29 Product Ratings and Reviews
Respironics InnoSpire Elegance Compressor Nebulizer SystemView Product on Site View Product on Site
A M - 03/21/2022
It’s seems ok. It was a back up for the other one my daughter has
03/21/2022 - NY
Good once I realized what to do.
Marla - 03/18/2022
I received a damaged product, which Shop Nebulizer has yet to replace or give me a refund for. I ordered a Phillips Respironics Innospire Elegance Compressor Nebulizer System from Shop Nebulizer on 2/3/2022. It was supposed to take 5-7 business days to arrive. I received it 2/19, a Saturday. The filter was damaged, crumbled into tiny pieces as I tried to remove it, and I was unable to remove it completely. Therefore, the system is unusable. I called Shop Nebulzer the following Monday, 2/21, and explained the problem. The woman asked for the order number and said she would send me a replacement nebulizer with a return postage label to return the defective product. That never happened. On 2/26 I got an email asking for the item number. I replied the same day with the item number and pictures of the defect. On 2/28, another email said they were looking into the issue, “now on priority.” On 3/4, I emailed asking what the holdup was. On 3/7 someone replied with no explanation, saying they were working on it with the “concerned department.” I then called customer service to complain. She said they were waiting for an authorization number from the vendor. On 3/16, after still no notice of a replacement being sent, I was sick of getting the run around so I called again, saying since they’re not replacing the product, I want to return it for a full refund, including what I paid for shipping, and a return postage label mailed to me. I don’t think that’s too much to ask. I also asked to speak to a manager, and the woman said she would have her call me. Instead, the same woman called me back, asking for the serial number of the unit. No one has called me since. On 3/18 I called to complain again and was told that hygiene products are not returnable and that it states that on the website. This was the first time anyone mentioned that. I said that on the packing list I received (which lists the hygiene products I ordered) it says “To return an item please obtain return authorization number,” so how would I know the website said anything different? She said she would try to have the manager call me, but I am still waiting. I will be contacting the Better Business Bureau next if this issue is not satisfactorily resolved soon.
Christy P - 02/14/2022
Nice little nebulizer for the price. Quick delivery service.
Quick and easy ordering process
Allan G - 01/02/2022
Prompt delivery. Looks like a quality product. Have not used it yet.
Rose C - 09/04/2021
It is a great product and,it has saved me many times so I could breath better.I,m happy with it and,would recommend it to a friend or family.
09/04/2021 - idaho
VERY FAST AND,EASY.
Brenda H - 01/23/2021
MUCH better than the system I was using from a DMS. It takes about 1/2 the time and is way more powerful. I feel like I'm getting much more of the medication into my lungs.
Website was easy to navigate and excellent descriptions on the products.
Rick K - 11/25/2020
This nebulizer provides a serious delivery system. I have felt better since I started using it, and got rid of the unit I was previously using.
You seem to have a good cross section of devices and parts which is what I was looking for as well as a good price.
Nancy W - 03/28/2020
This is an excellent nebulizer! I have purchased two so far!
I love this nebulizer! It works so well and is reasonably priced.
Marshall C - 02/11/2020
For its small size. the compressor delivers my medicine very quickly which is great.
02/11/2020 - MD
I am replacing my previous nebulizer ordered from your company. Re-Ordering is quick and easy. Your product works very well and in a reasonable amount of time for each dosage used to treat my medical concerns.
Anonymous Customer - 02/10/2020
Why does it take 45 minutes to use
Searle - 01/15/2020
I'm completely satisfied with this nebulizer. It's easy to use, and the quality is very good. The price is great. It's just what I needed.
01/15/2020 - MO
Web site is easy to use, and I received my product in only a few days.
Tammy - 11/16/2019
This is my first home nebulizer set up and I am very happy with it. I chose this brand because my husband uses a CPAP made by the same company. I have used it once and it works great, I don't think it's really loud and I have good hearing. The price is very reasonable, I bought one for my son as well.
11/16/2019 - MN
The website is just a little difficult to get in depth information on the particulars of each nebulizer. Sometimes the prices are different on one part of the site from another
Jewelene B - 09/29/2019
09/29/2019 - CA
Ordering very easy
Holly - 04/24/2019
fantastic. delivers medicine in about 5 minutes. a little loud. no biggie would purchase again.
04/24/2019 - DE
very user friendly searching. like how all the different categories are listed after description, extremely helpful. great website!!!!
Dennis D - 02/20/2019
Working well!! Wish it included a face mask!
02/20/2019 - TN
Convenient, easy to follow!
Stanley A - 02/03/2019
Stanley A - 02/02/2019
Pat - 01/26/2019
I have used the Philips InnoSpire Elegance Compressor Nebulizer for the last three years and needed to buy a new one. I feel that this machine is an excellent buy and it works very well. Shopnebulizer sent the package out right away and I am very pleased.
01/26/2019 - CA
The site was easy to use, but I did not see an adult mask available to buy.
Violet C - 01/17/2019
very nice, compact and easy to use.
01/17/2019 - MS
Gerard C - 10/23/2018
I bought this item for my mom. It was easy to order and the price was great. It shipped quickly as well.
10/23/2018 - FL
Quick and easy
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