had time to use it yet.
Susan A - 02/24/2022
still haven't recieved my order that i placed on Feb. 15th, i got a email that it was on backorder, but would like to know when i will get it
02/24/2022 - TX
quick and easy to order, but not good on shipping
Brenda - 02/24/2022
IT WAS FOR A PATIENT
02/24/2022 - Florida
it went well
Christy P - 02/14/2022
Nice little nebulizer for the price. Quick delivery service.
02/14/2022
Quick and easy ordering process
John - 02/12/2022
The first time I ordered these they worked great for an elderly, very petite woman. I reordered when I needed more. The next masks I received would not stay attached to the nebulizer. After just a couple of minuets the tubing would pop off. Making these useless. I have to hold the tubing onto the nebulizer in order to use them.
old F - 02/10/2022
this is the mask i was ordering or so i thought but somehow received a child's mask instead.
Kathleen K - 02/10/2022
I have used this tubing in the past and I found the best price here. My surprise was that I received the product within 72 hour
02/10/2022 - Pa
Good value and I received the product in about 72 hours.
Steven S - 02/07/2022
A great price
02/07/2022 - PA
This site is less expensive than the company I use for oxygen supplies.
Dan S - 02/07/2022
MY original was way better than this cheaper replacement, sad they cant a quality product that stands up to the original OEM I got from the hospital 6 years earlier.
02/07/2022 - AZ
fast shipping arrived in good condition
Julie L - 02/05/2022
I am very pleased with how fast your company delivered this part. Thank you and I will definitely shop with your company again if needed.
02/05/2022 - AZ
WEBSITE IS EASY TO NAVIGATE AND USE
Phalace P - 01/31/2022
The filter was satisfactory, and the delivery time was excellent.
01/31/2022 - Colorado
Found what I needed pronto--no hassle.
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