Top Rated Products
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
Marla - 03/18/2022
I received a damaged product, which Shop Nebulizer has yet to replace or give me a refund for. I ordered a Phillips Respironics Innospire Elegance Compressor Nebulizer System from Shop Nebulizer on 2/3/2022. It was supposed to take 5-7 business days to arrive. I received it 2/19, a Saturday. The filter was damaged, crumbled into tiny pieces as I tried to remove it, and I was unable to remove it completely. Therefore, the system is unusable. I called Shop Nebulzer the following Monday, 2/21, and explained the problem. The woman asked for the order number and said she would send me a replacement nebulizer with a return postage label to return the defective product. That never happened. On 2/26 I got an email asking for the item number. I replied the same day with the item number and pictures of the defect. On 2/28, another email said they were looking into the issue, “now on priority.” On 3/4, I emailed asking what the holdup was. On 3/7 someone replied with no explanation, saying they were working on it with the “concerned department.” I then called customer service to complain. She said they were waiting for an authorization number from the vendor. On 3/16, after still no notice of a replacement being sent, I was sick of getting the run around so I called again, saying since they’re not replacing the product, I want to return it for a full refund, including what I paid for shipping, and a return postage label mailed to me. I don’t think that’s too much to ask. I also asked to speak to a manager, and the woman said she would have her call me. Instead, the same woman called me back, asking for the serial number of the unit. No one has called me since. On 3/18 I called to complain again and was told that hygiene products are not returnable and that it states that on the website. This was the first time anyone mentioned that. I said that on the packing list I received (which lists the hygiene products I ordered) it says “To return an item please obtain return authorization number,” so how would I know the website said anything different? She said she would try to have the manager call me, but I am still waiting. I will be contacting the Better Business Bureau next if this issue is not satisfactorily resolved soon.
Cinde P - 03/13/2022
I love this product. Works great. So happy I found this company.
Cinde P - 03/13/2022
Have been looking for this product for 2 years. So grateful I found Shop Nebulizer
Cinde P - 03/13/2022
Love this. Never knew there was a reusable kind.
Kenneth R - 03/01/2022
This is the most comfortable high flow cannula I've found. Good price and fast shipping.
03/01/2022 - NJ
Easy website to find what I needed.
Susan A - 02/24/2022
still haven't recieved my order that i placed on Feb. 15th, i got a email that it was on backorder, but would like to know when i will get it
02/24/2022 - TX
quick and easy to order, but not good on shipping
John - 02/12/2022
The first time I ordered these they worked great for an elderly, very petite woman. I reordered when I needed more. The next masks I received would not stay attached to the nebulizer. After just a couple of minuets the tubing would pop off. Making these useless. I have to hold the tubing onto the nebulizer in order to use them.
old F - 02/10/2022
this is the mask i was ordering or so i thought but somehow received a child's mask instead.
Kathleen K - 02/10/2022
I have used this tubing in the past and I found the best price here. My surprise was that I received the product within 72 hour
02/10/2022 - Pa
Good value and I received the product in about 72 hours.
Dan S - 02/07/2022
MY original was way better than this cheaper replacement, sad they cant a quality product that stands up to the original OEM I got from the hospital 6 years earlier.
02/07/2022 - AZ
fast shipping arrived in good condition
Julie L - 02/05/2022
I am very pleased with how fast your company delivered this part. Thank you and I will definitely shop with your company again if needed.
02/05/2022 - AZ
WEBSITE IS EASY TO NAVIGATE AND USE
Why Trust Verified Reviews?
Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.
Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.
As a consumer, here's how you can tell the difference:
Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.
Unverified Reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.
So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.
Are you a Business?
See What Shopper Approved
Can Do For You