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29 Product Ratings and Reviews

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Respironics InnoSpire Elegance Compressor Nebulizer System

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4.7

Overall Star
Rating

5 Shopper Approved - Review Star
25
(86%)
4 Shopper Approved - Review Star
2
(7%)
3 Shopper Approved - Review Star
0
(0%)
2 Shopper Approved - Review Star
1
(3%)
1 Shopper Approved - Review Star
1
(3%)
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Respironics InnoSpire Elegance Compressor Nebulizer System
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A M - 03/21/2022

It’s seems ok. It was a back up for the other one my daughter has

A M

03/21/2022 - NY

Good once I realized what to do.


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Marla - 03/18/2022

BUYER BEWARE! Terrible customer service after receiving damaged product.

I received a damaged product, which Shop Nebulizer has yet to replace or give me a refund for. I ordered a Phillips Respironics Innospire Elegance Compressor Nebulizer System from Shop Nebulizer on 2/3/2022. It was supposed to take 5-7 business days to arrive. I received it 2/19, a Saturday. The filter was damaged, crumbled into tiny pieces as I tried to remove it, and I was unable to remove it completely. Therefore, the system is unusable. I called Shop Nebulzer the following Monday, 2/21, and explained the problem. The woman asked for the order number and said she would send me a replacement nebulizer with a return postage label to return the defective product. That never happened. On 2/26 I got an email asking for the item number. I replied the same day with the item number and pictures of the defect. On 2/28, another email said they were looking into the issue, “now on priority.” On 3/4, I emailed asking what the holdup was. On 3/7 someone replied with no explanation, saying they were working on it with the “concerned department.” I then called customer service to complain. She said they were waiting for an authorization number from the vendor. On 3/16, after still no notice of a replacement being sent, I was sick of getting the run around so I called again, saying since they’re not replacing the product, I want to return it for a full refund, including what I paid for shipping, and a return postage label mailed to me. I don’t think that’s too much to ask. I also asked to speak to a manager, and the woman said she would have her call me. Instead, the same woman called me back, asking for the serial number of the unit. No one has called me since. On 3/18 I called to complain again and was told that hygiene products are not returnable and that it states that on the website. This was the first time anyone mentioned that. I said that on the packing list I received (which lists the hygiene products I ordered) it says “To return an item please obtain return authorization number,” so how would I know the website said anything different? She said she would try to have the manager call me, but I am still waiting. I will be contacting the Better Business Bureau next if this issue is not satisfactorily resolved soon.


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Christy P - 02/14/2022

Nice little nebulizer for the price. Quick delivery service.

Christy P

02/14/2022

Quick and easy ordering process


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Respironics InnoSpire Elegance Compressor Nebulizer System
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Allan G - 01/02/2022

Prompt delivery. Looks like a quality product. Have not used it yet.

Allan G

01/02/2022

Good


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Rose C - 09/04/2021

love it.

It is a great product and,it has saved me many times so I could breath better.I,m happy with it and,would recommend it to a friend or family.

Rose C

09/04/2021 - idaho

VERY FAST AND,EASY.


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Respironics InnoSpire Elegance Compressor Nebulizer System
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Brenda H - 01/23/2021

Excellent system!

MUCH better than the system I was using from a DMS. It takes about 1/2 the time and is way more powerful. I feel like I'm getting much more of the medication into my lungs.

Brenda H

01/23/2021

Website was easy to navigate and excellent descriptions on the products.


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Respironics InnoSpire Elegance Compressor Nebulizer System
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Rick K - 11/25/2020

This nebulizer provides a serious delivery system. I have felt better since I started using it, and got rid of the unit I was previously using.

Rick K

11/25/2020

You seem to have a good cross section of devices and parts which is what I was looking for as well as a good price.


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Nancy W - 03/28/2020

Fantastic nebulizer!

This is an excellent nebulizer! I have purchased two so far!

Nancy W

03/28/2020

I love this nebulizer! It works so well and is reasonably priced.


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Respironics InnoSpire Elegance Compressor Nebulizer System
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Marshall C - 02/11/2020

A good price for a unit that allows you to breath your nebulizer medicine dosage quickly.

For its small size. the compressor delivers my medicine very quickly which is great.

Marshall C

02/11/2020 - MD

I am replacing my previous nebulizer ordered from your company. Re-Ordering is quick and easy. Your product works very well and in a reasonable amount of time for each dosage used to treat my medical concerns.


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Anonymous Customer - 02/10/2020

Bad suction

Why does it take 45 minutes to use


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Searle - 01/15/2020

I'm completely satisfied with this nebulizer. It's easy to use, and the quality is very good. The price is great. It's just what I needed.

Searle

01/15/2020 - MO

Web site is easy to use, and I received my product in only a few days.


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Tammy - 11/16/2019

Good machine, good price, reputable company

This is my first home nebulizer set up and I am very happy with it. I chose this brand because my husband uses a CPAP made by the same company. I have used it once and it works great, I don't think it's really loud and I have good hearing. The price is very reasonable, I bought one for my son as well.

Tammy

11/16/2019 - MN

The website is just a little difficult to get in depth information on the particulars of each nebulizer. Sometimes the prices are different on one part of the site from another


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Respironics InnoSpire Elegance Compressor Nebulizer System
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Jewelene B - 09/29/2019

Very helpful

Jewelene B

09/29/2019 - CA

Ordering very easy


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Holly - 04/24/2019

fantastic. delivers medicine in about 5 minutes. a little loud. no biggie would purchase again.

Holly

04/24/2019 - DE

very user friendly searching. like how all the different categories are listed after description, extremely helpful. great website!!!!


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Dennis D - 02/20/2019

Good product

Working well!! Wish it included a face mask!

Dennis D

02/20/2019 - TN

Convenient, easy to follow!


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Respironics InnoSpire Elegance Compressor Nebulizer System
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Stanley A - 02/03/2019

Great machine

Stanley A

02/03/2019

Great experience


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Respironics InnoSpire Elegance Compressor Nebulizer System
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Stanley A - 02/02/2019

Great machine!

Stanley A

02/02/2019

Great one!


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Respironics InnoSpire Elegance Compressor Nebulizer System
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Pat - 01/26/2019

Great value for the money and it works perfectly.

I have used the Philips InnoSpire Elegance Compressor Nebulizer for the last three years and needed to buy a new one. I feel that this machine is an excellent buy and it works very well. Shopnebulizer sent the package out right away and I am very pleased.

Pat

01/26/2019 - CA

The site was easy to use, but I did not see an adult mask available to buy.


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Violet C - 01/17/2019

easy to use

very nice, compact and easy to use.

Violet C

01/17/2019 - MS

Very easy


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Respironics InnoSpire Elegance Compressor Nebulizer System
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Gerard C - 10/23/2018

Greta price and product

I bought this item for my mom. It was easy to order and the price was great. It shipped quickly as well.

Gerard C

10/23/2018 - FL

Quick and easy


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